SMART HOME PRO Resume Example Company Name

SMART HOME PRO

Professional Summary

Multi-talented, consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Watchful Firefighter possessing excellent critical thinking and strategic planning abilities. Safety-conscious and resourceful professional with years background in field. Committed to saving lives and property through fire suppression, education and prevention activities. Focused customer service professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering years of experience in related roles, as well as passion for always improving numbers, enhancing knowledge and exceeding expectations.

Skills

Strategy development
Practice management
Incidents management
Customer service
Inventory control
Farm equipment operation
Progress reporting
Team building
CPR and first aid education
Reporting
Test planning

Incident reporting
Team leadership
Vehicle inspections
Promotional sales events
Vehicle maintenance and repair
Interviewing
Training program participation
Emergency management
Fire pump operation
Apparatus inspection
Team management

Work History

SMART HOME PRO07/2018 to Current
Company Name – City, State

Installed, tested and serviced alarm and associated systems for commercial and residential customers.
Educated customers on preventive care and regular maintenance to prevent system malfunctions.
Responded to maintenance calls and troubleshoot devices.
Managed logistics operations to meet customer expectations and financial standards and policies.
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content.
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.

Cable Installation Technician08/2016 to 06/2018
Company Name – City, State

Adhered to and kept team in line with established safety regulations and protocols when working on ladders and operating power tools, providing important protection for personnel and customers.
Appraised project plans ahead of installations to verify system could be configured as detailed in project specifications.
Handled calibration of audio and visual equipment for customers and set up devices for optimal performance.
Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
Provided continued maintenance and development of bug fixes and patch sets for existing customers

Paid Call Firefighter11/2008 to 04/2018
Company Name – City, State

Trained to become a fire engineer cert. and preform the duty of a engineer. drive fire engine and maintain equipment.
Lead the company meeting and discuss events for fundraising and also find family's to donate to. held president role and multiple roles over the years.
Lead new recruit introductions to the station and show them the duty for the day and how to keep busy.
Effectively supported fire suppression by setting up and maintaining water supply lines.
Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.
Completed training to stay in peak physical fitness and handle challenging tasks.
Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
Prepared incident reports detailing personnel, location and results of each call.
Administered first aid, including emergent response management and cardiopulmonary resuscitation.
Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.

Window and Door Installer03/2013 to 08/2016
Company Name – City, State

Communicated project timeline to consumers and supervisors to maintain on-time delivery,and make appointments to perform service work orders.
Completed job documentation and conveyed final report to management.
Operated power tools with safety precautions and protective personal equipment.
Provided adaptations to solve discrepancies of print drawings for proper installation.
Inspect windows and check for warranty defects, replace glass and any hardware that was broken
Installed trim and fabricated replacement trim and moldings.
Managed all install crew and maintain communications.
Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
Followed established job site safety regulations and maintained safe and clean work area.

Education

Some College (No Degree): Fire ScienceCollege of The Sequoias- City, State

Coursework in firefighter 101, buildings and structures,fire prevention

Some College (No Degree): Wildland/Forest Firefighting And InvestigationPorterville College- City, State

Minored in fire courses
Received fire academy and 67 wild land training as well at this school
Also was the chief for the class and help run the new firefighters

Certifications

Hazardous Materials Operations certification
California Certified Firefighter

Resume Overview

School Attended

College of The Sequoias
Porterville College

Job Titles Held:

SMART HOME PRO
Cable Installation Technician
Paid Call Firefighter
Window and Door Installer

Degrees

Some College (No Degree) : Fire Science
Some College (No Degree) : Wildland/Forest Firefighting And Investigation

SMART HOME PRO Resume Example

Resume Score: 80%

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