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social worker admissions discharge coordinator resume example with 17+ years of experience

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Jessica Claire
, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Licensed Clinical Mental Health Counselor with 18 years experience skilled with clinical counseling, assessments, treatment planning and documentation. Proficient in interdisciplinary collaboration with passion for leaving positive impact on patient lives.
Skills
  • Therapeutic Counseling
  • Intervention planning
  • Patient documentation
  • Organization and Time management
  • Cognitive Behavioral Therapy
  • Case Consultation
  • Consultation
  • Counseling
  • Clients
  • Client
  • Documentation
  • Listening
  • Notes
  • Marketing
  • Marketing materials
  • 98
  • Nursing
  • Time management
  • Workshops
Work History
02/2016 to Current Social Worker / Admissions/Discharge Coordinator Shepherd Of The Valley | Boardman, OH,
  • Collaborated with multi-disciplinary team in development of personalized recovery plans to meet resident needs and ensure continuity of care.
  • Provided guidance and emotional support during crisis/loss, hospitalizations and end-of-life situations.
  • Resolved patient/family concerns through active listening and open-ended questioning advocating for Resident Rights.
  • Coordinated community resources linking residents to needed health, welfare, and social services.
  • Increased census of skilled nursing facility by 25% and maintained occupancy at 98%.
09/2015 to 03/2016 Admissions & Marketing Coordinator Prospect, Inc. | Lebanon, TN,
  • Coordinated all admitting department operations ensuring compliance with applicable standards.
  • Provided crisis counseling to patients admitting to facility.
  • Strengthened relationships with community partners through marketing programs and facility.
11/2012 to 11/2013 Home Lead Intensive, North Carolina Mentor, Inc | City, STATE,
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
  • Supervised clinical team members through case consultation while maintaining caseload requirements at 98%.
  • Completed required documentation including case notes, treatment reports and changes in service plans within required time.
  • Provided tools for clients and families to communicate better and negotiate issues for improved family relationships.
04/2010 to 07/2012 Therapist, Marketing Director, Business Owner Dimensions Counseling | City, STATE,
  • Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
  • Guided clients in development of effective coping skills and cognitive behavioral therapy techniques.
  • Created and conducted educational and therapeutic workshops for community.
  • Developed and implemented marketing materials and strategies for target customer campaigns increasing client caseload by 50%.
01/2002 to 06/2010 Child, Adolescent and Adult Therapist Family Service And CMHC Of McHenry County | City, STATE,
  • Applied psychotherapeutic techniques and interventions through individual and group therapy services to treat diagnosed emotional/ behavioral disorders.
  • Designed and implemented 20-week therapy program for at-risk families providing dinner, parenting classes and social skills groups for ages 3-17 resulting in 95% completion rate.
  • Maintained documentation of therapy services provided to each patient.
  • Utilized DSM for diagnosing and conducted psycho-social assessments.
Education
Expected in 10-2021 to to Board Certified-TeleMental Health Provider | , , GPA:
Expected in 12/2000 to to Master’s Degree | Community Counseling Northeastern Illinois University, Chicago, Illinois GPA:
Expected in 6/1987 to to Bachelor's Degree | Psychology University of Illinois At Chicago, Chicago, Illinois GPA:
Expected in to to Online Program | Tele Health Certification Institute, , GPA:
Work History
02/2016 to Current Social Worker / Admissions/Discharge Coordinator Givens Estates | Asheville, NC
  • Collaborated with multi-disciplinary team in development of personalized recovery plans to meet resident needs and ensure continuity of care.
  • Provided guidance and emotional support during crisis/loss, hospitalizations and end-of-life situations.
  • Resolved patient/family concerns through active listening and open-ended questioning advocating for Resident Rights.
  • Coordinated community resources linking residents to needed health, welfare, and social services.
  • Increased census of skilled nursing facility by 25% and maintained occupancy at 98%.
09/2015 to 03/2016 Admissions & Marketing Coordinator Havenwood Behavioral Health | Travelers Rest, SC
  • Coordinated all admitting department operations ensuring compliance with applicable standards.
  • Provided crisis counseling to patients admitting to facility.
  • Strengthened relationships with community partners through marketing programs and facility.
11/2012 to 11/2013 Home Lead Intensive, North Carolina Mentor, Inc | Hendersonville, NC
  • Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
  • Supervised clinical team members through case consultation while maintaining caseload requirements at 98%.
  • Completed required documentation including case notes, treatment reports and changes in service plans within required time.
  • Provided tools for clients and families to communicate better and negotiate issues for improved family relationships.
04/2010 to 07/2012 Therapist, Marketing Director, Business Owner Dimensions Counseling | Algonquin, IL
  • Counseled individuals, groups and families to bring awareness of problems, deal with crisis situations and develop action plans.
  • Guided clients in development of effective coping skills and cognitive behavioral therapy techniques.
  • Created and conducted educational and therapeutic workshops for community.
  • Developed and implemented marketing materials and strategies for target customer campaigns increasing client caseload by 50%.
01/2002 to 06/2010 Child, Adolescent and Adult Therapist Family Service and CMHC of McHenry County | McHenry, IL
  • Applied psychotherapeutic techniques and interventions through individual and group therapy services to treat diagnosed emotional/ behavioral disorders.
  • Designed and implemented 20-week therapy program for at-risk families providing dinner, parenting classes and social skills groups for ages 3-17 resulting in 95% completion rate.
  • Maintained documentation of therapy services provided to each patient.
  • Utilized DSM for diagnosing and conducted psycho-social assessments.
Interests
  • ADDITIONAL INFORMATION
  • North Carolina Licensed Mental Health Counselor (#9475)
  • National Certified Counselor (#62624)
  • Member of National Alliance on Mental Illness
  • Member of National Board for Certified Counselors
Skills
  • Consultation, Counseling, clients, client, documentation, listening, notes, marketing, marketing materials, 98, nursing, Time management, workshops
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    Resume Overview

    School Attended

    • Northeastern Illinois University
    • University of Illinois At Chicago
    • Tele Health Certification Institute

    Job Titles Held:

    • Social Worker / Admissions/Discharge Coordinator
    • Admissions & Marketing Coordinator
    • Home Lead
    • Therapist, Marketing Director, Business Owner
    • Child, Adolescent and Adult Therapist

    Degrees

    • Board Certified-TeleMental Health Provider
    • Master’s Degree
    • Bachelor's Degree
    • Online Program

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