Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Accomplishments
Experience
Social Worker Case Manager, 01/2013 to 10/2013 Amita Health – Lafayette, IN,
Work within a team setting to provide case management services to members of a Managed Care Organization who have physical and mental health disabilities
Provide members with ongoing outreach, monitoring of treatment needs and contracted services
Complete all trainings required to obtain a knowledge base of Medicaid and Medicare coverage and complete all documentation in timely manner as required by Wisconsin Medicaid and Medicare requirements
Work in conjunction with other county programs and outside service providers to assure continuity of services and to provide a team approach
Maintain member confidentiality.
Mental Health Case Manager, 09/2005 to 2013 Kaiser Permanente – Salem, OR,
Work within a team setting to provide case management services to adults with severe and persistent mental illness.
Provide clients with ongoing outreach, monitoring of treatment needs and responses
Monitor for unmet needs and provide supportive therapy
Complete training and experience in paperwork and documentation specific to Barron County DHHS including: Mental Health Functional Screens, Individual Service Plans, Crisis Prevention Plans, Referral Process to ADRC for Long Term Care Waiver, Court Documentation related to Commitment and Re-commitment Process and the use of record keeping through SentryFile and E-Infosys
Experience in testifying in commitment hearings
Work in conjunction with other county programs and outside service providers to assure continuity of care
Maintain client confidentiality.
2nd Team Member and Parent Educator, 07/2009 to 07/2011 Kaiser Permanente – Irvine, CA,
Participate in therapy with Lead Therapist
Assist with teaching coping skills to SED children
Assist with assessments and treatment planning
Observe and assess for progress towards identified treatment plan goals
Complete all necessary documentation to track progress and for MA billing requirements
Maintain client and family confidentiality.
Mental Health Case Manager, 04/2005 to 09/2005 Burnett County Community Support Program; Northwest Counseling And Guidance Clinics – City, STATE,
Provide case management services to adults with severe and persistent mental illness
Provide clients with ongoing outreach, monitoring of treatment needs and responses, monitor for unmet needs and provide supportive therapy
Complete case note documentation for all contacts with clients and other service providers
Maintain client and family confidentiality.
Owner Operator of Dairy and Crop Farm, 09/1983 to 09/2005 Zemke Dairy – City, STATE,
General Farm Chores
Maintain all business and tax records
Young Stock Herd Manager
Assist farm veterinarian with heard health checks
Assist with maintenance and repairs of farm equipment and buildings
Mental Health Tech Intern, 01/2005 to 04/2005 Burnett County Community Support Program, Siren WI; Northwest Counseling And Guidance Clinics – City, STATE,
Work under supervision of program Clinical Coordinator learning the regulations related to providing case management services to adults with severe and persistent mental illness
Provide clients with ongoing outreach, monitoring of treatment needs and responses, monitor for unmet needs and provide supportive therapy
Complete case note documentation for all contacts with clients and other service providers
Maintain client and family confidentiality.
Certified Teacher's Aide Special Education ECEEN, 07/1993 to 11/1999 Clayton School District – City, STATE,
Work with Pre-Kindergarten-High School Special Education Students under supervision of licensed education professional.
Implement educational and behavioral plans.
Observe and document progress towards educational and behavioral plans.
Maintain student and family confidentiality.
Education
Bachelor of Science: Human Development and Family Studies, Expected in 2005 University of Wisconsin-Stout - Menomonie, WI GPA:
Human Development and Family Studies Emphasis in Working with Families through the Social Work field
Motivational Interviewing in Crisis Situations (April 17, 2012) Sexual Harassment in the Workplace (May 2012) Medicare D Application Process (October 2013) ACADEMIC ACCOMPLISHMENTS Earned the Chancellors Award for Academic Excellence 6 out of 6 semesters : , Expected in - , GPA: Magna Cum Laude
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School Attended
University of Wisconsin-Stout
Job Titles Held:
Social Worker Case Manager
Mental Health Case Manager
2nd Team Member and Parent Educator
Mental Health Case Manager
Owner Operator of Dairy and Crop Farm
Mental Health Tech Intern
Certified Teacher's Aide Special Education ECEEN
Degrees
Bachelor of Science
Motivational Interviewing in Crisis Situations (April 17, 2012) Sexual Harassment in the Workplace (May 2012) Medicare D Application Process (October 2013) ACADEMIC ACCOMPLISHMENTS Earned the Chancellors Award for Academic Excellence 6 out of 6 semesters
