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Sommelier Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Knowledgeable and personable Sommelier excels at upselling through professional knowledge and hospitality. Creates balanced yet characteristic wine list with passion and commitment, delivering exceptional level of guest service.

Professional [Job Title] with progressive experience in fine dining establishments. Skilled at training staff to highest standards of customer service. Superior communication skills and record of making sound decisions in high-pressure work environments.

Results-driven Waitress with [Number] years of service experience supporting daily operations of dining room and kitchen areas, restaurant maintenance procedures and quality standards. Skillful in setting up food stations, accurately recording orders and assisting guests in making menu choices. Reliable, customer service-driven team player.

Personable [Job Title] with more than [Number] years of experience in food and beverage industry. Intelligent and focused with in-depth knowledge of current menu items, garnishes, ingredients and preparation methods. Punctual and communicative individual driven to exceed sales goals and build long-term, loyal relationships with customers.

Friendly [Job Title] with strong understanding of hospitality and food and beverage industries. Extensive knowledge of gourmet chef creations and complementary food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Customer-oriented [Job Title] with [Number] years of success creating memorable dining experiences for patrons. Talented at cheerfully recommending selections, taking orders and fulfilling requests exactly as asked. Enhanced customer satisfaction [Number]% by maintaining upbeat attitude, quickly attending to guests and [Action].

Energetic [Job Title] bringing [Number] year background in service industry. Talent in fostering repeat business through advanced interpersonal skills. Recognized for physical coordination and strong memory.

Self-motivated and dependable [Job Title] offering [Number] years of restaurant industry experience. Proficient in assisting guests with reservations, takeout orders and general inquiries. Career history achieving high performance with minimal supervision.

Hardworking [Job Title] with [Number] years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Skills
  • Special dietary requirements
  • Liquor, wine and food service
  • Menu memorization
  • Menu knowledge
  • Price memorization
  • Effective customer upselling
  • Relationship management
  • Table Bussing
  • Service prioritization
  • Quality control
  • Food safety understanding
  • High-volume dining
  • Check payment processing
  • Dining customer service
  • Wine pairings
  • Point of Sale (POS) system operations
  • Food inspection
Experience
Sommelier, 05/2010 to Current
Chica Miami, FL,
  • Created ultimate wine experience by advising guests on wine choices and serving with accuracy and flair.
  • Searched, selected and purchased wine from around world in conjunction with restaurant manager and purchasing.
  • Made wine recommendations with knowledge and confidence of correct wine and food pairings.
  • Memorized menu choices and major ingredients in food, predominate flavors and textures to answer guest questions and recommend wine choices.
Assistant Sommelier, 08/2007 to 11/2009
Newcrestimage Houston, TX,
  • Delivered customer service to shoppers in order to provide product knowledge and help customers select best products.
  • Directed day-to-day operations of bar and wine programs, minimizing cost wherever possible without compromising quality.
  • Composed wine lists to achieve maximum guest satisfaction, profit and prestige.
  • Created ultimate wine experience by advising guests on wine choices and serving with accuracy and flair.
  • Searched, selected and purchased wine from around world in conjunction with restaurant manager and purchasing.
  • Sorted all beverages properly upon receipt, storing wines on shelves on sides to keep corks moist and refrigerating white and sparkling wines.
  • Presented guests with wine lists, upselling higher-end bottles by proposing several options in various price ranges.
Bartender, 02/2005 to 07/2006
Sungate Port Royal Hotel City, STATE,
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Trained [Number] new bartenders to increase knowledge of drink preparation and upselling techniques.
Education and Training
: Food And Beverage , Expected in
to
University Of Mersin - Mersin , Turkey
GPA:

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How this resume score could be improved?

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76Average

Resume Strength

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  • Personalization
  • Target Job
  • Typos
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Resume Overview

School Attended
  • University Of Mersin
Job Titles Held:
  • Sommelier
  • Assistant Sommelier
  • Bartender
Degrees
  • Some College (No Degree)

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