Interpreted and applied complex federal, state and local laws and regulations, and agency policies and procedures.
Interviewed clients to obtain information, assess employment, work abilities, and household circumstances to proceed with child support decisions.
Performed investigative and enforcement function of child support cases in the areas of intake services and absent parent location to gather information for court proceedings.
Assessed financial resources to determine an absent parent's ability to provide support.
Monitored all support payment activity on assigned cases and followed up on all delinquent payments.
Monitored vendor invoices and looked for ways to reduce product costs.
Supervised and advised employees on daily and monthly goals and deadlines.
Responsible for all advertisement and marketing of products.
Ordered and kept records of all inventory.
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