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Software Solution Engineer Resume Example

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SOFTWARE SOLUTION ENGINEER
Profile

I have over 6 years of experience working in Telecommunication/IOT Industry. Currently, I am working in Integration Center of Excellence. We perform product configuration and integration within the wireless access space. Our focus areas are always with finding efficiency in our processes and innovations. We also have competence in New Product Introduction, Consultancy and Solution Architect requirements. We have involvement in all customers and in all technologies and have a strong knowledge base to assist any EF&I area. Passionate about leading and managing projects in challenging and fast-paced environments.

 

Interested to become key member of versatile team responsible to develop the next-generation technologies that change how millions of users connect, explore, and interact information with each other.


Skills
  • LTE System verification and LTE/UMTS Protocol.
  • Ericsson LTE (RBS 6000/3000 Families) and WCDMA RAN (RNC3810/3820/8200) nodes.
  • eNodeB, NodeB and RNC Troubleshooting.
  • Professional in investigating and analyzing complicated problems in the WCDMA and LTE RAN networks and provide its technical solution.
  • Professional in create/verify Moshell scripts for various configuration changes and troubleshooting.
  • Experienced in project budget analysis, outsourcing strategies, and contract management
  • Excellent interpersonal skills in communications, client relations, and negotiation 
Skills/Abilities under development 
  • Understanding of JAVA.
  • Familiarity with SVN / Eclipse.
  • Basic knowledge in object oriented development tools and methodologies.
  • Hands-on software troubleshooting experience.
  • Cloud architecture 
Accomplishments
  • Sprint-RRUS11 TO RRUS31 CONVERSION/65MHZ PROJECT January 2014 to April 2015 Members:Jigar Saraiya,PMP, Amrita Mistry, Abhinav Gurumurthy Regional lead for LTE/CDMA configuration management of $ 1.2 billion Sprint Network Vision LTE project.
  • Responsible for analysizing 14 different solution of 65MHZ project and designing configuration script for all solution.
  • Leading Tool development process for 65MHZ and sprint SNV project.
  • Established the cross functional teams, processes, inter-departmental and customer communication plans.
  • Provide consultative support to customers ­ Access Node Interface Design ­ Develop customized solution specific CIQ's and educate the customer for 65MHZ-RRUS31 solution.
  • Lead Lean Six Sigma activity to improve processes and reduce configuration errors.
  • Responsible for Goldstand parameter/Baseline update for NBDS and other cross functional team.
  • Worked on Radio Access Networks, Macro, Pico & Femto.
  • LTE (TDD and/or FDD) Equipment.
  • Worked out on several Outstanding issues from Customer end like IFHO (Inter Frequency Handover), IFLB Inter-frequency loadbalancing), Inter Mode Handover(FDD-TDD Handover).
  • Troubleshooted 1900M, 800M and 2500M nodes supporting LTE/CDMA by some parameter changes like High Cap Settings, dlmaxretransmission threshold-DRB & SRB, Qrxlevmin change) on sites prior to any event or Games organized on Customer location.
  • Sprint-2nd carrier Network Roll-out May 2015 to Present Members:Jigar Saraiya,PMP, Amrita Mistry I was responsible for complete Tool/Software life cycle including Requirement Analysis, Development,Testing,Deployment, Maintenance phases.
  • Major Contributor towards Execution Methodologies Development to ensure 2C Readiness for large scale Deployment.
  • Drove the troubleshooting and Status calls with NIC,RND CIQ,implementation manager and customer.
  • Sprint Network Vision December 2012 to January 2014 Members:Jigar Saraiya,PMP, Amrita Mistry, Abhinav Gurumurthy, Syed Ali Raza Leading two off-shore teams(10 members) with Total of 5891 Nodes configuration (GEN1:3111, GEN2:2780) spanning over 11 US Central Markets.
  • Leading NPI/FOA/FFAI activities by developing and testing configuration templates for new products and solutions in sprint Plano, Apple lab and Reston Lab.
  • Provided consultation to Tool team for development of BSIM generation tool which become cost efficient process giving shorter lead times and improved Quality matrix.
