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Small Business Owner/Operator Resume Example

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SMALL BUSINESS OWNER/OPERATOR
Summary

Adaptive, ambitious and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Expert problem-solver and planner with demonstrated business leadership and development skills. Hardworking and highly organized, proactive and punctual with team-oriented mentality. Offers excellent budgeting and time management abilities. Accommodating and respectful with over 6 years of professional hands-on experience providing companionship and emotional support to patients and clients. Proficient in documenting vital statistics and health metrics. Capable Homeschool Teacher effective in managing simultaneous schedules with organized approach. Customizes strategies based on needs of each student and selects optimal resources to meet education, physical and emotional requirements.

Skills
  • Planning and execution
  • Sound judgment
  • Customer service
  • Healthcare
  • Care plan management
  • Spreadsheet management
  • Client satisfaction
  • Health Services
  • Calm and level-headed under duress
  • Hand-Eye Coordination
  • Tools And Equipment
  •  Communication
  • Computer Skills 
  • Time And schedule management
  • Purchasing and planning
  • Supervision and training
  • Compassionate client care
  • Client documentation
  • Active listening
  • Proper phone etiquette
  • Behavior redirection
  • Infection control procedures
  • HIPAA
  • Safety Regulations
    • Experience
    Small Business Owner/Operator | 10/2014 to CurrentSelf, Country Bliss Boutique - Outlook, MT
    • Led startup and opening of Country Bliss Boutique and provided business development, creation of operational procedures and workflow planning.
    • Set pricing structures according to market analytics and emerging trends.
    • Developed business and marketing plans and prepared monthly financial reports.
    • Assessed, optimized and elevated operations to target current and expected demands.
    • Promoted business on social media platforms to maximize brand identity and generate revenue.
    • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
    • Promoted store offerings through newspaper advertisements, catalogs and brochures to attract new customers.
    • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
    • Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
    • Tracked income and expenses for business using Microsoft Excel.
    Chief House Manager | 08/2012 to CurrentSelf, Schoepper Household - Outlook, MT
    • Maintained order and discipline with creative strategies focused on keeping young children occupied and entertained during important lessons.
    • Delivered effective education based on sound principles and clear objectives.
    • Implemented strategies to incorporate movement and exercise for children's' well-being.
    • Oversaw monthly and yearly budget to effectively purchase needed supplies, resources and memberships for children's educational needs, pet needs, as well as all household supplies and bills.
    • Managed simultaneous needs of four children with organized schedules as well as four dogs.
    • Closely monitored and recorded student progress to create detailed learning plans for struggling students.
    • Helping children build learning and study skills to achieve life-long educational goals.
    Professional Nail Technician | 06/2011 to 08/2012Self, Hair Affaire - Plentywood, MT
    • Trained and mentored junior employees on safety, performance strategies and customer service techniques.
    • Kept detailed inventory lists for nail care supplies, polishes and merchandise.
    • Collaborated with other manicurists to streamline booking, inventory and appointment systems and increase customer satisfaction.
    • Promoted enhanced treatments to repair and improve nail strength.
    • Exceeded customer satisfaction by finding creative solutions to problems.
    • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
    • Demonstrated self-reliance by meeting and exceeding workflow needs.
    • Provided excellent service and attention to customers when face-to-face or through phone conversations.
    • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
    • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
    Direct Support Professional | 06/2010 to 06/2011Glenwood, INC. - Plentywood, MT
    • Enhanced patient wellbeing by supporting participation in recreational activities.
    • Documented current patient information to update supervising Managers, including vital signs, behaviors and eating habits.
    • Fostered independence in disabled individuals while closely monitoring safety at all times.
    • Supervised medication administration, personal hygiene and other activities of daily living.
    • Transported clients to doctor's appointments and other related errands.
    • Maintained clean and well-organized environment to promote client happiness and safety.
    • Monitored and reported clients' progress.
    • Improved patient outlook and daily living through compassionate care.
    • Documented client progress in charts and logbooks.
    • Devised and maintained office systems to efficiently deal with paper flow.
    • Kept detailed records of patient care, progress, medication administration and changes in health or other conditions.
    • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
    • Prepared food and helped patients eat to support healthy nutrition.
    Education and Training
    Academy Of Nail, Skin, & Hair - - Billings, MT | Manicurist03/2010
    Plentywood High School - - Plentywood, MT | High School Diploma05/2006
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    Resume Overview

    Companies Worked For:

    • Self, Country Bliss Boutique
    • Self, Schoepper Household
    • Self, Hair Affaire
    • Glenwood, INC.

    School Attended

    • Academy Of Nail, Skin, & Hair
    • Plentywood High School

    Job Titles Held:

    • Small Business Owner/Operator
    • Chief House Manager
    • Professional Nail Technician
    • Direct Support Professional

    Degrees

    • Academy Of Nail, Skin, & Hair - Billings, MT | Manicurist
      Plentywood High School - Plentywood, MT | High School Diploma

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