Versatile skill set with experience in customer service, sales, media, management, and written and oral communication. Self-motivated and a quick learner dedicated to positively benefit any and all areas of operation.
Natural leader with strong work ethic
Conflict resolution techniques
Creative problem solver
Strategic sales knowledge
Customer service focus
Television and print journalism
Strong graphic and visual sense
Social Media and Web ProducerJan 2015 - Current Fox 21 News2001 London Road Duluth, MN 55812
Responsible for the website and maintaining elements within the site both on the frontend and backend of the system.
Manage the flow of content on the website, as well as social media pages.
Monitor all communication happening on social media pages, and removal of inappropriate displays.
Assisted in producing newscasts and writing broadcast content.
Former positions held at the company: Production Assistant Jan. 2015 - Sept. 2015, Assistant Production Manager Sept. 2015 - Jun. 2016
Sales AssociateDec 2016 - Current Duluth Trading Company300 E Superior Street Duluth, MN 55802
Awareness of Duluth Trading Co. brand, allowing for solution-oriented service based on customer's needs and specifications both in-store and over the phone.
Participated in floor resets, merchandising, and receiving shipments.
Developed positive customer relationships through friendly greetings and excellent service
Assistant ManagerMar 2015 - Dec 2015 Perk Place Coffeehouse and Bakery1336 W Arrowhead Rd Duluth, MN 55811
Ran shifts while General Manager and Owner were out of the store
Trained new employees on equipment and standards of the cafe and products
Maintained quality assurance with all items produced, leading to customer satisfaction
Proactive and diligent about the flow of service and inventory levels
Bachelor of Arts: English, emphasis in Literature, Language, and Culture2014 University of Minnesota DuluthDuluth, MN