Diplomatic former business owner seeks an executive position with a top-tier company. Offers a successful 12 year career in profitable small business ownership and management. Exceptional problem solver with strong skill in cost reduction and negotiations.
Oversaw scheduling for the day-to-day activities of 8 transportation employees and 2 office employees. Including but not limited to payroll, invoicing, reports, finances, dispatching.
Contacted customers prior to delivery to confirm and coordinate delivery times. Established transportation cost standards and economical shipping practices.Negotiated contracts with outside providers to minimize costs to the company and customers.
Coordinated and booked all spa service appointments for individual and group clients.Addressed all member concerns with patience.Responded to customer inquiries in a friendly and professional manner.Suggested and sold salon services and retail products to customers.Clearly communicated with each technician regarding any schedule changes.Executed all daily opening and closing procedures.Worked a flexible schedule to accommodate salon needs.
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