social media specialist resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Established professional with experience in multiple fields, including non-profit fundraising, event planning, government project management, and social media. I am seeking to apply my diverse skills to elevate a meaningful mission.

  • Detail-Oriented
  • Analytical Thinking
  • Industry Trends
  • Microsoft Office Suite
  • Project Management
  • Statistical Analysis
  • Team Collaboration
  • Customer Service
  • Data and Trend Forecasting
  • Evaluation of Marketing Campaigns
  • Data Visualization
  • Verbal and Written Communication
  • Competitive Research
  • Database Skills
  • Problem Solving
  • Computer Proficiency
  • Developing Presentations and Reports
  • Relationship Building
  • Data Collection and Analysis
  • Vendor Relations
  • Customer Complaint Resolution
  • Campaign Implementation
  • Customer Meeting Organization
  • Event Logistics
  • Team Leadership
  • Database Management
  • Customer Presentations
  • Brand Development
  • Time Management
  • Public and Media Relations
  • Content Management
  • Digital Media
12/2020 to Current Social Media Specialist Bankers Healthcare Group | Jersey City, NJ,
  • Used extensive research to build a social media strategy complete with execution plans to transform the business from in-person to online wellness
  • Planned, created, posted and shared daily social media content to promote and educate on the topic of acupressure and related health techniques
  • Moderated and responded to social media comments, messages, and livestream participants
  • Continuously analyzed social media metrics in order to evaluate effectiveness and guide new ideas
  • Edited existing brand YouTube content for use on TikTok and Instagram
  • Negotiated brand agreements for affiliate marketing content
  • Increased social media following and clicks by 200%
  • Increased TikTok followers 118%
  • Spearheaded a viral campaign for one of the company's new products
12/2014 to 12/2019 Resource Manager Ceridian Corporation | Los Angeles, CA,
  • Planned and executed staffing strategies for multiple government contracts with over 700 positions
  • Developed and documented a streamlined Onboarding process for the OPM-BICS contract integrated with the CSRA Corporate Onboarding process
  • Co-created the CSRA Homeland Security Group Clarification Orientation
  • Supervised a Summer Internship Program for 3 years
  • Planned and executed staffing strategies for multiple government contracts with over 700 positions
  • Managed documentation for current and past employees
  • Worked closely with executive teams to plan and implement contracts
  • Created and executed new policies and procedures
  • Produced training materials
  • Supervised a team of 5 Resource Management Analysts
06/2012 to 11/2014 Executive Assistant/Administrative Assistant Guggenheim Partners | Chicago, IL,
  • Supported several levels of management up to and including C-Level Executives with their daily operations including: calendar management, travel arrangements, and expense reporting
  • Collected data and input from various teams to create program reports both internal and for government clients
  • Assisted leadership to problem solve in difficult situations
  • Collaborated closely with government clients
  • Facilitated in-person and remote meetings
07/2007 to 09/2010 Philanthropy Manager Northwest Center | Omak, WA,
  • Worked with the Resident Board to develop fundraising and philanthropic strategies for the community
  • Produced newsletters, pamphlets, and flyers to communicate event details and mission statement to donors using Microsoft Word and Publisher
  • Created and delivered presentations with Microsoft PowerPoint
  • Developed and planned annual donor and fundraising events including: galas, receptions, concerts, and special performances
  • Designed, developed and maintained the fundraising database using Raiser’s Edge software Managed department associates timekeeping, performance reviews, and expenditures
  • Supervised employees responsible for database maintenance, phone calls, and scheduling meetings for the Director
  • Ensured oversight of policies and procedures
  • Worked with the Finance department on payables and receivables relevant to the department
Education and Training
Expected in 12/2003 to to Bachelor of Arts | Theatre James Madison University, Harrisonburg, VA GPA:
Additional Information
  • Security Clearance: Top Secret Eligible (Favorable SSBI), previously held Secret Clearance and EOD for
  • Secured placements for The Ladies of Greenspring Calendar on both Kathie Lee & Hoda on Today and the front page of
  • Created the Dancing with the Greenspring Stars performance and fundraising event.
  • Provided structure and planning to a new contract in the midst of chaos and succeeded; making the OPM-BICS Program a success through work ethic and determination.
  • Recognized as an expert in Onboarding and handpicked by senior leadership to participate in a group effort that delivered top performance in the hiring process within the Homeland Security Group.
  • Demonstrated superior interpersonal communication and technical documentation skills while working in a deadline-driven environment.
  • Received 2007 Erickson Innovation Award for the creation of the Benevolent Care Fund Month and nominated for Manager of the Quarter in 2010.

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Resume Overview

School Attended

  • James Madison University

Job Titles Held:

  • Social Media Specialist
  • Resource Manager
  • Executive Assistant/Administrative Assistant
  • Philanthropy Manager


  • Bachelor of Arts

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