Software Product Manager Resume Example Accenture

SOFTWARE PRODUCT MANAGER

Professional Summary

Experienced Software Product Manager committed to maintaining cutting edge technical skills and up-to-date industry knowledge.

Skills

Highly skilled in Agile Product Management, Well versed in Business Processes and Agile
Business Analysis and Agile Methodologies Practices
Excel in Business Requirement Analysis and Excellent communication skills and Customer
Defining User stories focus Service
Strong technical and business background in Eager, reliable with strong Business Problem
eLearning and Learning Management Systems solving skills

Extensive experience in Learning Tool
Microsoft tools
Interoperability integrations into LMS
Contract negotiation/review/drafting
Excellent problem-solving abilities
Excellent communication skills
providing customer solutions Prototyping and Business workflow tools and
Demonstrated expertise Delivery Process and Computer proficient Requirement Tracking,

Work History

Software Product Manager, 02/2014 to Current
Accenture – Oakland , CA

Established compatibility with third party software products by developing program for modification and integration.
Developed and implemented complex Internet and Intranet applications on multiple platforms.
Coordinated with systems partners to finalize designs and confirm requirements.
Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
Diagnosed and troubleshooted UNIX and Windows processing problems and applied solutions to increase company efficiency.
Provided continued maintenance and development of bug fixes and patch sets for existing web applications.
Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
Consistently met deadlines and requirements for all production work orders.
Consistently met deadlines and requirements for all production work orders.
Consistently met deadlines and requirements for all production work orders.
Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.
Advocated for end-users to perform testing and problem analysis for server, desktop and IT infrastructure work.
Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
Recommended architectural improvements, design solutions and integration solutions.

Pearson Learning Solution, 08/2012 to 01/2014
Wolters Kluwer – MD, State

Managing the development of the product lines of My Lab and Mastering New Design Higher education online learning course and user registration orchestration and Learning Tool Interoperability with external and internal tools.
Manage the product ownership including backlog, roadmap and product release planning.
Design, maintain and own the Product and release backlog.
Collaborate with Clients and Business Stakeholders to identify solutions and business needs and trends.
Define Product deliverables and release milestones.
Define and share the Release and Iteration vision and goals for the Engineering teams and to the higher leadership.
Represents the customer to the team and answers questions and provide direction.
Define and elaborate user stories and requirements.
Coordinate with Project, QA, and Development Directors, Managers and architects to ensure scalability, reliability and quality of final product outcomes.

Software Quality Assurance Manager, 02/2008 to 07/2012

Pearson Lanka Colombo, Sri Lanka Managed about 50+ Software Quality Engineering team by allocating resources based on priority as driven by the Product roadmaps.
Communicated project and team status to Project and SQE Core teams in both onshore and offshore.
Understand and implemented team level, guidelines and proficiencies.
Works with Project Managers, Software Engineering, Product Managers, Architects, Systems and Application support groups, Network Engineering, etc.
to resource and schedule projects requiring testing and coordinated Quality Engineering support.
Provided authority for assigning projects and following-up with the owner to ensure that the project is being worked at a level consistent with priority.
Tracking defect trends and creates meaningful metrics.
Trackedand monitored fixes and problems reported.
Created and managed career enhancement plans and performance appraisals for individuals.
Guided for release quality and efficiency thorough automation.
Trained, Guided and supported QA team to adapt to Agile methods and adjust Quality assurance process along with Agile principals and guidelines.

Education

Bachelor of Science: Computer Science Special, 2003
University of Colombo Colombo, Sri Lanka -
Computer Science Special

Certifications

Resume Overview

School Attended

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Degrees