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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Accomplishments
Experience
Social Worker Case Manager, 01/2013 to 10/2013
Amita HealthLafayette, IN,
  • Work within a team setting to provide case management services to members of a Managed Care Organization who have physical and mental health disabilities
  • Provide members with ongoing outreach, monitoring of treatment needs and contracted services
  • Complete all trainings required to obtain a knowledge base of Medicaid and Medicare coverage and complete all documentation in timely manner as required by Wisconsin Medicaid and Medicare requirements
  • Work in conjunction with other county programs and outside service providers to assure continuity of services and to provide a team approach
  • Maintain member confidentiality.
Mental Health Case Manager, 09/2005 to 2013
Kaiser PermanenteSalem, OR,
  • Work within a team setting to provide case management services to adults with severe and persistent mental illness.
  • Provide clients with ongoing outreach, monitoring of treatment needs and responses
  • Monitor for unmet needs and provide supportive therapy
  • Complete training and experience in paperwork and documentation specific to Barron County DHHS including: Mental Health Functional Screens, Individual Service Plans, Crisis Prevention Plans, Referral Process to ADRC for Long Term Care Waiver, Court Documentation related to Commitment and Re-commitment Process and the use of record keeping through SentryFile and E-Infosys
  • Experience in testifying in commitment hearings
  • Work in conjunction with other county programs and outside service providers to assure continuity of care
  • Maintain client confidentiality.
2nd Team Member and Parent Educator, 07/2009 to 07/2011
Kaiser PermanenteIrvine, CA,
  • Participate in therapy with Lead Therapist
  • Assist with teaching coping skills to SED children
  • Assist with assessments and treatment planning
  • Observe and assess for progress towards identified treatment plan goals
  • Complete all necessary documentation to track progress and for MA billing requirements
  • Maintain client and family confidentiality.
Mental Health Case Manager, 04/2005 to 09/2005
Burnett County Community Support Program; Northwest Counseling And Guidance ClinicsCity, STATE,
  • Provide case management services to adults with severe and persistent mental illness
  • Provide clients with ongoing outreach, monitoring of treatment needs and responses, monitor for unmet needs and provide supportive therapy
  • Complete case note documentation for all contacts with clients and other service providers
  • Maintain client and family confidentiality.
Owner Operator of Dairy and Crop Farm, 09/1983 to 09/2005
Zemke DairyCity, STATE,
  • General Farm Chores
  • Maintain all business and tax records
  • Young Stock Herd Manager
  • Assist farm veterinarian with heard health checks
  • Assist with maintenance and repairs of farm equipment and buildings
Mental Health Tech Intern, 01/2005 to 04/2005
Burnett County Community Support Program, Siren WI; Northwest Counseling And Guidance ClinicsCity, STATE,
  • Work under supervision of program Clinical Coordinator learning the regulations related to providing case management services to adults with severe and persistent mental illness
  • Provide clients with ongoing outreach, monitoring of treatment needs and responses, monitor for unmet needs and provide supportive therapy
  • Complete case note documentation for all contacts with clients and other service providers
  • Maintain client and family confidentiality.
Certified Teacher's Aide Special Education ECEEN, 07/1993 to 11/1999
Clayton School DistrictCity, STATE,
  • Work with Pre-Kindergarten-High School Special Education Students under supervision of licensed education professional.
  • Implement educational and behavioral plans.
  • Observe and document progress towards educational and behavioral plans.
  • Maintain student and family confidentiality.
Education
Bachelor of Science: Human Development and Family Studies, Expected in 2005
University of Wisconsin-Stout - Menomonie, WI
GPA:

Human Development and Family Studies Emphasis in Working with Families through the Social Work field

Motivational Interviewing in Crisis Situations (April 17, 2012) Sexual Harassment in the Workplace (May 2012) Medicare D Application Process (October 2013) ACADEMIC ACCOMPLISHMENTS Earned the Chancellors Award for Academic Excellence 6 out of 6 semesters : , Expected in
- ,
GPA: Magna Cum Laude
Skills

ACADEMIC, approach, billing, Counseling, client, clients, Documentation, Functional, MA, Mental Health, progress, SED, supervision, teaching

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Resume Overview

School Attended

  • University of Wisconsin-Stout

Job Titles Held:

  • Social Worker Case Manager
  • Mental Health Case Manager
  • 2nd Team Member and Parent Educator
  • Mental Health Case Manager
  • Owner Operator of Dairy and Crop Farm
  • Mental Health Tech Intern
  • Certified Teacher's Aide Special Education ECEEN

Degrees

  • Bachelor of Science
  • Motivational Interviewing in Crisis Situations (April 17, 2012) Sexual Harassment in the Workplace (May 2012) Medicare D Application Process (October 2013) ACADEMIC ACCOMPLISHMENTS Earned the Chancellors Award for Academic Excellence 6 out of 6 semesters

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