LiveCareer-Resume

small business owner resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education and Training
Solano Community College Fairfield, CA Expected in : - GPA :
Experience
Electrosonic, Inc. - Small Business Owner
Myrtle Point, OR, 03/2021 - Current
  • Designed detailed business plans to outline finances, goals, and operations of company.
  • Provided organizational leadership and established business vision to achieve sales, profit, and revenue goals for consignment fashion, perfume, and accessories store.
  • Analyzed regional market trends to distinguish best courses of action for company..
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Set pricing structures according to market analytics and emerging trends.
Comcast - Project Coordinator
Baltimore, MD, 05/2018 - 08/2018
  • Introduced change improvement plans to achieve goals, methodologies and initiatives.
  • Implemented procedural updates to correct deficiencies and improve operations.
  • Liaised with project managers to evaluate project scope and define milestones and deadlines.
  • Prepared presentations for customers and staff members detailing project scope, progress and results.
  • Produced status reports for customers and senior management.
  • Prioritized needs and delegated assignments to handle multiple projects simultaneously.
  • Set project goals and schedule with owners and team members.
  • Assessed, monitored and reported on work progression.
  • Documented labor hours and budget expenses for projects.
  • Diminished project gaps to promote smooth workflow.
  • Updated and distributed weekly project schedules and milestones.
Martinez Ranches - Office Manager
City, STATE, 09/2005 - 02/2018

•. Accounts Payable/ Accounts Receivable

  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Aided senior leadership during executive decision-making process, meeting with clients to research case, collect data, prepare settlement packages and interpret information for daily report generation.
  • Developed and administered department budgets.
  • Managed office inventory and placed new supply orders.
  • Mitigated regulatory risks by guaranteeing program requirements met compliance standards.
  • Culled knowledge of federal and state-level mandates to assess compliance across areas of operation.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Conferred with business leaders to evaluate needs and strategize operational improvements.
  • Directed and oversaw daily activities of office personnel.
  • Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
  • Improved office organization by developing filing system and customer database protocols.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Discussed performance-based objectives with department managers to determine contributory value of office programs.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Managed office budget to handle all needs, including inventory, postage and vendor services.
  • Managed work requests, new orders, and pricing changes while coordinating logistics to verify delivery dates.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Drafted manuals and resources for identifying access to services.
  • Cultivated community relations and worked with teams to optimize programs.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Prepared reports by compiling summaries of earnings, taxes, deductions, leave, disability and nontaxable wages.
  • Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
  • Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
  • Compiled financial, accounting and auditing reports and tables for cash receipts, expenditures, accounts payable, receivables and profits and losses.
  • Determined proper handling of financial transactions and approved transactions within designated limits.
  • Prepared purchase orders and expense reports.
  • Prepared and filed sales and use tax returns, telecommunications tax returns and other miscellaneous filings.
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
  • Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
  • Responded to employee inquiries regarding payroll and timekeeping.
  • Produced and filed payroll reports every [Timeframe].
  • Worked with HR staff to accurately track and update paid time off.
  • Calculated and applied wage garnishments.
  • Supervised proper processing of garnishments, including child support and wage assignments.
  • Onboarded new employees in time reporting and payroll systems.
  • Maintained annual and monthly budgets.
  • Corrected payroll transactions by voiding checks and issuing stop payment orders.
  • Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
  • Monitored daily banking transactions.
  • Reduced financial discrepancies by accurately processing invoices and journal entries.
  • Prepared and updated vendor files, including tax and insurance information.
  • Managed over [Number] accounts worth over $[Amount] with accuracy in [Software].
  • Liaised with vendors and customers to confirm information and address client issues.
  • Maintained current understanding of state and federal accounting procedures to prevent any legal or compliance issues.
  • Worked closely with department personnel to produce accurate and timely bills.
  • Performed day-to-day financial transactions, including verifying, classifying, computing, posting and recording accounts payable data and reconciled daily totals to confirm proper accounting.
  • Analyzed loss reports and reviewed with senior management to measure overall portfolio performance.
  • Performed various accounts receivable functions, including cash receipts posting, updating cash flow reports and researching chargebacks and write-offs.
  • Interfaced with customers to bring accounts current with suitable repayment plans.

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Resume Overview

School Attended

  • Solano Community College

Job Titles Held:

  • Small Business Owner
  • Project Coordinator
  • Office Manager

Degrees

  • Some College (No Degree)

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