Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Multi-talented, consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity. Watchful Firefighter possessing excellent critical thinking and strategic planning abilities. Safety-conscious and resourceful professional with years background in field. Committed to saving lives and property through fire suppression, education and prevention activities. Focused customer service professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering years of experience in related roles, as well as passion for always improving numbers, enhancing knowledge and exceeding expectations.

  • Strategy development
  • Practice management
  • Incidents management
  • Customer service
  • Inventory control
  • Progress reporting
  • Team building
  • CPR and first aid education
  • Reporting
  • Test planning
  • Incident reporting
  • Team leadership
  • Vehicle inspections
  • Promotional sales events
  • Vehicle maintenance and repair
  • Interviewing
  • Training program participation
  • Emergency management
  • Fire pump operation
  • Apparatus inspection
  • Team management
  • Relationship development
  • Problem resolution
Work History
SMART HOME PRO, 07/2018 - Current
Integrated Electrical Services, Inc. Glendale, AZ,
  • Installed, tested and serviced alarm and associated systems for commercial and residential customers.
  • Educated customers on preventive care and regular maintenance to prevent system malfunctions.
  • Responded to maintenance calls and troubleshoot devices.
  • Managed logistics operations to meet customer expectations and financial standards and policies.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Generated new business leads through direct customer engagement, deploying inbound and outbound marketing tactics and developing and optimizing informative content.
  • Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
Cable Installation Technician, 08/2016 - 06/2018
Pj Fitzpatrick Burlington, NJ,
  • Adhered to and kept team in line with established safety regulations and protocols when working on ladders and operating power tools, providing important protection for personnel and customers.
  • Appraised project plans ahead of installations to verify system could be configured as detailed in project specifications.
  • Handled calibration of audio and visual equipment for customers and set up devices for optimal performance.
  • Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
  • Provided continued maintenance and development of bug fixes and patch sets for existing customers
Paid Call Firefighter, 11/2008 - 04/2018
  • Trained to become a fire engineer cert. and preform the duty of a engineer. drive fire engine and maintain equipment.
  • Lead the company meeting and discuss events for fundraising and also find family's to donate to. held president role and multiple roles over the years.
  • Lead new recruit introductions to the station and show them the duty for the day and how to keep busy.
  • Effectively supported fire suppression by setting up and maintaining water supply lines.
  • Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.
  • Completed training to stay in peak physical fitness and handle challenging tasks.
  • Conducted thorough tests and inspections of gear, equipment and tools to stay ready for every type of fire.
  • Prepared incident reports detailing personnel, location and results of each call.
  • Administered first aid, including emergent response management and cardiopulmonary resuscitation.
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
Window and Door Installer, 03/2013 - 08/2016
Cencal Windows City, STATE,
  • Completed job documentation and conveyed final report to field technician.
  • Collaborated with field technician to maximize efficiency and follow installation technique.
  • Communicated project timeline to consumers and supervisors to maintain on-time delivery. also set appointments to ensure work orders are complete
  • Operated power tools with safety precautions and protective personal equipment.
  • Interpreted work orders and read print drawings to review specified results with client.
  • Managed all contracted maintenance for rental properties.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Planned and executed work with proper tools and materials to maximize efficiency.
  • Installed interior finish items, including wall protection, doors and hardware, toilet accessories, cubicle curtain tracks and TV brackets.
  • Manage crew and keep communications or work orders are complete and unsure management is up-to-date.
: Fire Science, Expected in
College of The Sequoias - Visalia, CA
  • Coursework in firefighter 101, buildings and structures,fire prevention
: Wildland/Forest Firefighting And Investigation, Expected in
Porterville College - Porterville, CA
  • Minored in fire courses
  • Received fire academy and 67 wild land training as well at this school
  • Also was the chief for the class and help run the new firefighters
  • Hazardous Materials Operations certification
  • California Certified Firefighter

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School Attended

  • College of The Sequoias
  • Porterville College

Job Titles Held:

  • Cable Installation Technician
  • Paid Call Firefighter
  • Window and Door Installer


  • Some College (No Degree)
  • Some College (No Degree)

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