Driven Repair Technician with 2 years of experience repairing Apple iPhones and other PC products in addition to 3+ years of experience managing teams in the content space including but not limited to photography and multimedia production teams. Project management experience includes implementing new training programs and managing production teams leading to the delivery of content appearing online and in locally syndicated television.
Skills
Search Engine Optimization
Adobe Photoshop
Adobe Premier Pro
Project Management
Social Media Content Creation
Microsoft Office Suite
Digital Marketing
Digital Photography & Video
Experience
Social Media Content Coordinator, 06/2021 - Current Boys & Girls Clubs Of St. Lucie County – Port Saint Lucie, ,
Demonstrated self-reliance by meeting and exceeding workflow needs.
Edited photographs and produced graphic design artwork using Adobe Photoshop and Lightroom.
Planned, produced and edited video projects to maximize engagement.
Curated content for social media platforms.
Coordinated with marketing team to drive messaging and promote current campaigns.
Gathered information from staff to produce relevant content based on current activities and organization updates.
Crafted strategies to generate tailor-made content aligned with brand image.
Wrote and published blog pieces on regular schedule, according to client branding and with good SEO practices.
Executed successful product introductions by coordinating actions with social media, public relations and other internal teams.
Produced marketing graphics that were attractive and high-quality using Adobe Creative Suite.
Planned, produced and edited video projects using Adobe Premiere Pro to maximize engagement.
Generated interest for new and upcoming product and service releases by managing social media accounts.
Collaborated with public figures, companies and press to boost and enhance brand on social media.
Utilized Instagram and YouTube to promote products, services and content.
Advanced Repair Agent, 11/2019 - Current Best Buy – Garner, NC,
Set up hardware and installed and configured software and drivers.
Installed, managed and updated operating systems and supported applications.
Troubleshot system failures or bugs and provided solutions to restore functionality.
Managed security options and software in computers and networks to maintain privacy and protection from viruses and attacks.
Performed system and component failure analysis using diagnostic troubleshooting techniques.
Followed repair processes, driving high quality and short cycle time.
Recorded completed repairs, all further repairs required and parts to be ordered on service call ticket.
Examined machines and equipment to diagnose or make repairs.
Reassembled equipment, completing inspections, testing or repairs.
Assistant Photo Studio Manager, 01/2019 - 08/2021 Bonneville International – Phoenix, AZ,
Trained new employees and maintained healthy staff morale through consistent coaching and team building.
Supervised color manipulation of images, retouching, transmission of files and proofing systems.
Welcomed customers and asked open-ended questions to understand individual needs.
Immediately escalated incidents to remain compliant with company's standard procedures and processes.
Delegated work to staff, setting priorities and goals.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Coached staff on strategies to enhance performance and improve customer relations.
Maintained camera and photography equipment and performed repairs.
Edited digital images lightly or with advanced techniques to create desired effects.
Multimedia Producer, 06/2017 - 11/2018 Niznik Behavioral Health – City, STATE,
Developed and maintained organizational social media presence and activity.
Organized video and photography shoots, including but not limited to planning material, finding talent, obtaining signed release forms, recording, editing, and publishing content via online properties and locally syndicated television.
Aligned company marketing messages with product and business strategies.
Performed market analysis, determined consumer needs and researched new trends.
Developed promotional materials for new program and facility launches.
Curated content for social media platforms.
Planned, produced and edited video projects to maximize engagement.
Posted original content to client website, updating pages to align with current branding strategies.
Wrote and published blog pieces on regular schedule, according to client branding and with good SEO practices.
Monitored website and social media traffic.
Edited photographs and produced graphic design artwork using Adobe Premiere Pro and Adobe Lightroom.
Gathered information from staff to produce relevant content based on current activities and organization updates.
Proposed and developed new programming ideas and special features to drive audience engagement.
Followed trends in industry and target genre to capitalize on emerging trends.
Conducted research to obtain factual information and authentic detail using newspaper accounts, diaries and interviews.
Education and Training
Bachelor of Arts: Interdisciplinary Studies, Expected in 12/2017 - Florida International University - Miami, FL GPA:
Major in Interdisciplinary studies with a focus in Law, Business, and Society.
Tau Sigma National Honor Society Member
Minor in Psychology
Associate of Arts: Psychology, Expected in 12/2014 - Broward College - Fort Lauderdale, FL GPA:
High School Diploma: , Expected in 06/2009 - Hollywood Hills High School - Hollywood, FL GPA:
Certifications
Certified Apple iPhone Repair Technician, Best Buy - 2020
Certified Samsung Phone Repair Technician, Best Buy - 2021
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
