small business owner resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Goal-oriented Small Business Owner with superior understanding of small companies and self-starter markets.

Entrepreneurial Small Business Owner with independent agency business experience. Committed to running smooth and profitable businesses with focus on customer satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Enthusiastic owner operator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of training . Motivated to learn, grow and excel in small business start up and operations.
  • Decision Making
  • Recruitment and Hiring
  • Administrative Management
  • Advertising Campaign Development
Work History
Small Business Owner, 03/2005 - Current
Pacific Dental Services Quincy, MA,
  • Used business software packages to maintain files and administrative records.
  • Interacted well with other owner and customers to build connections and nurture relationships.
  • Worked directly with management,and customer department to brainstorm, discuss strategy and mitigate standard issues.
  • Trained new employees on proper protocols and customer service standards.
Medical Billing / Collect Dept Supervisor , 03/1995 - 01/2003
Air Methods Safford, AZ,

  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid
  • Processed insurance company denials by auditing patient files, researching procedures and diagnostic codes to determine proper reimbursement
  • Utilized active listening, interpersonal and telephone etiquette skills when communicating with others
  • Used customized software-based to assign procedure and diagnostic codes to patient records for billing purposes
  • Implemented new coding procedures that reduced mistakes by 99% and simplified processes
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services
  • Responsible for Primary care Provider enrollment and credentialing
  • Revenue management, optimization reimbursement

Medical Billing and Collections Supervisor, 01/1990 - 01/1995
Altamed Los Angeles, CA,
  • Claims processing, liens worker's Comp court report, denials
  • Assisted in reconciling deposit and patient collections.
  • Generated financial statements and reports detailing accounts receivable status
  • Trained and mentored new team members and managers on accounts payable systems and policies to build cohesive groups and promote operational performance.
  • Corrected, completed and processed claims for multiple payer codes
  • Managed invoicing and payment processing operations
Billing and Collections Specialist, 02/1986 - 12/1989
Central Laurel Medical Clinic City, STATE,
  • Negotiated to collect balance in full.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Processed payments and applied to customer balances.
  • Claims processing HCFA forms on Government Claims as well as Private Insurance, PPos
Medical Front Office Manager , 01/1983 - 01/1986
Company Name City, State,

  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Managed team of employees, overseeing hiring, training, and professional growth of employees
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping
Graduated: Enrolled Valedictorian, Expected in
University of Nueva Caceres - Philippines ,
Status -
: Accounting And Business Management, Expected in
Valley College - North Hollywood, CA,
Status -
Medical Assistant: Medical Assisting, Expected in 04/1983
The Bryman School - CA - Canoga Park,
Status -
  • Awarded Diploma
: Junior Secretary, Expected in 01/1979
College Subic Bay Secretary School - Philippines ,
Status -

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Resume Overview

School Attended

  • University of Nueva Caceres
  • Valley College
  • The Bryman School - CA
  • College Subic Bay Secretary School

Job Titles Held:

  • Small Business Owner
  • Medical Billing / Collect Dept Supervisor
  • Medical Billing and Collections Supervisor
  • Billing and Collections Specialist
  • Medical Front Office Manager


  • Graduated
  • Some College (No Degree)
  • Medical Assistant

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