Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Exceptionally dedicated, experienced, and multi-skilled team leader with high level counseling and case management skills. Has received numerous and valuable trainings regarding; child welfare services, substance abuse counseling, client engagement, impact of socio-economic impacts with in the underserved populations. Ambitious and self motivated individual, I can work with minimal supervision alone or as part of a team. All the while meeting time sensitive goals thus adding value to the overall professionalism of the department. Recognized for possessing excellent attention to detail in the areas of compliance/investigation procedures as well as quality assurance. Outstanding problem solving, and analytical skills. Demonstrates excellent bilingual communication skills both verbal and written.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Social Worker III, 07/2006 - Current
County Of Contra Costa, California Martinez, CA,
  • I was responsible for interviewing clients to gather information concerning social history, medical condition, and client's current need for social services interventions.
  • Investigated allegations of child abuse, neglect or exploitation within mandated timelines.
  • Diagnosed home environment, individual functioning, and family dynamics while assessing for risk and determined if removal of child(ren) from the environment was necessary.Utilized Signs of Protections model to evaluate problems presented and evaluated client and family situations to determine the extent of treatment and social service needs of clients.
  • Utilized psychosocial principles to develop and modify treatment and case service plans.
  • In this capacity carried out court ordered actions for either parents or children, such as visitation, custody, and psychotropic medication orders.
  • Provided counseling services for adults, children and their families; counseled clients to enhance social functioning and made referrals as appropriate to other services, workers and departments.
  • Monitored families progress toward delineated objectives.
  • Was part of several work groups with the focus of improving the agencies policies and procedures.
  • Have held case management postitions in the following units: Family Maintenance/Family Reunification.
  • Voluntary Family Maintenance Services.
  • Team Decision Meeting facilitator.
Program Manager, 05/2003 - 07/2006
Linquest Corporation Albuquerque, NM,
  • As a program manager, was responsible for the provisions of direct services (i.e, orientations, substance abuse support groups, individual counseling, mental health assessments, and referrals) at three (3) branches of the Drinking Driver Program, Prop.
  • 36 and Drug Diversion programs which focused on reducing the recidivism of re-offending and minimizing the impact on our community.
  • In addition was responsible for the creation/implementation of new programs such as the Community AIDS awareness, policies/procedures related to Prop.
  • 36 and drug diversion, and adhered to regulations according to state and county Health and Safety Codes.
  • As a program manager was responsible for program audits and ensured agency was in compliance with Title 9, California Code of Regulations.
  • In this role was entrusted with staff development and preformed employee evaluations and performance appraisals.
Client Retention Counselor Consultant, 03/2003 - 05/2003
Substance Abuse And Mental Health Serivces Adminstration City, STATE,
  • Worked as a consultant to SAMHSA in Sacramento, was responsible for a caseload of 106 participants with the objective of conducting follow up telephone and individual interviews and conducted evaluation/assessments for mental heatlh, substance abuse, HIV testing, and medical needs, then made appropriate referrals.
  • Entered information into database and completed statistical reports.
Residential Counselor Day Progarm, 08/2002 - 01/2003
Familes First Inc City, STATE,
  • Worked in a RCL 14 program that provided intensive treatment for youths 7-14 years of age with serious emotional problems due to physical/sexual abuse or neglect.
  • Collaborated with program social worker, psychologist, and team members in the implementation of behavioral treatment plans, and ensured children's environment was safe.
Teen Programs Coordinator, 08/1999 - 08/2002
Boys And Girls Clubs Of Greater Sacramento City, STATE,
  • Implemented several life skills programs such as (SMART MOVES, Teen Leadership, and JOB Ready) for young adolescent males and females that centered on pregnancy prevention, abstinence from drug use, and educational enrichment.
  • In this capacity I was nominated to coordinate and Anti-Drug Campaign at the National Teen Leadership Conference in Kansas City, MI.
  • and in the following year in New Orleans, LA.
  • This required substantial networking with various teen program coordinator's from around the country to plan, develop, and implement the conference that resulted in a successful series of sessions aimed at reducing violence, teen pregnancy, substance abuse, while promoting healthy lifestyles and educational goals.
  • Lastly, coordinated a successful campaign that held meetings with Transit and Board of Supervisors, as well as Public Officials, with the goal to reduce Public Transportation fees for students in the Sacramento Unified School District.
Bachelor of Arts: Social Work, Expected in August 2004
California State University Sacramento - ,
Social Work
agency, consultant, counseling, client, clients, database, focus, Leadership, meetings, mental health, networking, performance appraisals, policies, progress, Safety, staff development, telephone, Transportation

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Resume Overview

School Attended

  • California State University Sacramento

Job Titles Held:

  • Social Worker III
  • Program Manager
  • Client Retention Counselor Consultant
  • Residential Counselor Day Progarm
  • Teen Programs Coordinator


  • Bachelor of Arts

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