small business owner resume example with 6 years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Results-driven Veteran and Small Business Owner with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Skills
Highly Organized
Clear Verbal and Written Communication
Flexible and Adaptable
Time Management and Prioritization
Agenda Setting and Control
Problem Anticipation and Resolution
Event Planning and Development
Budget Planning and Administration
Client Relations
Creativity and Adaptability
Social Media Marketing
Proficient at Word, Excel, Outlook, and Google Suites
Work History
Banquet Captain, 12/2022 - Current Your Fairy Godmother LLC – , , Salt Lake City, UT
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Oversaw timeliness and quality of food delivery at high-volume events.
Liaised with venue management to monitor logistics and timelines.
Delegated tasks to staff members to maximize production under tight deadlines.
Set up and broke down conference and banquet rooms to meet facility standards and specifications.
Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
Organized banquet storage and surrounding areas to facilitate access to products and materials.
Provided exceptional service to guests by immediately addressing needs and requests.
Accomplished multiple tasks within established timeframes.
Small Business Owner, 06/2018 - Current United States Air Force, USAF – , ,
Promoted business via social media to generate leads and maximize brand identity. As well as creating all advertisement material.
Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Oversaw business budget planning and administration, accounting functions, purchasing and payroll to handle financial needs.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Oversaw long-term planning, staff hiring and training, and procedure development as part of business operations.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Built loyal account base and long-term business relationships with several other local businesses and organizations, including: Hogle Zoo, Festival of Trees, and HideAway Books
Coached and mentored employees through effective recruitment, hiring and goal setting methods.
Planed, coordinated and implemented all event aspects and activities including set up, take down, time management and organization of games, entertainment, meals, staff breaks, and more.
Missile Maintenance Supervisor, 01/2019 - 02/2021 United States Air Force, USAF – , ,
Trained all team members on key roles to maintain flexibility.
Supervised crews of 4 or more individuals in daily inspections, troubleshooting and preventive maintenance on munitions.
Managed team according to company standards and compliance requirements.
Maintained safety by implementing effective procedures regarding hazardous actions, materials and items.
Planned daily activities to accomplish team objectives while adhering to high quality standards.
Maintained inventory systems and munition data systems and documented munition maintenance and services in electronic systems.
Completed inspections and any basic repair need to uphold strict performance standards
Drove and operated heavy and light wheeled trucks and tracked vehicles
Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Received and processed stock into inventory management system
Learned new skills and applied to daily tasks to improve efficiency and productivity
Prepared variety of different written communications, reports and documents.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Proved successful working within tight deadlines and fast-paced atmosphere.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Munitions Shipping and Receiving Technition , 12/2016 - 01/2019 Company Name – , ,
Prepared variety of different written communications, reports and documents.
Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Proved successful working within tight deadlines and fast-paced atmosphere.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Led projects and analyzed data to identify opportunities for improvement.
Collaborated with team members to achieve target results.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Operated company vehicles and heavy equipment with focus on safety and risk management.
Loaded, unloaded and moved material to and from storage and production areas.
Updated daily logs with regular shift activities and incident details.
Recorded information, shortages and discrepancies to keep records current and accurate.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
Education
BBA: Business, Expected in 01/2023 - American Public University System - Charles Town, WV GPA: Status -
Dean's List [Winter, 2021]
Certificate: Strategic Leadership, Expected in 10/2021 - American Public University System - Charles Town, WV GPA: Status -
Certificate: Infant And Toddler Care, Expected in 05/2021 - American Public University System - Charles Town, WV GPA: Status -
Associate of Arts: Early Childhood Care And Education, Expected in 10/2020 - American Public University System - Charles Town, WV, GPA: Status -
Affiliations
Sigma Beta Delta- International Honor Society for Business, Management, and Administration
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