  • Developed Test Plans and and Participate in MOP(Method of Procedure) Design document for NIC Team.
  • Conceptualize and create creating configuration script/Relations scripts of Nodes (Enodbs).
  • Efficiently support to the site engineers while running the onsite scripts Integration of the Enodbs.
  • Cellular one-WCDMA/GSM rollout Phase 1 January 2013 to November 2013 Members:Jigar Saraiya,PMP, Daniel Fortes - MSc, Claudia Morris Role: Transport Design National Lead Given the responsibility of leading design and scripting team of two technology (GSM and UMTS) Defined and executed the entire process flow for configuring RNC and BSC on OSS and other features.
  • Performed as Technical Lead for UMTS / WCDMA Network Design for Cellular one responsible for WRAN change implementation and 3G UMTS Network Optimization.
  • Responsible for Designing & Creating RNC integration configuration script.
  • Experience in defining and validating Method of Procedure (MOP) for different configuration changes on nodes in Customer Network.
  • Establishing customer sign off process for configuration deliverable based on Gold Standards agreed with Cellular one.
  • Conceptualize and create creating configuration script/Relations scripts of 100+ Nodes (RBS Type6102).
  • Efficiently support to the site engineers while running the onsite scripts Integration of the RBSs.
  • Rogers Telecom-UMTS Network Design June 2012 to December 2012 Members:Jigar Saraiya,PMP, Alvaro Landazuri Role: Transport Design Scripting Lead Performed as Technical Lead for UMTS / WCDMA Network Design for Rogers regions responsible for WRAN change implementation and 3G UMTS Network Optimization.
  • Experience in defining and validating Method of Procedure (MOP) for different configuration changes on nodes in Customer Network.
  • Responsible for Designing & Creating RNC integration configuration script.
  • Responsible for creating configuration script/Relations scripts of NodeB.
  • Perform UMTS IuB link migration from ATM to IP with Ericsson Node B.
  • Working on T1 Disconnect.
  • Removing all ATM related translations from Ericsson Node B, RNC, Ericsson MSN after Node B have been converted from ATM to IP.
  • Advanced understanding of GERAN and UTRAN Functions, Interfaces, and Protocols (BSC, RNC, BTS, NodeB, IuB, Abis, IuCS, IuPS, IuPC) ATT-RNC/NODE B INTIGRATION FOR May 2011 to December 2012 Members:Jigar Saraiya,PMP, Kinjal Shah Role: Transport Design Scripting Lead Responsible for Designing & Creating configuration script for 3G NodeB integration involving NodeB definitions on RBS 3206/3106, 3418/3518, DUW 6601 with RRUS, RNC 3810/3820.
  • Performed NodeB Integration on ATM, IP and NodeB migration from ATM to IP.
  • Designed configuration script for sector or Carrier Add/Delete on RBS,RNC and OSS.
  • Responsible Site Creation/Deletion Of Node B in RNC, Check the status of sites at RNC end using OSS.
  • Implemented Power Split, Cross Sector Redundancy Feature, TMA modification & Sector reconfiguration Provided support to Site Techs for troubleshooting and integration ATT- 4G-LTE ROLLOUT February 2012 to December 2012 Members:Jigar Saraiya,PMP Responsible for 4G NodeB, RBS 6000 series scripting.
  • Configured Base Station Integration Manager BSIM) script and gain knowledge of Bulk Configuration Management (BCM), and Auto Integration Function (AIF) OSS tools Define S1 & X2 Transport network parameters Define Radio Network parameters Familiarity with integration scripts preparation using the BSIM application & Customer Collection requirement (CCR) tool Declare neighbor IRAT, UTRAN, EUTRAN Participated in Alarm Troubleshooting with NIC/field engineer for 4G eNode-B ATT- RNC NODE-B RE-HOME SCRIPT ENGINEER August 2010 to December 2012 Members:Jigar Saraiya,PMP, Syed Ali Raza, Jason Allen Worked on ATM Node B rehomes scripts for P6 and P7 in accordance with CTO design.
  • Worked on NodeB rehome project.
  • Created Scripts for NodeB rehome, Site Add, IuR/IuP/IuCs/ New RNC Central AT&T regions.
  • Performed the health checks for NodeB/RNC using AMOS, WCDMA RAN Explorer, Moshell to be sure that all is good for rehome.
  • Provided all health check report on Go-No-Go call hosted by Customer.
  • Provide detail about about Iurlinks health, WCDMA carriers and other conflicting activity to Customer.
