social worker 4 resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary

To secure a position as an Eligibility Specialist LO VIGO.Driven and compassionate healthcare professional with [number] years hands-on experience in fast-paced residential, clinics and hospital environments. Accountable and responsible with a strong focus on delivering services to patients for their well-being and wellness.

Education and Training
BA: Sociology, Expected in 1989 to University of New Orleans - New Orleans, LA

BA - Sociology - University of New Orleans - May 1989

MSW: Social Work, Expected in 1992 to Tulane University School of Social Work - New Orleans, LA

MSW, LCSW, ACSW - Social Work - Tulane University School of Social Work - December 1992

MPH: Health Communication and Education, Expected in 1996 to Tulane School of Public Health and Tropical Medicine - New Orleans, LA

MPH - Tulane School of Public Health (Health Communication and Education) - December 1996

Certificate: Special Education, Expected in 2005 to University of New Orleans - New Orleans, LA

Alternative Teaching Certificate (Special Education) - University of New Orleans- May 2005

Skill Highlights
  • 25 years administrative experience
  • Excellent written and verbal communication skills
  • Active Listener
  • Aptitude for working with difficult people and situations
  • Strong organizational skills
  • Solid overall grounding in all office procedures and equipment
  • Good problem solving skills
  • Excellent skills in observation and comparision
  • Strong work ethic
  • Excellent record keeping ability
  • Proficient computer skills to include Microsoft Word, Excel, Outlook and the internet
  • Case Management Proficiency
  • Knowledge of Psychotropic Medications
  • Assisted patients with Medicare/Medicaid applications
  • Knowledge of medical and psychiatric terminology
  • DSM-V knowledge
  • Analytical thinker
  • Adept at collection of data and data input into computer
  • Skilled in intake and interviewing
  • Culturally sensitive
  • Adept at prioritizing/managing deadlines
  • Patient focused care
  • Skilled at taking psychosocial
  • assessments and treatment
  • plans
  • Skilled at reunifying families
  • Culturally competent care
Professional Experience
Social Worker - 4, 11/2010 to 03/2015
State Of LouisianaJefferson, LA,

Evaluated patient care procedural changes for effectiveness.Established and maintained positive relationships with government regulators, residents, families, other area health care providers, physicians and community at large.Corresponded with operations staff to ensure key client deliverables and revenue goals were met.Observed strict confidentiality and safeguarded all patient-related information. Developed and implement treatment plans and modified when needed. Connected patients with community services and resource agencies; employment, housing, foodstamps and assisting with Social Security Administration applications for various benefit programs. Documented psychiatric services and responses to treatment in patient charts. Completed and documented treatment consent forms with patients and put in chart. Managed a caseload of 24 patients; 12 females and 12 males at different times during the course of my employment.

Single Point of Entry - Social Worker 4, 06/2009 to 01/2010
Nexus TreatmentShoreview, MN,

Contract Work:

Contracted with Capitol Area Mental Health Services in Earl K. Long Emergency Room.

  • Interviewed mental health patients when admitted to the ER
  • Diagnosed symptoms and identified required patient data and entered into computer
  • Scheduled appointments and discharge
  • Familiar with mental health resources in the State of Louisiana
Chart Reviewer - Social Worker, 10/2008 to 11/2010
Jackson Hosptial & ClinicMontgomery, AL,

Ensured case files for patients were documented with required documentation in accordance with the State of Louisiana Standards and Policies on a monthly basis.

Substitute Teacher, 02/2008 to 04/2009
Baptist Children's HomesOxford, NC,

Substitute teacher in Denham Springs

Substitute Teacher in Houston, TX School District, 08/2005 to 04/2006
TX School DistrictCity, STATE,

Taught K-12 grade.

Social Work Clinical Manager, 05/2001 to 03/2004
Mental Health Rehabilitation AgencyCity, STATE,
  • Managed a caseload of 8 mental health patients
  • Made home visits on a weekly basis
  • Documented in charts
  • Entered all information into computer system
Social Service Clinical Specialist, 11/1999 to 05/2001
Central City Mental Health ClinicCity, STATE,

(Children, Adolescents and Families)

  • Understood and met the patients needs
  • Adhered to HIPPA rules of compliance
  • Charted in patient charts
  • Communicated effectively with team members regarding patient's progress
Case Manager, 06/1997 to 11/1999
Office Of Family SupportCity, STATE,
  • Screened for potential eligibility for welfare, daycare services, employment and foodstamps
  • Assisted with completing AFDC application and foodstamp application
  • Assisted client in providing requested information; birth certificates for all that were applying for assistance; social security cards, school report cards, rent receipts, check stubs if employed, telephone bills, energy bills and all necessary signatures
  • Put all information into computer system
  • Advised the applicant of all additional required documentation needs and time for compliance
  • Submitted the application (s) and any required documentation needs and time frames for compliance
Foster Care Case Manager, 06/1993 to 01/1995
Office Of Children ServicesCity, STATE,
  • Monthly home visits to foster home or group home or as needed
  • Assisted foster parent with knowledge of Government eligibility for monetary assistance
  • Computer data entry and ability to operate routine office equipment
Docket and Hearing Clerk, 1981 to 10/1992
Social Security AdministrationCity, STATE,
  • Knowledge of Social Security Administration (SSA) benefits; SSI, Disability, Overpayment cases
  • Screened all incoming SSA cases for required documentation
  • Assigned to (7) local SSA offices
  • Knowledge of Medicaid and Medicare applications and programs
  • Communicated effectively with multiple constituencies with the SSA system, attorney offices and resources in the community (clinics and hospitals
  • Face-to-face contact with claimants
  • Excellent communication (oral and written) with claimants
  • Telephone contact with claimants
  • Informed the public of SSAs Rules and Regulations
  • Entered all actions into SSAs computer system
  • LCSW
  • ACSW
  • Master in Public Health (MPH)
  • Certified in Special Education


  • NASW
  • Capitol Area Mental Health System
  • Red Cross of Baton
  • Other entities for Professional Developments
  • 25 years as a service provider
  • Cultural competency
  • Data entry into computer systems
  • Knowledge of application processes and determining elibility
  • Follow-up and monitoring

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Resume Overview

School Attended

  • University of New Orleans
  • Tulane University School of Social Work
  • Tulane School of Public Health and Tropical Medicine
  • University of New Orleans

Job Titles Held:

  • Social Worker - 4
  • Single Point of Entry - Social Worker 4
  • Chart Reviewer - Social Worker
  • Substitute Teacher
  • Substitute Teacher in Houston, TX School District
  • Social Work Clinical Manager
  • Social Service Clinical Specialist
  • Case Manager
  • Foster Care Case Manager
  • Docket and Hearing Clerk


  • BA
  • MSW
  • MPH
  • Certificate

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