small business owner resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
Small Business Owner, 04/86 to Current Campbell's Body Shop – City, STATE,
Supervised employees and provided onsite training and continuing education to staff.
Set pricing structures according to market analytics and emerging trends.
Controlled shrinkage and product loss with monitoring and inventory management systems.
Trained employees according to specifics of role and company values.
Monitored financial objectives and prepared budgets according to projections.
Directed and managed employees to consistently meet performance targets.
Designed detailed business plans to outline finances, goals and operations of company.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Communicated with industry partners to build valuable relationships and achieve operational targets.
Calculated inventory levels, priced store products and generated credit memos for returned merchandise.
Trained, managed and motivated employees to promote professional skill development.
Motivated employees to share ideas and feedback.
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Represented integrity and professionalism in business, serving as mentor and role model to staff.
Trained over [Number] employees on business principles, best practices, protocol and system usage.
Directed all day-to-day operations of [Type] facility to provide safe and enjoyable guest experience.
Formed and sustained strategic relationships with clients.
Identified client business and operational needs and introduced services to provide solutions.
Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
Implemented effective customer service surveys to encourage feedback.
Identified and solved complex strategy problems to drive organizational goals.
Devised and implemented strategies to promote organizational growth, penetrate new markets and improve patient care standards and initiatives.
Generated daily operational and sales reports for corrective action or continuous improvement.
Recruited, identified and developed [Type] professionals and implemented training and development programs to successfully exceed retention targets.
Managed daily operations, client relations and IT.
Evaluated development strategy effectiveness and prepared alternative approaches to exceed goals.
Monitored progress by establishing plans, budgets and measuring results.
Limited financial discrepancies, reviewing and approving billing invoices and expense reports.
Managed special projects through effective emergency resolution.
Led team of [Number] in sales and service operations.
Met operational objectives by establishing qualified staff, promoting adherence to [Type] regulations and providing outstanding customer service.
Oversaw [Number] staff by training, mentoring, [Action] and [Action].
Managed budget and payroll operations for [Number]-member organization.
Machine Operator/New Hire Trainer, 03/2000 to 05/2005 Mohawk Industry – City, STATE,
Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
Lubricated parts and performed minor maintenance to improve machine function.
Verified production orders prior to starting set-up.
Operated multiple fabricating machines, cutoff saws, shears and forming or spinning machines.
Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
Monitored and observed production line to watch for pile-ups and jams.
Utilized fastening equipment to fasten, package and stack materials and products.
Assigned tasks to employees and monitored productivity, performance and task completion.
Managed and supervised daily activities of [Number] team members to verify fulfillment of customer orders and adherence to general warehouse operations.
Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
Crill Operater/warp Operator/Team Leader, 04/95 to 05/2000 Milliken & Co – City, STATE,
Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Documented daily production data and submitted accurate time logs to keep management up-to-date.
Lubricated parts and performed minor maintenance to improve machine function.
Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
Verified production orders prior to starting set-up.
Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
Operated multiple fabricating machines, cutoff saws, shears and forming or spinning machines.
Completed written reports of problems and necessary repairs to forward to management and maintenance personnel.
Maintained assigned equipment and performed daily inspections to increase equipment longevity and cut costs.
Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
Monitored and observed production line to watch for pile-ups and jams.
Operated forklift to place finished products on skids and transport to warehouse.
Utilized fastening equipment to fasten, package and stack materials and products.
Troubleshot and repaired machines to increase productivity and decrease spending.
Assigned tasks to employees and monitored productivity, performance and task completion.
Managed and supervised daily activities of [Number] team members to verify fulfillment of customer orders and adherence to general warehouse operations.
Assigned individual work plans and reviewed jobs to accomplish tasks within expected parameters.
Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
Met or exceeded target for on-time customer shipments.
Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
Discovered and fixed root causes of issues negatively impacting production performance.
Boosted productivity and efficiency for staff in solution implementation.
Education and Training
High School Diploma: , Expected in 05/1983 to Abbeville High School - Abbeville, SC GPA:
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