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Snack Bar Lead Float resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

I am a well-organized Snack Bar Lead skilled at providing customers with accurate and quick service. Offering 12 years of experience in customer service, preparing food and stocking and organizing kitchens. I am a team player dedicated to adhering to strict service standards and quality.

Accomplishments

I attended manager training at the Einstein's Bagel Academy in Denver, Colorado.

Skills
  • Daily Food Preparation
  • Dependable and Cooperative
  • Workstation Setup and Breakdown
  • Packaging and Labeling
  • Equipment Troubleshooting and Maintenance
  • Customer Relations
  • PPE Guideline Compliance
  • Food Production Processes
  • Serving and Bussing
  • Critical Thinking
  • Special Orders and Dietary Restrictions
  • Teamwork and Collaboration
  • Kitchen Safety Standards
  • Employee Training and Supervision
  • Cleaning and Sanitizing
  • Stocking and Replenishing
  • Verbal and Written Communication
  • Inventory Management
  • Cash Handling
  • Payment Processing
  • Handling Complaints
  • Food and Beverage Service
  • Coffee and Tea Service
  • Covid Symptom Screening
  • Adaptability and Flexibility
  • ServSafe Certified
  • Quality Control
  • Decision Making
  • Updating Seasonal Menu
  • Recipe Adjustments
Work History
Snack Bar Lead-Float, 12/2016 to Current
Bjc HealthcareGodfrey, IL,
  • Returned unused food items to designated storage areas, making sure to cover and date perishables.
  • Followed advanced COVID-19 safety protocols, keeping customers and colleagues safe despite pandemic conditions.
  • Maintained clean, organized workspace according to operational standards.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Responded to customer complaints in positive, helpful manner.
  • Established rapport with new and recurring customers, remembering specific requests and providing specialty concessions for individuals.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.
  • Handled cash and processed payments, sorting bills and maintaining records of transactions.
  • Served snacks requiring specific care, refrigeration and preparation upon purchase.
  • Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
  • Consistently provided friendly service to promote better customer engagement.
  • Supported team members with various needs depending on customer influx and demand.
  • Communicated stand offerings and answered guest questions regarding orders.
  • Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
  • Corrected order issues, provided refunds and replaced items.
Lead Food Service Worker, 12/2015 to 11/2016
Marshfield ClinicCumberland, WI,
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Cooked batches of food according to standard recipes.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Created appealing food arrangements for party trays and specialized orders.
  • Learned other teammates' work tasks to train as backup.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Food Service Aide, 09/2011 to 12/2015
Eastern Washington UniversityCity, STATE,
  • Maintained cleanliness and sanitation of kitchen and dining areas, adhering closely to health regulations and organizational standards.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Assessed plated food for presentation and verified correct serving temperature and serving size.
  • Assisted in ingredient and meal preparation according to recipe specifications, individual dietary restrictions and culinary best practices.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Cooked batches of food according to standard recipes.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Education
High School Diploma: , Expected in
Riverside High School - Chattaroy, WA
GPA:
Certifications

ServSafe certified and have an Allergen Awareness Certificate

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Resume Overview

School Attended

  • Riverside High School

Job Titles Held:

  • Snack Bar Lead-Float
  • Lead Food Service Worker
  • Food Service Aide

Degrees

  • High School Diploma

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