Slot Attendant Resume Example Landry's

SLOT ATTENDANT

Professional Summary

My name is Stephanie I graduate from Vicksburg High Schooling's 1999. I started at the casino in 2005 and been there every since. I love people I want to be a supervisor or manager . I love helping people.

Skills

Repairing machines
Troubleshooting systems
Issuing change
Currency exchange
Supervision

Accurate money handling
Dispensing jackpots
Slot machine operations
Team management

Work History

Slot Attendant10/2015 to Current
Landry's – Spokane , WA

Connected with guests on personal level to build loyalty.
Repaired problems and maintained machines in good working order.
Set up new loyalty memberships and updated existing accounts.
Troubleshot machine malfunctions and diagnosed root causes.
Dispensed machine payouts and provided change for players.
Responded to patron questions about functions of slot machines and explained how to use devices.
Identified issues with malfunctioning slot machines and reported devices to maintenance department for service.
Patrolled slot machine areas to identify patrons not complying with gaming rules and resolve concerns through prompt correction or removal.
Contacted security department to discuss potential or confirmed illegal activities and cheating.
Handled currency conversions into correct combinations of bills and coins to serve casino patron needs.
Listened effectively and used issue resolution skills to efficiently handle all guest complaints and promote brand loyalty.
Advised security guards to accompany patrons with large slot payouts to roomsor vehicles.
Transported Product or Service to customer locations Timeframe.
Handled Number calls per Timeframe to address customer inquiries and concerns.
Maintained excellent attendance record, consistently arriving to work on time.
Resolved Type problems, improved operations and provided exceptional client support.

Cocktail Waitress05/2011 to Current
Jason's Deli – Allen , TX

Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Checked identification to enforce age regulations for alcoholic beverages.
Built solid rapport with many frequent patrons to cultivate guest loyalty.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings, increasing daily beverage sales by Amount%.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Maximized sales of specials and Type drinks by thoroughly promoting to customers and maintaining great salesmanship.
Assisted with bartending duties during high-volume shifts.
Collected dirty flatware and glassware to deliver to sanitizing station.
Communicated with guests to record orders and assess needs.
Maintained clean and organized bar area, including bar tables and chairs.
Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Served alcoholic and non-alcoholic beverages in bar environment.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Collected orders and relayed them to bartenders quickly and accurately.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Implemented new drink policies, reducing over-pouring by Number%.

Cook03/2005 to Current
Lady Luck Casino – City , STATE

Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Ordered and received products and supplies to stock kitchen areas.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Verified proper portion sizes and consistently attained high food quality standards.
Planned promotional menu additions based on seasonal pricing and product availability.
Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
Assisted chef with planning easy but elegant appetizers to spark customer interest.
Assisted customers in placing special orders for large-scale events such as weddings and birthday parties.
Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries.
Recommended menu items for new dish development, holidays, special events and promotions.
Communicated closely with Job titles to fully understand special orders for customers, including those with food allergies and gluten intolerance.
Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering.
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.

Education

Diploma: Basic Skills05/1999Vicksburg High School- City, State

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Slot Attendant Resume Example

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