Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Experienced customer service with over 7 years of experience in hospitality industry. Excellent reputation for resolving problems and improving customer satisfaction.
Skills
Department Oversight
Cost Control
Management Training
Financial Statement Review
Originality and Creativity
POS Inventory System Operation
Cash Control
Information Security
Office Systems Management
Financial Transactions
Environmental Impact Management
Strategic Vision
Inventory Tracking and Management
Work History
04/2015 to Current
Small Business Co-OwnerCargo Largo – Kansas City, MO,
Promoted business via social media to generate leads and maximize brand identity.
Devised processes to boost long-term business success and increase profit levels.
Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Maintained up-to-date administrative records to monitor operational conditions.
Determined best courses of action for company based on regional market trends and demands.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Provided exceptional customer service to customers, increasing customer loyalty.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
Teamed with create organization's mission and vision statements.
Managed, trained and motivate to continuously improve knowledge and abilities in hospitality field.
06/2011 to 11/2014
Cashier Team LeadBobby Rahal Automotive Group - Pittsburgh – Mcmurray, PA,
Quickly and accurately counted drawers at start and end of each shift.
Operated POS cash register and equipment to collect payments.
Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
Trained team members on cash register operation and cash handling.
Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
Received and processed customer payments.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
Processed checks, cash and credit purchases or refunds.
Displayed new stock and rotated existing products.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Developed standard operating procedures.
Evaluated professionalism of checkouts and kep team members on top of cleaning tasks.
01/2009 to 02/2011
Small Business OwnerElliot Dry Cleaner – City, STATE,
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