Social Service Analyst Resume Example

• Conducted interviews with clients and made other necessary collateral contacts for verification in determining eligibility for Medicaid programs.

• Made independent decisions on complex eligibility factors and determined level of benefits for federal and state funded programs.

• Interpreted and applied complex federal, state, and agency policies for each program.

• Conducted special investigations and complied reports concerning fraud and location of absent parents.

• Counseled and referred potentially eligible recipients or applicants to other agencies.

Contacted individuals, companies, businesses, local, state and federal agencies as needed to obtain or to verify information.

• Developed patient care plans, including assessments, evaluations and diagnoses.
• Specialized in the caring of patients with chemical dependency, mental disabilities and elderly.
• Helped each patient understand his or her illness and the contributing personal, social and economic factors.
• Maintained accurate records of patient care, condition, progress and concerns.
• Monitored vital signs, such as blood pressure and pulse.
• Responded appropriately to the physical, emotional and developmental needs of patients.
• Obtained information about clients' medical history, drug history, complaints and allergies.
• Helped patients move in and out of beds, baths, wheelchairs and automobiles.
• Maintained a clean, healthy and safe environment.