LiveCareer-Resume

small business owner resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • New Business Launch
  • Business Management and Development
  • Sales
  • Budgeting
  • Market Research
  • Inventory Control
  • Invoicing
  • Sales Goals
  • Accounting
  • Purchasing
  • Social Media
  • Business Planning
  • Product Sales
  • Market Strategy
Work History
Small Business Owner, 08/2013 to Current
CumminsFort Myers, FL,
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Hand crafted the jewelry and repurposed/upcycled the clothing that I sell on my online shop.
Cashier, 10/2015 to 12/2016
Southern Glazer's Wine And Spirits, LlcCleveland, OH,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Assisted customers with special services, account updates and promotional options.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Counted cash in register drawer at beginning and end of shift.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Assisted customers by answering questions and fulfilling requests.
  • Educated customers on promotions to enhance sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked prices for customers and processed items sold by scanning barcodes.
Server, 11/2014 to 09/2015
CumminsGainesville, GA,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Greeted and maintained relationships with regular customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Cashier, 10/2012 to 12/2013
Jo-Ann Fabric And Craft StoresCity, STATE,
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Assisted customers with special services, account updates and promotional options.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Counted cash in register drawer at beginning and end of shift.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Education
GED: , Expected in to Cypress Falls High School - Houston, TX
GPA:

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Resume Overview

School Attended

  • Cypress Falls High School

Job Titles Held:

  • Small Business Owner
  • Cashier
  • Server
  • Cashier

Degrees

  • GED

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