To continue my career growth working for an organization that will allow me to utilize my education and administrative skills for mutual growth and success.
Microsoft word, Outlook, Excel, Power Point and Access.
MAYCalifornia State University － Fullerton, CA
Bachelor of Science Degree: Human ServicesHuman Services
JUNESanta Ana Community College － Santa Ana, CA
Associates Degree: Liberal Arts and SciencesLiberal Arts and Sciences
Clinical Social Worker at Hospice TouchVolunteer Probation Officer at Juvenile Probation
01/2016 to Current
Social WorkerProspect Medical Group
Asses the ongoing social and emotional factors related to patient /family coping with illness, financial difficulties, and grief.
Report on effects of and educate other members in understanding the significance of social and emotional factors related to patient's health issues.
Assist with financial counseling related to Medicare, Medicaid and Insurance.
Teach and counsel individuals, families, and groups regarding specific diseases or health conditions, as well as health maintenance, promotion and rehabilitation.
Maintain knowledge with reviewing patients' records to keep informed of the patients' health status; interview patients and assist in the development of patient health care plans.
Obtain assistance for client by referring him/her to community resources; arranging for appointments; establishing rapport with other agencies.
01/2015 to 01/2016
Eligibility TechnicianCounty of Orange, Health Care Agency-Children California Services
Interview applicants and participants of public assistance to obtain financial and other eligibility data.
Ensure that program mandates and time lines to determining medical eligibility and authorizing care of medically necessary services are met.
Screen families for income and health insurance, interview applicants, make accurate mathematical computations and complete forms necessary to authorize services, and refer applicants to other programs.
Research and review case management to all California Children Services cases with Full Scope Medi-cal, and work with public health nurses and therapy case managers to review children's medical conditions check CalWIn and MEDS system daily and complete annual authorizations in order to renew eligibility for California Children Services clients.
Contact individuals, agencies, insurance companies, schools and other relevant institutions to verity or clarity information provided by the applicants or participants to resolve discrepancies.
01/2008 to 01/2015
Accounting SpecialistCounty of Orange, In Home Supportive Services
Review, verify, and updated claimed work hours, payments, and issue adjustments to the timesheet submitted by Service Providers for the care assistance and services to the authorized recipients.
Perform complex accounting and office work involving the analysis of source materials.
Compile narrative and statistical reports in CMIPS-II statewide database system Answer phone calls and assist walk-in customers that involve searching for and abstracting technical data and detailed explanations of regulations, policies, or procedures.
Provide technical and administrative advice to customers in the area of social service regulations, policies and procedures, accounting, eligibility, and other legal references.
Interact with the public in training sessions and difficult situations with professional knowledge and courtesy.
Assist in training temporary and extra help worker to increase effectiveness and efficiency in the unit.
01/2006 to 01/2008
Office TechnicianCounty of Orange, Children and Family Services
Research and verify the validity of information provided by the Social Workers.
Ensured background check information of adults in placement homes are received and approved including fingerprint scan result from Department of Justice, FBI, and Child Abuse Central Index.
Prepare and submit Suspect Child Abuse Report to Orange County Sheriff Department and District Attorney.
Support the operation of Relative Assessment Unit and Child Abuse Registry.
Manage and update Relative Assessment Log with up-to-date status of children receiving court ordered placement services.
Verify the identity of general public and county employees requesting information on sensitive cases.
Search county and statewide database to answer questions while maintaining integrity of highly sensitive information.
Maintain subject matter files both electronically and in hard copy.
Proficient in English and Spanish
accounting, administrative, Attorney, case management, counseling, client, clients, database, English, financial, forms, Hospice, Insurance, legal, materials, Access, Excel, office, Outlook, Power Point, Microsoft word, policies, promotion, public health, rapport, receiving, rehabilitation, Research, Spanish, phone, therapy