sls supervisor resume example with 10 years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Professional Summary
Dedicated and passionate Supported Living Services Supervisor with 10+ years of experience delivering high-quality care and case-management services to diverse consumer groups diagnosed with developmental disabilities. Instrumental in collaborating with cross-functional teams to meet the needs of consumers and start their way to a renewed and transformed life.
Education
Bachelor of Science: Criminal Justice Administration/Management , Expected in 09/2013 - University of Phoenix - Sacramento, CA, GPA: Status -
Board of Behavioral Sciences: Mgmt. of Assaultive Behaviors & Crisis Negotiation, Expected in 01/2013 - MABPRO - Fairfield, CA, GPA: Status -
Community Law Enforcement Academy: , Expected in 03/2013 - Vacaville Police Department - Vacaville, CA, GPA: Status -
Board of State And Community: Probation Officer Core, Expected in 06/2014 - Sacramento Public Safety Academy - Sacramento, CA, GPA: Status -
Board of State And Community: PC832 Arrest, Search & Seizure, Expected in 06/2014 - Sacramento Public Safety Academy - Sacramento, CA, GPA: Status -
Skills
Self-Starter with ability to work with others at all levels in a team environment to ensure client needs are being met
Strong case management in serving dual diagnosed clients
Knowledge of client rights/advocacy
Health & Safety considerations
Implement ISP objectives
Strong crisis negotiation skills
Exceptional problem solver
Proven leadership qualities including ability to train, motivate, manage, and supervise staff of professionals
Ability to coordinate, analyze, observe, make decisions, and meet deadlines in detail-oriented manner
Commitment to privacy, well-being and quality care
Case management proficiency
Knowledge of community services
Knowledge of housing market and transportation
Work History
SLS Supervisor, 01/2015 - Current Res-Care, Inc. – Federal Way, WA,
Detailed knowledge and understanding of operations of associated regulatory bodies: Regional Center System, Department of Developmental Services, Title 17 Regulations of the Health and Safety Code.
Conduct intake assessment interviews for on-coming consumers.
Attend and participate in Individual Program Plan and interim meetings. Assist and participate in Circle of Support and implementation of Person-Centered Planning Process.
In conjunction with consumer, assure implementation, documentation and follow through on all aspects of the IPP (Individual Program Plan) for people served.
Assume primary case coordinating responsibilities for all consumers that are assigned, including but not limited to advocacy, counseling, crisis intervention, and discharge planning.
Promote and teach self-advocacy, personal, domestic, medical, financial, social/recreational, communication, and behavior management skills to adult individuals with developmental disabilities who may have significant medical and/or behavioral issues.
Responsible for maintaining a professional relationship with consumers, family members, doctors (medical, specialist, clinics) and appropriate others.
Assure that individuals served are provided with assistance in all aspects of their daily living and that they receive supports in all areas needed to live a full active life of their choice.
Provide immediate on-site response in emergencies. Offer compassionate and attentive guidance to consumers during moments of crisis and trauma.
Assures adequate staffing through scheduling, recruitment, hiring, training and orientation of direct service. Provides all aspects of supervision, of assigned staff in households of consumers.
Keep well-informed curriculum and provide mandatory and complimentary training to all staff to assure staff are knowledgeable in supported living principles and individual behavior strategies and other related curriculum as needed.
Assure IHSS is maximized and managed for each individual served.
Assist consumers find permanent or temporary housing.
Assure Section 8 and all other social assistance is applied for and maintained.
Identify, negotiate, and recruit landlords, real estate agents, and brokers to provide suitable and affordable housing to meet consumer's needs.
Complete ongoing paperwork that includes client case notes, progress reports, client assessments, supervisor documentation, Special Incident Reports, financial and medical logs, Adult Protective Services reports, and much more.
Assure Annual, Semi-annual and Quarterly ISP's (Individual Support Plans) are submitted to Regional Center for all consumers on my caseload.
Submission of Special Incident Reports in a timely fashion.
Maintain all assigned client case records.
Assure ISP's (Individual Support Plans), behavior and health plans are in place and current for all individuals served and that accurate data is kept which addresses those plans.
Behavior Support Professional, 04/2014 - 04/2015 No Barriers – City, STATE,
Assist in developing treatment plans and behavior goals for clients. Work with Program Coordinator and clients Care Provider in developing appropriate and consistent interventions and reinforcers.
Teach clients appropriate life and social skills using role modeling and behavior shaping techniques such as positive reinforcement, redirections, planned ignoring, contracts, etc.
Help clients develop a program that included regularly scheduled work training, socialization with peers, exercise, and leisure activities.
Help clients obtain volunteer or paid job positions.
Achieved and implementing a more fulfilled and active life to over 20 different consumers in one years time.
Help clients find out about community resources for the developmentally disabled and become involved in adult eduction, recreation programs, and other activities.
Keeping Program Coordinator informed on clients progress, behaviors, and any other related issues.
Assist Program Coordinator to develop behavior and activity plans.
Direct Support Professional/Live-In House Manager, 09/2011 - 04/2015 New Beginnings SLS, LLC – City, STATE,
Provide direct care support and supervision to clients who may have complex service needs.
Support clients with Service Plan which may include: shopping, budgeting, safety awareness, community access, positive relationship building, physical fitness, positive recreation, conflict resolution, anger management, coping skills, resisting peer pressure and maintaining a clean and healthy home environment.
Address basic care needs of clients including but not limited to the following: medical, nutritional, hygienic, activities of daily living (ADL’s), social, recreational, personal management, transportation, meal preparations.
Basic household needs including but not limited to the following: custodial, maintenance, schedules and routines, record keeping, documentation, etc.
Perform adaptive skills training with clients which include but are not limited to the following: cooking, laundry, telephone, community awareness and access, relationships, budgeting, etc.
Participate in the design and implementation of each client’s programs, collection and analysis of ongoing data, and other assigned documentation pertaining to each clients program.
Provide supervision and redirection to prevent the manifestation of maladaptive behaviors that may lead to recidivism.
Responsibility for the health and safety of assigned client.
Promote community engagement and client rights.
Recognize unusual or threatening conditions related to persons with disabilities and resolve issues if necessary.
Attend required company trainings and staff meetings.
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