  • Responsible for opening/hosting MW bridge in case of emergency Also modifying scripts if needed to resolve any issues during implementations.
  • Resolved and troubleshoot network performance issues in live networks after rehome, Provide DT script for WRAN nodes if needed.
  • Participate in RCA(Root cause Analysis) and implement solution to prevent same Issue again.
  • Have Design Excel/Macro solution for P6/P7 IP-REHOME TND (Transport network Design), which will save 60% time and Manual Effort and eliminate need of CCR tool.
  • Tool is capable of pre-check and post check as well.
  • Given the responsibility to communicated ETRAN Tool team (based in Sweden) to implement above solution in Global tool (ETRAN) and make license product.
  • Responsible for testing of eCAT: Ericsson CIQ Access Transport Network Design Tool, which is design for ATM RE-HOME PRECHECK ATT- MULTIDU GUI MANAGED OBJECT February 2016 to Present Members:Jigar Saraiya,PMP, Shivdas Nair Working on "MultiDU" Module under GMO Tool which is design to identify Scope of work and generating bulk script by comparing Existing configuration and new design provided by customer.
  • Responsible for using Existing Java method and command design by specifically GMO tool to develop scope specific template which can read and process multiple input and generate script.
  • Tool is capable for Sector add, Carrier add (2nd,3rd,AWS,PCS etc.), Parameter change (BW change, frequency change, RF branch change etc), HW migration (A2/AIR/RRU32 ADD and remove), HW Add(XMU AND IDL2 ADD).
  • Collaborate with Script Engineer/RND CIQ Engineer/NIC engineers through the Requirement gathering lifecycle to understand logic and estimate LOE for scope Collaborate with senior engineers through the entire software development lifecycle to solve complex engineering problems in tools and testing.
  • Develop tooling and infrastructure to help ATNE engineering teams to measure and increase their velocity and quality.
Professional Experience
Software Solution Engineer, 01/2016 to Current Ericsson
  • Participated in hands-on training sessions about development and writing code for Tool which can generate bulk script with pre-design input.
  • Tool is capable to do 80 % of ATT scope automatically and reduce LOE and Improved quality.
  • Responsible for Supporting and enhancing existing application programs and/or participate in the development of new application programs initiatives.
  • Assisting in testing code developed by others and participating in code reviews.
  • Responding to straightforward disruptions of production systems in a timely manner.
  • Work through all phases of the software development life cycle, including research, design, analysis, requirements, implementation, test automation, and maintenance.
  • Create and maintain documentation related to software programs jobs aid and applications.
  • Take a role in cross-departmental projects when needed.
  • Interact with managers, Script Engineer, RND CIQ Designer, and NIC to field queries and questions.
Network Consultant - LTE Regional Lead, 02/2013 to Current Ericsson
  • The Senior Engineer for Ericsson Radio Access Network product configuration and integration within the wireless access space, responsible for the quality validation, system design, integration, optimization of 4G RAN elements, primarily LTE RAN Nodes Develops regional standards, documents, processes, and practices that provide details on a variety of RAN System (LTE,Mohsell, Method of procedure) engineering topics that will be used by regions and markets Works closely with RAN Solution architect, RF Lead, Lab Expertise, Field Engineer during integration and optimization activities to ensure adherence to standards and alignment with overall strategy and to maximize efficiency within the organization.
  • Works closely with the regional Scripting teams, integration team, Tool team to provide inputs on development of new features for RAN equipment provided by vendors.
  • Ensures new releases and features are clearly communicated to Global Counterpart teams and appropriate training is provided to maximize value.
  • Mentors GSC engineering and technical staff (INTIGRATION /RF /IM/CPM ).Developed training materials and host training sessions.
  • Provides engineering support to Sales/Customers.
  • Advises management on tactical and strategic issues.
