Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Visionary and pacesetter with a proven history of maximizing revenue while maintaining quality of care. A leadership style that encourages a positive environment for employment satisfaction. Committed to empowering and promoting from within. Overseeing a team of skilled clinicians providing five star quality of care. If the opportunity presents, your company will be investing in a reliable, trustworthy, and professional leader who is capable of solving challenging obstacles while remaining calm under pressure.

  • Personal Training Certificate by the NFPT (2007-2010)
  • BLS Certified (current)
  • Licensed PTA, State of Florida and Arizona
  • Rock Steady Boxing certified (non contact boxing regimen for Parkinson's)
  • Certified PT Technician in Arizona (2007)
  • Bilingual (Spanish)
  • Electronic Medical Records (EMR)
  • Director/Entrepreneurship skills
  • Time Management Proficiency
  • Outpatient Therapy experience
  • Home Health and SNF experience
  • Kinesio and Low Dye (arch support) taping
  • Manual Therapy experience
  • Marketing and Sales experience
  • Public speaking and Leadership skills
Expected in 03/2012
Associate of Applied Science: Physical Therapy Assistant
Pima Medical Institute - Tucson, AZ

Clinical Rotations

  • Kindred Hospital (SNF)
  • Tucson Medical Center (neurological inpatient care)
  • Northwest Medical Center (outpatient care)

Expected in 07/2007
Certified Physical Therapy Technician:
Apollo College - Tucson, Arizona

Clinical Rotation

  • Healthsouth

Certified Personal Trainer by the NFPT

Work History
10/2022 to Current
Director of Rehabilitation Medstar Health Phoenix, AZ,
  • Supervised, oriented, trained and counseled department employees to improve job performance and maintain high standards of patient care.
  • Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
  • Developed programs appropriate to needs of residents in facility to achieve highest feasible level of functioning.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
  • Maintained appropriate and adequate staffing and scheduling of residents on caseloads and notified Executive Director of staffing constraints.
12/2020 to Current
Director of Operations/Business Owner Encompass Home Health & Hospice City, STATE,
  • Coached and mentored employees through effective recruitment, hiring and goal setting methods.
  • Oversee business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Use business software packages to maintain files and administrative records.
  • Performed elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Monitored budget and utilized operational resources.
  • Achieved team goals through formalized training plans, coaching and performance management.
  • Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
12/2017 to Current
Physical Therapist Assistant/Clinical Instructor Athlon Physical Therapy City, STATE,
  • Clinical Preceptor
  • Assessed treatment plans and made adjustments as needed for maximum benefits.
  • Provided in-home therapeutic treatments to patients after hospitalization.
  • Scheduled patient appointments in timely manner to ensure quality care.
  • Communicated with physicians to provide updates on patient care.
  • Documented each patient case with updates using home base care.
03/2007 to 12/2017
Rehab Director Assistant/Physical Therapist Assist EL DORADO MEDICAL CENTER (SNF) City, STATE,
  • Outpatient clinic won 2012 National Private Practice of the year award.
  • Create individualized home exercise programs for outpatient therapy clients to improve health and wellness.
  • Educate patients and family members regarding diagnosis, injury prevention and therapeutic treatments.
  • Accurately complete billing and documentation in a timely manner.
  • Assist patients with physical movements to help restore function and lessen pain and disability.
  • Specialized and create non contact boxing regimen for Parkinson's patients.
Nov2008 to 01/2009
Physical Therapy Technician Company Name City, State,
  • Collaborated closely with other healthcare providers.
  • Demonstrated clear written and oral communications skills when working with health care professionals, patients and caregivers.
  • Instructed patients in the safe and effective use of pulleys, weights, inclined surfaces and other equipment.
  • Assisted patients in bed and toilet transfers.

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School Attended

  • Pima Medical Institute
  • Apollo College

Job Titles Held:

  • Director of Rehabilitation
  • Director of Operations/Business Owner
  • Physical Therapist Assistant/Clinical Instructor
  • Rehab Director Assistant/Physical Therapist Assist
  • Physical Therapy Technician


  • Associate of Applied Science
  • Certified Physical Therapy Technician

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