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Six Sigma Specialist, Project Leader Resume Example

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SIX SIGMA SPECIALIST, PROJECT LEADER
Professional Summary

Inspirational Project Leader with talents in planning and implementing all stages of projects and selecting the most effective approaches and processes for timely project completion. Outstanding personal organization and risk management abilities.

Skills
  • HVAC systems
  • System installations
  • Logistical Planning
  • Diagnostic Analysis
  • Maintenance and Repair
  • Complex Problem Resolution
  • Negotiation Technique Expertise
  • Ability to Provide Vision
  • Excellent Risk Management Skills
  • Customer Relationship Management (CRM)
  • Teamwork
  • Customer Relations
  • Business Partner Management
  • Project Management
  • Expert in Microsoft office
  • Risk management
  • Staff Management
  • Process Improvement
  • Troubleshooting
  • Cost Analysis And Savings
  • Scheduling
  • Employee Supervision
  • Training And Development
  • Inventory Control
Work History
09/2020 to Current
Six Sigma Specialist, Project LeaderCompany Name – City, State
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Observed progress of each project, examined risks and coordinated contingency plans.
  • Followed all company policies and procedures to deliver quality work.
  • Managed team meetings and discussed project's goals and objectives.
  • Convened and led multi-discipline committee to address sustainability in college operations.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Defined responsibilities, duties, and roles of each team member.
  • Communicated with management to request maintenance assistance for IT equipment.
  • Aligned with staff members to develop, identify and achieve assigned goals and initiatives.
  • Handled proper storage and rotation of all IT products and supplies.
  • Interpreted clients' needs and introduced services to fit specific requirements.
  • Collaborated with team members to develop, identify and accomplish assigned goals and objectives.
09/2019 to 09/2020
Project Manager, Company Name – City, State
  • Developed implementation methodologies to rein in project costs while meeting key milestones.
  • Developed and initiated projects, including managing costs, schedule and performance.
  • Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance.
  • Modified and directed project plans to meet organizational needs.
  • Increased savings by initiating and fostering relationships with vendors to communicate on problem-areas and work closely to resolve.
  • Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
  • Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
  • Developed executive presentations and reports to facilitate project evaluation and process improvement.
  • Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
  • Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints.
  • Achieved project deadlines by coordinating with contractors to manage performance.
01/2017 to 10/2018
Property Maintenance TechnicianCompany Name – City, State
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Reduced opportunities for theft and trespassers by securing all entrances and exits.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Responded to all Common Area Maintenance (CAM) inquiries.
  • Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
  • Distributed and followed up on tenant renewal notices.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Completed final move-out walk-throughs with tenants to identify any required repairs.
  • Trained and motivated leasing staff during bi-monthly trainings.
01/2014 to 03/2016
Property SpecialistCompany Name – City, State
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Maintained constant balance and accounting of property petty cash account.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight.
  • Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
  • Promoted positive company and owner relationships through proactive attention to concerns.
  • Kept properties in compliance with local, state and federal regulations, including prohibiting any form of discrimination in operational practices.
  • Audited files and reported any issues requiring follow-up to program manager.
  • Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
  • Planned special events such as lotteries, dedications and project tours.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.
  • Investigated and resolved any tenant complaints.
  • Communicated effectively with owners, residents and on-site associates.
Education
08/1994
Bachelor of Arts: Elementary Education
Northeastern Illinois University - City, State
Certifications
  • Project Management Training -2021
  • Six Sigma Masters program, - 2021
  • Microsoft Office Certification - 2021
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Resume Overview

School Attended

  • Northeastern Illinois University

Job Titles Held:

  • Six Sigma Specialist, Project Leader
  • Project Manager,
  • Property Maintenance Technician
  • Property Specialist

Degrees

  • Bachelor of Arts : Elementary Education

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