Snack Bar Lead Float resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
I am a well-organized Snack Bar Lead skilled at providing customers with accurate and quick service. Offering 12 years of experience in customer service, preparing food and stocking and organizing kitchens. I am a team player dedicated to adhering to strict service standards and quality.
Accomplishments
I attended manager training at the Einstein's Bagel Academy in Denver, Colorado.
Skills
Daily Food Preparation
Dependable and Cooperative
Workstation Setup and Breakdown
Packaging and Labeling
Equipment Troubleshooting and Maintenance
Customer Relations
PPE Guideline Compliance
Food Production Processes
Serving and Bussing
Critical Thinking
Special Orders and Dietary Restrictions
Teamwork and Collaboration
Kitchen Safety Standards
Employee Training and Supervision
Cleaning and Sanitizing
Stocking and Replenishing
Verbal and Written Communication
Inventory Management
Cash Handling
Payment Processing
Handling Complaints
Food and Beverage Service
Coffee and Tea Service
Covid Symptom Screening
Adaptability and Flexibility
ServSafe Certified
Quality Control
Decision Making
Updating Seasonal Menu
Recipe Adjustments
Work History
Snack Bar Lead-Float, 12/2016 to Current Bjc Healthcare – Godfrey, IL,
Returned unused food items to designated storage areas, making sure to cover and date perishables.
Followed advanced COVID-19 safety protocols, keeping customers and colleagues safe despite pandemic conditions.
Maintained clean, organized workspace according to operational standards.
Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
Responded to customer complaints in positive, helpful manner.
Established rapport with new and recurring customers, remembering specific requests and providing specialty concessions for individuals.
Monitored inventory and notified management of deficiencies or shortages.
Taught basics of snack bar operations to new employees, building individual confidence in performance of duties.
Handled cash and processed payments, sorting bills and maintaining records of transactions.
Served snacks requiring specific care, refrigeration and preparation upon purchase.
Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
Consistently provided friendly service to promote better customer engagement.
Supported team members with various needs depending on customer influx and demand.
Communicated stand offerings and answered guest questions regarding orders.
Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
Corrected order issues, provided refunds and replaced items.
Lead Food Service Worker, 12/2015 to 11/2016 Marshfield Clinic – Cumberland, WI,
Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Made food according to standard recipes with requested changes for customer satisfaction.
Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
Sanitized dining ware and kitchen equipment according to health code standards.
Circulated kitchen area to receive work assignments and identify support tasks.
Cooked batches of food according to standard recipes.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Plated hot meals and salads in aesthetically pleasing arrangements.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Created appealing food arrangements for party trays and specialized orders.
Learned other teammates' work tasks to train as backup.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Food Service Aide, 09/2011 to 12/2015 Eastern Washington University – City, STATE,
Maintained cleanliness and sanitation of kitchen and dining areas, adhering closely to health regulations and organizational standards.
Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Made food according to standard recipes with requested changes for customer satisfaction.
Assessed plated food for presentation and verified correct serving temperature and serving size.
Assisted in ingredient and meal preparation according to recipe specifications, individual dietary restrictions and culinary best practices.
Sanitized dining ware and kitchen equipment according to health code standards.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Cooked batches of food according to standard recipes.
Circulated kitchen area to receive work assignments and identify support tasks.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Plated hot meals and salads in aesthetically pleasing arrangements.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Education
High School Diploma: , Expected in Riverside High School - Chattaroy, WA GPA:
Certifications
ServSafe certified and have an Allergen Awareness Certificate
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