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Skittles Process/Coating Team Member Resume Example

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SKITTLES PROCESS/COATING TEAM MEMBER
Professional Summary

Experienced and reliable Process/Coating operator with vast knowledge working in both areas of the Skittles Value Stream with an endless amount of informed resources available if needed. Bringing forth a positive attitude and willingness to learn as well as a career history full of satisfied customers and well-pleased supervisors. Proficient in Microsoft Excel, Word, and Power Point applications. Self-motivated associate with valuable experience and a passion for training and helping others become successful in their roles. Results oriented with a proven track record of working collaboratively with team members to achieve goals. Committed to the safety and successful training that new associates receive when on-boarding to the company.

Motivated Team Member eager to contribute to business success. Experienced in providing high quality training. Focused on customer satisfaction and team productivity.

Enthusiastic team member eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the Process and Coating and training in both areas. Motivated to learn, grow and excel in the role.

Work History
Skittles Process/Coating Team MemberMars Wrigley Confectionery - Waco, TX09/2018 - Current
  • As a member of Skittles Orange Team, my job duties consists of being the Point of Contact (POC) for my Team Lead and the rest of my team members. I have been POC for 2 years as well as the Safety Coordinator. My work area currently is in the process area where my duties are to make toffee with certain ingredients, at a specific moisture and temperature and turn that toffee into Skittles. As POC, I have stepped in to handle the Team Leads duties which includes maintaining the line, creating Primps, completing Shift Notes, and handling escalations. My experience also reaches the coating area where I started my POC duties as well as becoming a Certified Trainer within my first year of working with the company. My daily duties when working in coating are to load pans with uncoated Skittles and take them through the process of being coated, colored, and polished before sending them to the packaging area. My duties as Safety Coordinator are to enter data into the safety matrix shared with all coordinators from every team. The data entered keeps up with your team members progress on completing their Safety Training, Quality Training, Skills Cards, and Cares for each Period. I have also been named Safety Coordinator of the quarter two times since becoming the Safety Coordinator for the Orange Team.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
  • Trained new team members on protocols and procedures of each station to maximize contributions.
Shipping AssociateUPS - Waco, TX02/2018 - 09/2018
  • Pulled packages from the assembly line according to name and labels and loading them inside the trucks to be delivered each day.
  • Increased inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Customer Service RepresentativeDell Computer Corporation - Waco, TX02/2014 - 12/2015
  • Call potential and existing customers and give them rates for our Dell services and computers that were on sales promotions or had upgrades available to customers. Look to create options that will be beneficial to existing customers or gain a potential customer by making a sale.
  • Regularly exceeded daily sales and product add-on quotas.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service RepresentativeWest Telecom - Waco, TX08/2010 - 01/2013
  • Call potential customers and give them rates for our AT&T services that would be beneficial to them. Try to established a good rapport with them and gain a potential customer and make a sale. After my first year I became an on the floor trainer and was assigned 3 new associates from every new training class. My job was to get new associates accustomed to working on the floor and to train them on the workflow and different ways to navigate through the call script, rebuttal modes, and closing the sale pages.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Cultivated customer loyalty, promoted repeat customers and improved sales.
Forklift OperatorColorite Plastics - Waco, TX02/2006 - 04/2010
  • Transporting of bad plastic material, full goods and/or finished goods to designated area. Duties also include the loading and unloading of designated trailers and/or route trucks. Follow established procedures and guidelines to handle, record and dispatch goods in the warehouse. Receive incoming goods, check for damage or discrepancies between goods and invoices, and pack outgoing goods according to written or verbal requests.
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Prevented waste when transferring materials between transport containers and processing equipment.
Production AssociateAafes - Waco, TX09/2004 - 11/2005
  • Worked with a team to make sure every item that was set to be shipped out is placed on the line for shipping. Box certain items that may have not been previously boxed and put them on the production line. Go and gather items that are on the list and get the correct number that is to be placed on the shipping line. Everything must be done in a timely manner.
  • Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
  • Supported current production needs by moving items between equipment, conveyors and staging areas.
Missile Maintenance TechnicianUS Air Force - San Antonio, TX12/1999 - 08/2003
  • Graduated Basic Training as Flight Leader, then went on to successfully complete Technical School in California at Vandenberg Air Force Base. The main courses in Tech school consisted of electrical and mechanical classes, after completion I was awarded a Universal Refrigeration Certificate as well as an Electrician Apprentice License. My job duties consisted of working inside nuclear missiles to keep the temperature at a certain degrees and to make sure all electrical parts were working efficiently so no alarms would be set off back at the base so the missile would be in ready position in case of a nuclear threat.
  • Completed daily inspections and any basic repair need to uphold strict performance standards.
Skills
  • Certified Trainer class completed September 2019.
  • Skilled in creating OPLs and SWIs.
  • Skilled in AOEO templates and AWT data collection.
  • Proficient in Word, Excel and PowerPoint.
  • Orange Team Safety Coordinator and Point of Contact.
  • Training and Development.
  • Safety Understanding.
  • Forklift Operation.
  • Food Safety.
Education
Associate of Arts: BusinessMcLennan Community College - Waco, TX12/2017
  • GPA: 2.8.
  • Credits Earned: 77 Semester Hours.
  • Major: General Business.
  • Minor: Computer Programming.
  • Relevant Coursework, Licenses and Certifications:
    Successfully completed Business, Computer Applications and Accounting courses.
Certificate: Real Estate LicensureMcLennan Community College - Waco, TX12/2018
  • GPA: 3.2.
  • Credits Earned: 21 Semester Hours.
  • Relevant Coursework, Licenses and Certifications: Successfully completed Ethics, Texas contracts and Addenda and Real Estate Finance courses.
Certifications
  • Universal Refrigeration Certificate.
  • Electrician Apprentice License.
  • Real Estate Licensure Certificate.
  • Certified Trainer Coating.
Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 3 in the development of MSE/AWT data collection.
  • Created an Excel spreadsheet for process and coating areas to calculate Raw Materials needed to complete the run.
  • Developed a 90-day plan to update and restructure the Process Batch Calculator.
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Resume Overview

Companies Worked For:

  • Mars Wrigley Confectionery
  • UPS
  • Dell Computer Corporation
  • West Telecom
  • Colorite Plastics
  • Aafes
  • US Air Force

School Attended

  • McLennan Community College

Job Titles Held:

  • Skittles Process/Coating Team Member
  • Shipping Associate
  • Customer Service Representative
  • Forklift Operator
  • Production Associate
  • Missile Maintenance Technician

Degrees

  • Associate of Arts : Business
    Certificate : Real Estate Licensure

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