Skycap Supervisor Resume Example
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SKYCAP SUPERVISOR
Summary
Enthusiastic ProcessandManufacturing Technician with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenges with a successful team. Experienced in both the Pharmaceutical Manufacturing and Airline Industries.
Skills
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Experience
The Kemtah GroupGreensburg , PASkycap Supervisor04/2011 to Current
- Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions with Staffing.
- Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential staff records and reports.
- Met with each Employee to establish realistic monthly performance goals.
- Created weekly schedules for skycaps to keep every shift well-staffed during holidays and busy periods.
- Enhanced data collection accuracy by preparing, authoring and updating communications and policy memorandums.
- Addressed internal and customer-related issues each day and affected strategic resolutions.
- Reviewed employee performance every day and delivered constructive feedback to improve weaknesses.
- Facilitated on-site staff training and developed processes and procedures to increase accuracy.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Managed day-to-day operations, including supervision and assignment delegation for 20-member team.
- Able to lift up to 50 pounds frequently, Curbside passenger assistance with luggage and Wheelchair passenger assistance
Thermo Fisher ScientificMillersburg , PAManufacturing Process Technician06/2014 to 07/2015
- Executes process steps in accordance to defined SOPs and BPRs.
- Handled Biologically and Chemically hazardous goods.
- Trained in Downstream Production Manufacturing.
- Assembly, set-up, and disassembly of production equipment.
- Troubleshooted problems with equipment, devices or products.
- Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
- Interfacing with process automation systems and electronic business systems (e.g., PLCs such as Delta V, LIMS, SAP)
- Supported Qualification and Validation activities.
- Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems.
- Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance in a cGMP manner.
- Provided production, progress, or changeover reports to shift supervisors and set up and verified the functionality of safety equipment.
- Earned reputation for good attendance and hard work.
- Supported team efforts in the effective and timely completion of root cause investigations and CAPA.
EISAI INC.City , STATEManufacturing Technician II04/2007 to 04/2011
- Authored and managed investigations to meet timing commitments with well-investigated and well documented deviation reports and conducted internal audits and presentations with a proven Record of Continuous Improvement.
- As part of deviation management role, presented and defended investigations during regulatory inspections as required i.e. (FDA Audit).
- Ability to read and interpret manufacturing procedures, schematics and verbal instructions.
- Performed established product testing, mixing, and analysis procedures and accurately complete daily documentation pertaining to these procedures including math calculations required for batch processing; such as determining loss amounts, process yields, accountability, and verify inventory reconciliations.
- Participated in Cross-Functional Work teams i.e. (Chosen as member of the Emergency Response team for the entire site responsible for communication with the emergency officials and I was also a Hazmat Team member that assisted with hazardous waste cleanup and management.)
- Reviewed operations and conferred with technical or administrative staff to resolve production and processing problems and train new talent.
- Disassembling, assemble, clean, operate and troubleshoot various types of industrial equipment i.e.( Thomas Engineering Coaters, Kikusui Tablet Press, PLC's, HMI panels)
- Participated in Placebo, Optimization and Validation of new product initiatives (NPI)
Education and Training
Bachelor of Science:Industrial Technology12/2004East Carolina University, City, State
- Concentration: Manufacturing
- Minor: Electricity
Accomplishments
- Assisted in developing methods and procedures to control the manufacturing process in coating and compression oral solid dose manufacturing.
- Maintained an outstanding safety record with zero incidents in 4 years.
- Maintained outstanding documentation with over 30 months without a documentation error and zero deviations in 4 years consistently recognized for Valued Contributions.
- Improved Ethanol Usage Safety practices reducing company liability tremendously.
- Reduced safety incidents by upgrading grounding and bonding practices of flammable liquids and minimizing static elctricity.
- Facilitated ideas to the Employee Development Team to provide employee test training to increase skills of fellow employees.
- Assisted in the validation of neww equipment and products.
Additional Professional Coursework
Durham Technical Community College
- Problem Solving And Root Cause Analysis: April 1 2010
- Beginning Word 2003: May 5 2009
- GMP Conducting Investigations: April 1 2009
- Effective Presentation Skills: July 9 2008
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Resume Overview
School Attended
- East Carolina University
Job Titles Held:
- Skycap Supervisor
- Manufacturing Process Technician
- Manufacturing Technician II
Degrees
- Bachelor of Science : Industrial Technology 12/2004
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