  • Support Network Validation & Software/Hardware Deployment: Runs node performance / parameter audits during FOA and SW rollout phases.
  • Supports lab testing when needed.
  • Provide data analysis support for creation of new reports.
  • Supports the validation of planning tools by providing data analysis and validation service Worked with CPM/IM/NIC/FIELD Team to provide expert level Troubleshooting investigation for highly- complex issues or issues with substantial service impact or Alarm clearing with shell scripting and collaborate with peer support teams of different vendor like T-Mobile, Verizon, Sprint to generate a support plan to resolve the issue in the shortest timeframe possible.
Access Transport Network Engineer- Regional Lead, 06/2012 to 11/2013 Ericsson
  • Monitored prioritizing and executing the RNC / NodeB integrations/E-NODEB integration, rehomes associated with NEW RNC ADD Projects in Centeal Region markets.
  • Monitored and help manage frequent changes to the scope and priorities due to the dynamic structure of the cellular network (new SGSN/RNC/NodeB integrations, SW rollouts, IP CAHNGE, parametric changes etc), evaluating the impact to the project timelines.
  • Monitored reediness of radio RND / transmission ATND input requirements.Provide Pre-check and Post check report to appropriate parties.
  • Responsible of DT Script generation as per the scope define in customer request.
  • Provide regular updates and communications using proper tools (E-mail, Report,Q-track) for internal and external stakeholders, and changes in scope of work.
  • Monitored Script deliverable of GSC (Global Resources), Responsible of status reporting, tracking of Monthly activity and reporting metrics to Lead.
  • Responsible for Tools design, test and implementation to automate processes for error free script and TND generation of projects.
Education and Training
Master of Science: Electrical Engineering, 2010 The University of Texas at Arlington Electrical Engineering Activities and Societies: Advance Data Network- VPN (Virtual Private Network) network Design:Compared different techniques in VPN that are Remote Access, Extranet VPN and Intranet VPN. Studied about tunneling and protocol use in tunneling process. The Paper project focuses on different Encryption method and security features used in VPN such as IPsec. In addition with that Design GO-BACK-N protocol in "c" language. Selected for membership in ETA KAPPA NU (HKN) and Sigma Alpha Pi. #GPA 3.70/4.0 Sardar Patel University Bachelor, Electronics Engineering, 2003 - 2007 Activities and Societies: #Volunteered in setting up the public Library which is handled by "KIM GRAMPANCHAYAT". #Rewarded several accolades and compliments in sports, management fests and event organizations. #GPA: 3.43/4.0
Certifications
Ericsson Certified - IP Technology-ECP-102 Ericsson May 2012 Ericsson Certified Associate - IP Networking (ECA-IPN)-ECP-201 Ericsson January 2013 Ericsson Certified Associate - Radio Access Networks Ericsson October 2014 PMP Project Management Institute License 1929978 May 2016 to May 2019
Languages
English Hindi Gujarati
Skills
3G, Alpha, approach, architect, automate, automation, BGP, c" language, Hardware, Consultant, Encryption, data acquisition, data analysis, data analysis and validation, Debugging, Electrical Engineering, Electronics, E-mail, Engineer, engineering support, English, Ethernet, Extranet, Features, GSM, Hindi, Internet Protocols, IP, Java, lab testing, Access, 2000, Works, Negotiation, Network Engineer, network Design, Network, Networking, Networks, NIC, optimization, OSPF, processes, coding, Project Management, Protocols, quality, Radio, real time, maintain documentation, reporting, research, Sales, Script, shell scripting, Scripting, Sigma, software development, strategy, strategic, Switches, system design, TCP/IP, Telecommunications, training materials, transmission, Troubleshooting, UMTS, Validation, VPN, Virtual Private Network
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Resume Overview

Companies Worked For:

  • Ericsson

School Attended

  • The University of Texas at Arlington

Job Titles Held:

  • Software Solution Engineer
  • Network Consultant - LTE Regional Lead
  • Access Transport Network Engineer- Regional Lead

Degrees

  • Master of Science : Electrical Engineering , 2010

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