Livecareer-Resume
Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I can offer great team work and communication. I have the ability to work well with others. I have great guest service skills.

Versatile Slot Attendant with demonstrated abilities in maintaining machines, managing money and updating accounts. Well-organized and forward-thinking with a positive and upbeat approach to serving guests. Prepared to offer [Number]+ years of related experience and take on a dynamic new role with room for advancement.

Hardworking customer service professional proficient in diagnosing technical issues and repairing slot machines. Skilled relationship-builder with good verbal and written communication strengths. Well-versed in related industry compliance requirements.

Personable [Job Title] pursuing challenging new role to apply [Number] years of casino operations expertise. Well-versed in troubleshooting slot machines and performing basic maintenance. Accurate and efficient with proficiency in currency trade transactions and customer service.

[Area of study] student pursuing [Degree] seeks internship opportunity to gain hands-on experience. Outgoing and friendly with strong motivation for success.

Skills
  • Updating player accounts
  • Data entry
  • Maintaining machines
  • Serving customer needs
  • Dispensing payouts
  • Accurate cash handling
  • Slot machine troubleshooting
  • Equipment maintenance
  • Casino security support
  • People skills
  • Team building
  • Basic math
Experience
08/2018 to 12/2021
Slot Attendant Penn National Gaming Toledo, OH,
  • Dispensed funds for machine jackpots and change for player needs.
  • Completed speedy and accurate repairs to maintain machines.
  • Enhanced customer loyalty by learning names and preferences.
  • Promoted loyalty club membership, set up accounts and entered customer information.
  • Assisted customers and personnel with slot machine issues and questions.
  • Promoted positive public image by delivering friendly service to players and employees.
  • Maintained clean, safe and hazard-free environment for staff and guests.
  • Rebuilt, overhauled, adjusted and calibrated slot machines and gaming equipment.
  • Created and maintained records detailing monetary transactions, resolved discrepancies and verified funds accuracy with accounting staff.
  • Identified and attended to potential malfunctions to optimize operations and potential revenue.
  • Checked identifications to verify patrons' ages.
  • Handled slot machine payouts and guest prize redemption to meet diverse guest needs.
  • Conducted troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Troubleshot and repaired improperly functioning slot machines to maintain proper working order.
05/2016 to 08/2018
Security Officer Iowas Of Oklahoma Perkins, OK,
  • Guarded restricted areas to prevent unauthorized entry.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Responded to alarms and disturbances to maintain safety.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Circulated among patrons and customers to keep abreast of emergent security situations.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Worked with local and federal law enforcement agents to apprehend suspicious individuals.
  • Provided security presence for large events with more than [Number] attendees.
04/2010 to 04/2015
Slot Attendant Penn National Gaming Jackpot, NV,
  • Dispensed funds for machine jackpots and change for player needs.
  • Completed speedy and accurate repairs to maintain machines.
  • Enhanced customer loyalty by learning names and preferences.
  • Conducted troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Promoted loyalty club membership, set up accounts and entered customer information.
  • Assisted customers and personnel with slot machine issues and questions.
  • Troubleshot and repaired improperly functioning slot machines to maintain proper working order.
  • Promoted positive public image by delivering friendly service to players and employees.
  • Maintained clean, safe and hazard-free environment for staff and guests.
  • Identified and attended to potential malfunctions to optimize operations and potential revenue.
  • Created and maintained records detailing monetary transactions, resolved discrepancies and verified funds accuracy with accounting staff.
  • Checked identifications to verify patrons' ages.
  • Handled slot machine payouts and guest prize redemption to meet diverse guest needs.
11/2009 to 09/2010
Security Officer Iowas Of Oklahoma Chandler, OK,
  • Guarded restricted areas to prevent unauthorized entry.
  • Patrolled and secured industrial and commercial premises to prevent intrusion.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Responded to alarms and disturbances to maintain safety.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.
  • Monitored premises and recorded activity in daily officer reports.
  • Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.
  • Triaged problems quickly and provided precise and clear information while working under minimum supervision.
  • Circulated among patrons and customers to keep abreast of emergent security situations.
  • Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.
  • Provided security presence for large events with more than [Number] attendees.
  • Investigated suspected incidents of fraud, employee theft and embezzlement and reported findings to law enforcement.
Education and Training
Expected in 06/1999
High School Diploma:
Vicksburg High School - Vicksburg, MS
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

82Good

resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • Vicksburg High School

Job Titles Held:

  • Slot Attendant
  • Security Officer
  • Slot Attendant
  • Security Officer

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: