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small business owner resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Experience
Self Employed , 11/2018 to 07/2020
KB’s Cleaning LLC.City, STATE,
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
General Cleaning Department Manager , 01/2016 to 11/2018
Integrity RestorationCity, STATE,
  • Answered medium volume of calls per day to answer customer questions.
  • Recognized by management for providing exceptional customer service.
  • Improved customer satisfaction by finding creative solutions .
  • Created agendas and communication materials for team meetings.
Restoration Crew Manager , 01/2016 to 10/2018
Integrity RestorationCity, STATE,
  • Improved customer satisfaction by finding creative solutions to problems.
  • Collaborated with others to discuss new project opportunities.
  • Recognized by management for providing exceptional customer service.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Increased safety awareness among employees, resulting in zero injuries.
  • Collaborated with other managers to plan and direct organizational tasks.
  • Worked closely with customers to understand needs and resolve diverse issues.
Skills
  • Supervision
  • Administrative support
  • Planning and coordination
  • Inventory management
  • Service-oriented mindset
  • Multitasking and prioritization
  • Front desk receptionists
  • Currency handler
  • Bilingual/Spanish
  • Providing customer support
Education and Training
High School Diploma: , Expected in 11/2019
Saddle Mountain School - Othello, WA
GPA:
Business Certificate Program : , Expected in 04/2018
University of Washington Foster School of Business - Yakima, WA
GPA:

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Resume Overview

School Attended

  • Saddle Mountain School
  • University of Washington Foster School of Business

Job Titles Held:

  • Self Employed
  • General Cleaning Department Manager
  • Restoration Crew Manager

Degrees

  • High School Diploma
  • Business Certificate Program

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