small business owner resume example with 9+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in my industry. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

  • New Business Launch
  • Cost Control
  • Performance Monitoring and Evaluation
  • Finance and Accounting Oversight
  • Problem Anticipation and Resolution
  • Business Leadership
  • Planning and Execution
  • Originality and Creativity
  • Records Organization and Management
  • Money Handling
  • Responding to Difficult Customers
  • Efficient and Detail-Oriented
  • Call Documentation
  • Data Entry and Maintenance
  • Understanding Customer Needs
  • Calm and Professional Under Pressure
  • Interpretation and Translation Services
  • Customer Data Confidentiality
  • Building Customer Trust and Loyalty
  • Inbound and Outbound Calling
  • Information Inputting
  • Answering Customer Questions
  • Customer Service and Assistance
  • Directing Calls
  • Online Chat
  • Generating Receipts
  • Verifying Data Accuracy
  • Collecting Information
  • Data Review
  • Efficient Data Entry
  • Data Transcription
  • Maintaining Confidentiality
  • Entry Recording
  • Customer Care
  • Updating Client Data
  • Transcribing Information
  • Research and Interviews
  • Consumer Surveys
  • Grammar Comprehension
  • Product-Specific Writing
  • English Language Structure
  • Social Media Content Writing
  • Adaptability and Flexibility
  • Research Writing
  • Editing and Rewriting
  • Precision and Accuracy
  • Email Communication
  • Customer Satisfaction
  • Proper Punctuation
  • Transcribing Documents
  • Office Cleaning
  • Transcription and Dictation
  • Information Updates
  • Reading Comprehension
Crystal River High School Crystal River, FL Expected in 05/2011 High School Diploma : - GPA :
Work History
Casa Central - Small Business Owner
Chicago, IL, 01/2018 - Current
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Outlined finances, goals and daily operations of company in detailed business plans.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
University Of Utah - Personal Care Aide
South Jordan, UT, 07/2014 - 01/2017
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Documented vitals, behaviors and medications in client medical records.
  • Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.
  • Helped patients care for themselves by teaching proper, safe use of ambulation assistive devices such as canes or walkers.
DCS - Data Entry Typist
City, STATE, 10/2012 - 05/2014
  • Added documents to file records and created new records to support filing needs.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Scanned documents and saved in database to keep records of essential organizational information.
Amys Insurance - Assistant
City, STATE, 09/2011 - 02/2012
  • Communicated with management to explain issues and formulate solutions.
  • Recorded and tracked operational expenses to identify and eliminate wasteful spending.
  • Identified communication channels to set roadmap to distribute information.
  • Sorted, opened and routed mail and deliveries to meet business requirements.
  • Data Entry of insurance forms and client information.
  • Communicated with customers and insurance company personnel.
  • Customer service calls, email, and chat.

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Resume Overview

School Attended

  • Crystal River High School

Job Titles Held:

  • Small Business Owner
  • Personal Care Aide
  • Data Entry Typist
  • Assistant


  • High School Diploma

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