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small business owner resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Seasoned Personal Stylist offering 12 years of experience. Committed to helping clients achieve goals, increase positive self-image and overcome budget obstacles through savvy comparison shopping. Leverages extensive and well-developed professional network to increase client base. Remain current on all new and emerging fashion trends.

Creative Personal Stylist employing 12 years of apparel experience. Adept at re-branding clients' image to support multiple goals, needs, and functions. Visionary professional specializing in women looks and self-esteem.

Talented Personal Stylist with 12 year background in apparel fashion environments. Offering keen eye for detail, spanning complementary color and pattern pairings, flattering style selections, and minimizing or enhancing individual attributes. Driven to exceed client expectations by providing world-class service, personalized consultancy, and customized solutions.

Supervisor with deep experience managing personal service workers. Highly adept at assigning work schedules, following work requirements to ensure quality and timely delivery of service. 7 years of training workers in proper operational procedures and function and explaining company policies for optimal performance. Excellent aptitude for staff collaboration to develop programs of events and schedules of activities. Ideally suited to apply customer feedback to improve service efforts and maintain quality assurance.

Experienced Manager with over 7 years of experience in apparel retail. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Skills
  • Budgeting and Cost Savings
  • Needs Assessments
  • Sales
  • Scheduling
  • Customer Consultations
  • Retail and fashion
  • Creativity and ingenuity
  • Customer Service
  • Cash Management
Work History
05/2014 to Current
Small Business Owner Sandvik Terre Haute, IN,
  • Consulted with clients to determine style preferences and provide appropriate recommendations to ensure desired outcome of new image.
  • Maintained up-to-date knowledge of new fashions by attending and hosting fashion shows, galas, fashion networking events, industry events, and tradeshows. Also monitoring consumer market trends and regularly reading Instyle, Harper Bazaar, Elle, Sheen magazines, etc.
  • I have researched and compared retailers and boutiques related to product offerings, pricing, merchandise quality, and consumer some reviews. I also visit several boutiques in person to see what is apart of their merchandising walls and displays.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Frequently studied Fashion market to keep abreast of new industry trends.
  • Determined best courses of action for my company based on regional market trends and demands.
12/2019 to Current
Professional Tax Preparer M & M Tax Services City, STATE,
  • Prepared tax returns for clients in personal and business according to government regulations and requirements.
  • Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement.
  • Completed and filed returns with tax departments at local, state and federal levels.
  • Maintained high-quality control standards by reviewing internal tax preparation documents for missed tax benefits.
  • Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities.
11/2012 to 09/2014
Customer Service Representative Ganett Publishing City, STATE,
  • Answered constant flow of customer calls with up to 600 calls in queue per minute.
  • Responded to customer requests for products, services and company information.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.
  • Boosted sales revenue by skillfully promoting diverse newspapers and internet options.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Educated customers on promotions to enhance sales.
Education
Expected in to to
Associate of Science: Small Business Operations
Greenville Technical College - Greenville, SC
GPA:
  • Dean's List 2008 and 2009
  • Minored in Applied Science

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Resume Overview

School Attended

  • Greenville Technical College

Job Titles Held:

  • Small Business Owner
  • Professional Tax Preparer
  • Customer Service Representative

Degrees

  • Associate of Science

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