Motivated customer service specialist with over 10 years retail experience in a fast-paced, goal driven environment. High achieving technical analyst seeks employment with an established company. Successful problem solver specializing in customer service sales and technology.
Strong communication skills
Customer service focused
Retail merchandise delivery
Cash handling and management
Mobile data installation
MS Windows proficient
Shipping and receiving professional
Smart Home Professional, 03/2016 to Current Vivint Home Security – Chicago Il
Licensed home security technician proficient at marketing, sales, and setup.
Identify customer base and schedule appointments for potential clientele.
Conduct in home security product education, and information sessions.
Personalize home security packages while ensuring both proper installation, and equipment activation.
Successfully acquired new customers generating both personal, and company revenue.
Route Assistant, 04/2013 to 08/2015 Reinhardt Food Services – University Park Il
Prepared vehicles for movement and preplanned shipment routes.
Inspected and maintained vehicle supplies and equipment..
Stocked and inspected cargo for count accuracy.
Successfully delivered kitchen equipment to popular commercial locations.
Sales professional, 04/2008 to 03/2010 Broadband Boost Mobile – Chicago Il
Greeted customers in a timely fashion, while quickly determining their needs.
Recommended Boost home internet or Cricket phone service data packages. increasing potential add-on sales.
Responded to all customer inquiries thoroughly and professionally.
Processed cash and credit payments with speed and accuracy.
Associate of Science: Business Management, 2006 Southern Illinois University - Carbondale Illinois
High School Diploma: 2004 Rich Central High School - University Park, Illinois
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Companies Worked For:
Vivint Home Security
Reinhardt Food Services
Broadband Boost Mobile
Southern Illinois University
Rich Central High School
Job Titles Held:
Smart Home Professional
Associate of Science : Business Management , 2006 High School Diploma : 2004
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