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small business owner resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Hardworking business owner and employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. With high desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. History of commitment and meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Honest and ethical
  • Bilingual (Fluent in Spanish)
  • Customer service
  • People skills
  • Active listening
  • Supervision and training
  • Planning and execution
  • Business development
  • Compassionate client care
  • Client documentation
Experience
08/2021 to Current
Small Business Owner Burgan Real Estate Niles, OH,
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Formed and sustained strategic relationships with clients.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Researched similar businesses to determine competitive advantages.
  • Met with service vendors or product suppliers to facilitate delivery.
05/2021 to 01/2023
Real Estate Agent Goodwill Of The Great Plains Norfolk, NE,
  • Managed real estate transactions from initiation to closing.
  • Showed residential properties and explained features, value and benefits of available homes.
  • Managed sales pipeline by actively following up with prospects and hot leads.
  • Promoted property sales through advertisements, open houses and participation in multiple listing services.
  • Coordinated appointments with prospective buyers to showcase houses and plots.
  • Advised prospective clients on current market activities and optimal buying or selling choices.
  • Generated lists of properties compatible with buyers' needs and financial resources.
  • Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
  • Verified accuracy of documentation and fund disbursements for sales.
  • Called or emailed lapsed clients to inquire about continuing needs.
  • Oversaw and negotiated offers for real estate purchases on clients' behalf.
  • Networked with industry contacts to expand knowledge of real estate markets and best practices.
01/2020 to 01/2022
Direct Support Provider Tutera Senior Living Plainfield, IN,
  • Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
  • Reported changes in client condition to administrators, facilitating nursing intervention.
  • Enhanced patient wellbeing by supporting participation in recreational activities.
  • Tracked and reported clients' progress based on observations and conversations.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Followed care plan and directions to administer medications.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Monitored client's well-being, safety and comfort under physicJessica direction.
  • Documented current patient information to update vital signs, behaviors and eating habits.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Leveraged database management system to track and report service hours, details of activities and progress on goals.
  • Accompanied or transported clients to appointments, errands and social activities.
  • Maintained clean and well-organized environment for client happiness and safety.
01/2019 to 01/2020
Server Chilis Restaurant City, STATE,
  • Provided exceptional service to high volume of daily customers.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education and Training
Expected in to to
: Communication Studies
Utah Valley University - Orem, UT
GPA:
Languages
English:
Native/ Bilingual
Negotiated:
Spanish:
Native/ Bilingual
Negotiated:

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Resume Overview

School Attended

  • Utah Valley University

Job Titles Held:

  • Small Business Owner
  • Real Estate Agent
  • Direct Support Provider
  • Server

Degrees

  • Some College (No Degree)

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