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small business owner resume example with 17+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Reliable and Friendly small business owner adapts at learning and mastering new concepts and skills. Passionate about helping others and achieving group goals.

Team player who is highly energetic, outgoing and detail-oriented. Handles multiple responsibilities simultaneously while providing exceptional customer service.

Skills
  • Highly organized
  • Proven team leader
  • Excellent communication skills
  • Positive and cheerful
  • Active listener
  • Inventory control
  • Daycare management professional
  • Basic clerical knowledge
  • Problem-solver
  • Staff training
  • Punctual
  • Reliable
  • Exceptional organizational skills
  • Creative arts talent
  • Approachable
  • Computer-savvy
  • Fluent in Spanish
  • Patient confidentiality
  • Restorative procedures
  • Taking X-rays
  • Multitasking
  • Exam room setups
  • Treatment room setup
  • Sterilization techniques
  • Dental staff support
  • Disinfecting rooms and equipment
Experience
03/2015 to Current Small Business Owner Avera Health | Spirit Lake, IA,
  • My current weekly hours are 40 hrs a week working from home
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Developed strong customer relationships to encourage repeat business.
  • Set pricing structures according to market analytics and emerging trends.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • I am a one women show
  • I create custom apparel for several of organizations from school districts to sport programs like: tshirt, hoodies, tanks, etc.
  • I also create party decoratons: cake toppers, banners. etc..
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
01/2008 to 10/2018 Daycare Provider Community Healthcare Network | New York, NY,
  • 40+ hours per week
  • Daycare hours Monday-Friday 6am to 5pm
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Sparked creativity and imagination by helping children discover new things each day.
  • Disciplined children and recommended other measures to correct behavior.
  • Built stable, consistent and positive environment for 2 to 8-year old children.
  • Routinely picked children up from school and activities.
  • 10 years childcare experience.
  • 5 years infant care experience.
  • Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Implemented positive discipline; followed policy of warning, timeout, talk and parent check-in.
  • Secured indoor and outdoor premises to protect children.
08/2005 to 10/2007 Dental Assistant Dr. Mark Kizior | City, STATE,
  • Monday-Thursday 8am-5pm 32 hours per week
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Communicated with patients with compassion while keeping medical information private.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed [alloy], [composite] and materials to support dentists during procedures.
  • Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and equipment.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Escorted patients to exam rooms while making friendly conversation to prepare for cleanings and procedures.
  • Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns.
  • Provided a high level of support and assistance to the dentist and staff by passing the tools needed for procedures.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Laid out dental instruments and equipment before procedures.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education and Training
Expected in 2004 to to High School Diploma | Sanger High School, Sanger, CA GPA:
Expected in 2005 to to RDA | Dental Assistant Certification Program Reedley College, Reedley, CA GPA:
Certifications
  • Certified Dental Assistant
  • Certified Coronal Polish
  • Certified Dental Radiography

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Resume Overview

School Attended

  • Sanger High School
  • Reedley College

Job Titles Held:

  • Small Business Owner
  • Daycare Provider
  • Dental Assistant

Degrees

  • High School Diploma
  • RDA

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