Site Operations Associate Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Accomplished District Manager experienced in directing sales, staffing and operations for multiple stores and large staffs. Exceptional leader of growth initiatives and new concepts for promotions, product launches and sales initiatives. District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth. Drives improvements district-wide with forward-thinking approaches focused on capturing opportunities and promoting growth. Tenacious change manager and solution-oriented manager with successful retail background. Leverages decisive leadership approaches to continuously boost key metrics.

  • Staff Recruiting
  • Sales
  • Budgeting
  • Inventory Control
  • Staff Development
  • Staff Management
  • Business Operations
  • Sales Training
  • Employee Training
  • Financial Reporting
  • Business Development
  • Store Operations
  • Business Planning
  • Market Strategy
  • Quality Management
  • Key Performance Indicators (KPIs)
  • Performance Management
Work History
02/2021 to Current District Manager All Day Kitchens | San Francisco, CA,
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Managed controllable P&L line items, including inventory, and payroll.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Maximized coverage by carefully allocating resources, setting schedules, and delegating assignments.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Created, implemented, and adjusted SOPs.
  • Scanned and entered new inventory, updated numbers, and investigated variances.
  • Operated RM -2 computer system, hand-held inventory control device, and calculator to perform inventory intake
  • Conducted inventory audits with 100% accuracy following company procedures.
  • Hired and trained 20 new employees in 2021
  • Traveled to over 3 locations per week to manage each store and perform reviews of individual managers and employees.
01/2020 to 02/2021 SITE OPERATIONS ASSOCIATE Conversant Bio | Huntsville, AL,
  • Oversee the day-to-day work of our site scanning.
  • Onsite Liaising with internal teams to make sure information is communicated swiftly and efficiently.
  • Ensuring that new projects and data capturing is at a high level of accuracy throughout the projects.
  • Monitoring progress across all projects and solving potential on site issues.
06/2019 to 12/2019 ASSISTANT PROJECT MANAGER Mears Group | Casper, WY,

Notable Accounts -Saks Fifth Ave.- Chopard, Bloomingdale's, Neiman Marcus.

  • Assisted the Sr. Project Manager with managing projects.
  • Reviewed bid documents, drawings, and coordinated pre-bid activities with vendors.
  • Managed construction schedules to achieve adequate labor coverage for all projects.
  • Managed effectively the monitoring process of the schedule. cost, and quality control .
  • Managed the change order process.
  • Assisted in tracking all outstanding open purchase orders.
  • Extensive document control of project files throughout the project closeout.
  • Created and managed punch list items.
  • Provided on-site supervision to ensure project performance criteria was being executed to the company's standard.
  • Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
  • Reported on status for each project to appropriate stakeholders.
  • Produced a weekly Project Progress Report updating customers and senior leaders on progress and roadblocks.
  • Coordinated site investigations, documented issues and escalated to executive teams as needed.


Initiated new client business achieved Governmental access with DDC NY and MTA.

01/2018 to 12/2018 PROJECT MANAGER Ferguson | Grand Junction, CO,
  • Facilitated project scope goals, Led the planning and implementation of projects.
  • Determined project schedule, including sequencing all construction activities for optimal efficiency.
  • Created Proposal bids.
  • Developed full-scale project plans and managed the schedule cost and quality control.
  • Monitored supply levels and identified cost-effective materials to reduce project expenses.
  • Prepared and presented reports defining project progress, problems, and solutions.
  • Defined project tasks and resource requirements, managed project budget, resource allocation, and tracked project deliverables.
  • Assembled and coordinated the project staff.
  • Provided direction and support to the project team.
  • Managed all phases of the project from procurement to commission.
  • Oversaw employee attendance record, handled payroll and ordered new materials for projects.
  • Promoted compliant practices and established well coordinated strategies and procures to reduce risks.
  • Provided safety kits to all construction personnel, fully complying with job site safety protocols.
  • Digitally archived weekly progress and technical knowledge base photographs of all assigned projects.
  • Verified completed projects met approved time, quality and cost estimates.
05/2013 to 12/2018 FIELD CONSTRUCTION PROJECT MANAGER Matrix Service Co. | Oklahoma City, OK,
  • Directed day-to-day operational aspects of project and scope and monitored progress of construction activities.
  • Determined project schedule, including sequencing all construction activities for optimal efficiency.
  • Kept project on schedule and within budget while serving as project leader.
  • Collaborated with construction administration consultants to schedule field observations.
  • Kept sites compliant with OSHA, federal, state, and local regulations to prevent unnecessary delays.
  • Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
  • Consulted with clients to define objectives and develop scopes.
  • Held construction progress and regular status meetings with project team.
  • Formulated quality assurance and safety standards to comply with construction plans.
  • Achieved maximum cost effectiveness by providing value engineering for construction means and methods.
  • Communicated daily with vendors to keep project fully operational.
  • Kept detailed track of daily progress and productivity, and analyzed data to identify and correct any holdups.
  • Maintained zero site accidents and lost work days for 4 years.
  • Verified completed projects met approved time, quality and cost estimates.


Decrease the accident rate by 7% for the region – by setting safety events, interactive workshops.

Expected in 2021 BA | Business Administration Kingsborough Community College, New York, NY, GPA:
Expected in 06/2003 Associate of Arts | Business Fashion Management Fashion Institute Of Technology, New York, NY, GPA:
Expected in 2018 Construction Project Management Certificate | Pace University, New York, NY, GPA:
  • Continuing education in Construction Project Management
  • Received Certification
Expected in 06/2018 Principles of Construction Project Management Training | Fordham University, New York, NY, GPA:
  • Professional development completed in Construction Project Management
Expected in 06/2014 OSHA - 10 Certification | ClickSafety, New York, NY, GPA:
Expected in 10/2020 OSHA-30 Certification | OSHA Education Center, New York, NY, GPA:
Expected in 11/2020 10 HOUR SST- Certification | BAOS, New York, NY, GPA:

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Resume Overview

School Attended
  • Kingsborough Community College
  • Fashion Institute Of Technology
  • Pace University
  • Fordham University
  • ClickSafety
  • OSHA Education Center
  • BAOS
Job Titles Held:
  • District Manager
  • BA
  • Associate of Arts
  • Construction Project Management Certificate
  • Principles of Construction Project Management Training
  • OSHA - 10 Certification
  • OSHA-30 Certification
  • 10 HOUR SST- Certification