Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Reliable with experience producing food made to order. Leader in swift and accurate customer service and satisfaction. Team-oriented and organized contributor to fast-paced, public-facing work environment. Creative Social Media Manager bringing three years of experience in marketing and advertising projects.
Skills
Customer service
Data analysis
Marketing and strategy
Multimedia
Sales
Online marketing and advertising
Strategic networking
Client relationship management
Money handling
Retail merchandising expertise
Sales expertise
Customer assistance
Experience
Social Media Manager, 11/2020 - Current Ambulnz – Lincroft, NJ,
Provides data analysis daily, developed campaigns to gain more activity and engagement with consumers.
Developed and implemented strategic, social media marketing plan.
Managed client accounts, including addressing inquiries and applying feedback to meet customer needs.
Monitored client accounts for questions and feedback to provide exceptional experience for customers.
Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
Analyzed market data to determine and target key audience or segments.
Collaborated with social media influencers such as top influencers and companies within the surrounding area to drive brand optimization.
Student Nurse, 04/2019 - 03/2020 Mclaren Health Care – Waterford, MI,
Interned as a student nurse, learned different skills throughout the time as well as helping assist Doctors in some basic procedures.
Investigated diagnoses to learn more about mechanism, action, peak and onset of each.
Supported personal hygiene needs of patients and monitored fluid input and output for permanent records.
Observed patient care and assessed feedback to ensure ongoing quality care.
Provided compassionate patient care for required caseload.
Monitored patient status and reported update to senior medical staff.
Maintained adequate unit supplies to meet expected patient demands.
Communicated diagnosis and prognosis updates to patients and family members.
Monitored and maintained catheters, IVs and bandages.
Administered oral, intramuscular and IV medications and documented any adverse effects.
Entered customer information into POS system and promoted accuracy by repeating information obtained to customer.
Counted cash at shift end and tallied to reconcile with tickets sold.
Provided customers with special information regarding chosen show or upcoming releases.
Informed customers of deals or discounts and calculated amount of cash owed against tickets bought.
Resolved issues with cash registers, card scanners and printers.
Scanned items quickly to keep lines moving and reduce overall wait time.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Counted product stock to maintain inventory records.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Operated cash register, collected payments and provided accurate change.
Helped customer locate and select appropriate merchandise throughout store.
Education and Training
: Child Development And Family Studies, Expected in - University of Memphis - Memphis, TN GPA:
High School Diploma: , Expected in May/2018 - First Assembly Christian School - Walnut Grove, Cordova, TN, GPA:
Additional Information
Awards and Acknowledgements
, High School awards
February 2018:
All District Honorable Mention
June 2015- May 2018
National Honor Society
May 2018
- Magna Cum Laude
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