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Slot Attendant Resume Example

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SLOT ATTENDANT
Professional Summary

Diligent LVN offering 3+ years of experience providing attentive care in Healthcare settings. Successful in anticipating and meeting needs of patients, colleagues and supervisors alike. Passionate about providing culturally-competent assistance to every patient. Excellent problem-solving, charting and quality assurance skills.

Skills
  • Multilingual: Speak, Read, and Write: English, Fijian, and Hindi: Read and write : Arabic
  • Knowledgeable about HIPAA / patient privacy protocol
  • Skilled in creating nursing interventions using NANDA nursing diagnosis
  • Extremely reliable and dependable
  • Strong patient evaluation skills
  • Professional, composed demeanor
  • Body mechanics and mobility assistance
  • Culturally sensitive
  • Licenses / Certifications
  • Licensed Vocational Nurse, #290465
  • Residential Care for the Elderly Administration Certification #6053769740
  • CPR / BLS certified through AHA
  • Nurse Assistant Certification IV and Blood Withdrawal Certification
  • Outstanding Attendance award LVN
  • Completion of Institute for Healthcare Improvement training encompassing improvement centered care, triple aim for populations, and quality, cost and value
Work History
01/2015 - CurrentSlot Attendant | Arrowhead Credit Union - San Bernadino, CA
  • Set up new loyalty memberships and updated existing accounts.
  • Repaired problems and maintained machines in good working order.
  • Dispensed machine payouts and provided change for players.
  • Troubleshot machine malfunctions and diagnosed root causes.
  • Connected with guests on personal level to build loyalty.
  • Patrolled slot machine areas to identify patrons not complying with gaming rules and resolve concerns through prompt correction or removal.
  • Responded to patron questions about functions of slot machines and explained how to use devices.
  • Identified issues with malfunctioning slot machines and reported devices to maintenance department for service.
  • Listened effectively and used issue resolution skills to efficiently handle all guest complaints and promote brand loyalty.
  • Advised security guards to accompany patrons with large slot payouts to rooms or vehicles.
  • Handled currency conversions into correct combinations of bills and coins to serve casino patron needs.
  • Contacted security department to discuss potential or confirmed illegal activities and cheating.
09/2018 - 03/2019Home Health LVN | Arrowhead Credit Union - San Bernadino, CA
  • Provided complete care to home health patients, including physical assessments, medication and chronic disease management.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Reviewed patient history to verify conditions and current medications.
  • Helped patients complete day-to-day tasks, including bathing, dressing and eating.
  • Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
  • Measured and recorded patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
  • Documented patient vitals, behaviors and conditions and communicated concerns to family members.
04/2016 - 04/2018LVN | Arrowhead Credit Union - SanBernadino, CA
  • Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
  • Delivered oral medications, intramuscular injections and IV fluids to mitigate or resolve patient symptoms.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
  • Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
  • Helped patients complete day-to-day tasks, including bathing, dressing and eating.
  • Supported diagnoses by taking blood, urine or sputum samples from patients for laboratory testing.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
  • Gathered patient data, cleaned wounds and changed catheters as part of comprehensive support.
  • Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
  • Reviewed patient history to verify conditions and current medications.
  • Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
  • Report abnormal labs, change in condition for MD.
  • Make schedules for the nurses.
  • Manage and order supplies
02/2012 - 01/2015Cart Server / Cashier | San Manuel Indian Bingo and Casino - Highland, CA
  • Provide customers with requested beverages and maintain high service standards Provide information, directions and menu explanations to customers Process cash transactions accurately and promote ethical work environment Ensure customer satisfaction and maintain cleanliness of designated areas.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Maintained clean and organized bar area, including bar tables and chairs.
  • Served alcoholic and non-alcoholic beverages in bar environment.
  • Maintained high levels of bar safety by closely monitoring guests' conditions and discontinuing service or asking patrons to leave.
Education
San Bernardino Adult School, San Bernardino, CALicensed Vocational Nursing Program graduate, Clinical Experience completed at Loma Linda Veteran's Administration Hospital, Arrowhead Regional Medical Center and Totally Kids Specialty Healthcare: Dialysis, Medical/Surgical, Dermatology, Emergency, Inpatient Psychiatric, GI Recovery, Rehabilitation, Community Living Center, Cardiac Cath Lab, GI Lab, Operating Rooms, Oncology, MRI/CT, PT, Neonate Nursery, Labor and Delivery/Postpartum, and Pediatrics. Outstanding Attendance Award 100% score in clinical experience Completion of Institutional Healthcare Training; improvement-centered care, triple aim for populations and quality, cost and value Certified Nursing Assistant Program graduate
2013
2009San Bernardino Adult School, San Bernardino, CAHigh School Diploma: Suva, Nadroga, Fiji Islands
Expected in 05/2020Chaffey College, Rancho Cucamonga, CAAssociate Degree in Nursing: NURSING
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Resume Overview

Companies Worked For:

  • Arrowhead Credit Union
  • San Manuel Indian Bingo and Casino

School Attended

  • San Bernardino Adult School
  • Chaffey College

Job Titles Held:

  • Slot Attendant
  • Home Health LVN
  • LVN
  • Cart Server / Cashier

Degrees

  • High School Diploma :
    Associate Degree in Nursing : NURSING

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