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soldier team leader resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Develops strategies, provides training, sets goals, and obtains team feedback. Excellent interpersonal and communication skills. Problem solver, networker, and consensus builder. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Soldier with over 5 years of successful experience in leading and performing required tasks. Recognized consistently for performance excellence and contributions to success in the Pennsylvania Army National Guard. Strengths in Technology and Customer Service backed by Military, work experience, and schooling.

Skills
  • Positive phone demeanor
  • Giving Constructive Feedback
  • Microsoft Office and Data Entry
  • Typing speed of 71 wpm
  • Ability to multi-task
  • Willingness and High Motivation to Learn and Succeed
  • Work Planning and Prioritization
  • Analytical Thinking
  • Documentation and Reporting
  • Experience with high-pressure work environments
  • PC Windows and Linux experience
  • Attention to Detail
  • Verbal and Written Communication
  • SOP Adherence
  • Customer Service (4+ years of experience)
Experience
Soldier/Team Leader, 08/2016 to Current
FedexRonkonkoma, NY,
  • Mentored and guided Soldiers to foster proper completion of assigned duties.
  • Built strong relationships with Soldiers through positive attitude and attentive response.
  • Positioned as go-to person for up to 7 Soldiers, troubleshooting complex administrative and training issues promptly.
  • Led team of 7 Soldiers while providing exceptional training.
  • Stayed calm, collected, and logical during stressful moments to identify and implement optimal solutions.
  • Successfully completed a 10 month deployment in Kuwait and Bahrain.
  • Uses IOS Mobile Device to communicate with Soldiers and Leadership.
  • Delegates Soldiers to tasks, and supervises Soldiers to ensure tasks are done correctly and efficiently.
  • Participated in cross-functional team-building activities.
City Letter Carrier, 02/2020 to 03/2021
Mcdonald'sChesapeake, VA,
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Worked closely with other employees in mail office and handled various administrative tasks.
  • Maintained accurate records of attempted and missed deliveries as required by post office.
  • Used portable scanner devices to maintain system records by scanning items delivered to homes and businesses.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
Team Associate, 11/2017 to 02/2020
AldiCity, STATE,
  • Worked with different stations to provide optimal coverage and meet production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Maintained a productive, efficient approach to all tasks.
  • Developed strong cooperative relationships with coworkers and managers.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Sought out ways to go above and beyond job requirements.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
Education and Training
Bachelor of Science: Game Programming And Development, Expected in 12/2023 to Southern New Hampshire University - Hooksett, NH
GPA:

Upcoming classes to complete:


  • IT140 - Introduction to Scripting
  • IT145 - Foundation in Application Development
  • IT230 - Software Development with C#.NET
  • IT312 - Software Development with C++.NET
  • IT328 - Project Management in Information Technology
  • IT450 - Artificial Intelligence
  • COM230 - Graphics and Layout in Print Media
  • GAM207 - Information Technology and Digital Games
  • GAM303 - Design of Virtual Game Environments
  • GAM465 - Digital Multimedia Development
  • GRA202 - 3-D Modeling and Animation
  • GRA211 - Interactive Animation
  • GRA220 - Introduction to Digital Imaging
  • GRA310 - Digital Graphic Design for the Web
Associate of Science: Supervision Management, Expected in 04/2019 to Central Texas College - Killeen, TX
GPA:
Accomplishments
  • Supervised team of 7 Soldiers.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved the rank, SGT, by completing Basic Leadership Course with accuracy, efficiency, and time in service and grade.
  • Successfully completed a 10 month Deployment overseas in Kuwait and Bahrain.
Certifications
  • Licensed LLV Driver - USPS
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Resume Overview

School Attended

  • Southern New Hampshire University
  • Central Texas College

Job Titles Held:

  • Soldier/Team Leader
  • City Letter Carrier
  • Team Associate

Degrees

  • Bachelor of Science
  • Associate of Science

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