Organized Analyst successful at managing multiple priorities while maintaining a strong work ethic and exhibiting a positive attitude.
Skills
Patient-focused care
Trustworthy companion
Committed team player
Efficient and reliable team player
Adaptable
BachelorÆs degree in psychology
Culturally sensitive
Skilled in intake interviewing
Learning disability awareness
Work History
Social Service Analyst02/2013
to Current DCFS Child Support Division – New Orleans,
La
Interpreted and applied complex federal, state and local laws and regulations, and agency policies and procedures.
Interviewed clients to obtain information, assess employment, work abilities, and household circumstances to proceed with child support decisions.
Preformed investigative and enforcement function of child support cases in the areas of intake services and absent parent location to gather information for court proceedings.
Assessed financial resources to determine an absent parent's ability to provide support.
Monitored all support payment activity on assigned cases and followed up on all delinquent payments.
Medicaid Analyst II09/2011
to 02/2013 Department of Health and Hospitals – Harvey,
La
Conducted interviews with clients and made other necessary collateral contacts for verification in determining eligibility for Medicaid programs.
Made independent decisions on complex eligibility factors and determined level of benefits for federal and state funded programs.
Interpreted and applied complex federal, state, and agency policies for each program.
Conducted special investigations and complied reports concerning fraud and location of absent parents.
Counseled and referred potentially eligible recipients or applicants to other agencies.
Contacted individuals, companies, businesses, local, state and federal agencies as needed to obtain or to verify information.
Patient Care Associate03/2006
to 08/2011 A Small World – Gretna,
La
Developed patient care plans, including assessments, evaluations and diagnoses.
Specialized in the caring of patients with chemical dependency, mental disabilities and elderly.
Helped each patient understand his or her illness and the contributing personal, social and economic factors.
Maintained accurate records of patient care, condition, progress and concerns.
Monitored vital signs, such as blood pressure and pulse.
Responded appropriately to the physical, emotional and developmental needs of patients.
Obtained information about clients' medical history, drug history, complaints and allergies.
Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Maintained a clean, healthy and safe environment.
Education
Bachelor of Arts: Psychology2011Southern University at New Orleans-
New Orleans,
La
