LiveCareer-Resume

slot attendant resume example with 19+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Experienced with highlighting casino services and promoting customer loyalty by providing top-notch service in all areas. Handles money and updates guest accounts with speed and accuracy.

Versatile Slot Attendant with demonstrated abilities in maintaining machines, managing money and updating accounts. Well-organized and forward-thinking with a positive and upbeat approach to serving guests. Prepared to offer [Number]+ years of related experience and take on a dynamic new role with room for advancement.

Hardworking customer service professional proficient in diagnosing technical issues and repairing slot machines. Skilled relationship-builder with good verbal and written communication strengths. Well-versed in related industry compliance requirements.

Analytical Slot Technician offering strong troubleshooting and problem-solving skills to maintain optimal operations. Helpful to employees and guests to promote positive image and exceptional experience. Excellent communication skills with peers, managers, customers and in written documentation.

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Flexible hard worker ready to learn and contribute to team success.

Skills
  • Record keeping skills
  • Performing diagnostics
  • Maintaining machines
  • Programming machines
  • Installing/converting software
  • As400/iSeries
  • SDS database
  • Assigning reports
  • Data entry
  • Record keeping
  • Clerical
  • Multitasking
  • Basic math
  • Communication
  • Flexible
  • Project planning
  • Leadership
  • PPE use
  • Data management
  • Teambuilding
  • Planning
  • Serving customer needs
  • Dispensing payouts
  • Providing change
Education and Training
N.W.T.C Green Bay, WI Expected in 08/2009 GED : - GPA :
Experience
Gulfstream Park Racing Association Inc - Slot Attendant
Boynton Beach, FL, 08/2001 - 05/2009
  • Dispensed funds for machine jackpots and change for player needs.
  • Conducted troubleshooting and diagnostic procedures and report to Slot Technicians.
  • Assisted customers and personnel with slot machine issues and questions.
  • Promoted positive public image by delivering friendly service to players and employees.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Provided excellent service and attention to customers when face-to-face.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
Affinity Gaming - Slot Technician
Lagrange, MO, 05/2009 - 05/2015
  • Assisted customers and personnel with slot machine issues and questions.
  • Troubleshot and repaired improperly functioning slot machines to maintain proper working order.
  • Promoted positive public image by delivering friendly service to players and employees.
  • Maintained clean, safe and hazard-free environment for staff and guests.
  • Identified and attended to potential malfunctions to optimize operations and potential revenue.
  • Rebuilt, overhauled, adjusted and calibrated slot machines and gaming equipment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
  • Recognized by management for providing exceptional customer service.
Affinity Gaming - Slot Internal Service
Saint Joseph, MO, 05/2015 - 03/2020
  • Assigned procedure infractions to accurate departmental supervisors to be reviewed with employee and document in employee files.
  • Completed monthly three percentage variance reports on all Slot Machines identified in three percent range.
  • Prioritized and organized tasks to efficiently accomplish report goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Create and review departmental training program material.
  • Facilitate testing and training for departmental employees.
Oneida Nation - Slot Technician
City, STATE, 03/2020 - Current
  • Assisted customers and personnel with slot machine issues and questions.
  • Troubleshot and repaired improperly functioning slot machines to maintain proper working order.
  • Promoted positive public image by delivering friendly service to players and employees.
  • Maintained clean, safe and hazard-free environment for staff and guests.
  • Identified and attended to potential malfunctions to optimize operations and potential revenue.
  • Rebuilt, overhauled, adjusted and calibrated slot machines and gaming equipment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • N.W.T.C

Job Titles Held:

  • Slot Attendant
  • Slot Technician
  • Slot Internal Service
  • Slot Technician

Degrees

  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: