Silicone Fabricator Resume Example
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SILICONE FABRICATOR
Professional Summary
Quality-oriented Fabricator with skin-safe silicone product certification and proven specialty alloy expertise. Managed numerous fabrication projects for large manufacturer and met all deadlines without sacrificing quality. Excellent technical and communications skills enabled achievement of positive outcomes. Detail-oriented Fabricator with 2 years in industry and impressive fabrication and welding expertise. Trained and mentored new employees in large fabrication shop and achieved very low rework rate. Superb technical and communications skills leading to desired results. Multi-talented fabricator consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Skills
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Work History
01/2019 - CurrentSilicone Fabricator | Crestron - Schaumburg , IL
- Performed required maintenance on mixing various silicone materials and maintaining the cleanliness of equipment to enable readiness for project use.
- Followed Operational Safety and Health Administration (OSHA) regulations to promote safe equipment operation and workplace safety.
- Prepared sanding and grinding machinery for use and verified presence of sufficient parts to complete operations.
- Identified equipment and production non-compliance issues and notified foreman to facilitate resolution.
- Maintained excellent attendance record, consistently arriving to work on time.
- Handled over 15 calls per every hour to address customer inquiries and concerns.
- Led silicone fabrication team in delivery of adult novelty project, resulting in early shipping and delivery dates.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
02/2015 - 02/2018Line Leader | Crh - Comfrey , MN
- Designed safety training programs for enhancing efficiency in work line and trained over 10 new employees.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Made sure that products were produced on time and are of good quality.
- Adjusted alignment of drills, guides and holding devices.
- Inspected products and machines to maintain quality and efficiency.
- Reviewed production schedules and streamlined processes.
- Oversaw logistics and inventory management for storeroom.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Monitored employee actions for adherence to safety procedures.
12/2009 - 01/2014Customer Service | King's Hawaiian - Flowery Branch , GA
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Answered constant flow of customer calls with up to 5 calls in queue per minute.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Educated customers on promotions to enhance sales.
- Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
- Regularly exceeded daily sales and product add-on quotas.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
05/2009 - 12/2009Cashier | Skateland Inc. - City , STATE
- Reviewed and resolved differences between accounting information and cash drawer.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Counted cash in register drawer at beginning and end of shift.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Educated customers on promotions to enhance sales.
- Assisted customers with special services, account updates and promotional options.
- Helped over 30 guests every day by processing payments, monitoring reward accounts and resolving service concerns.
- Answered questions about store policies and concerns to support positive customer experiences.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Education
06/2009Arleta High School, City, StateHigh School Diploma:
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School Attended
- Arleta High School
Job Titles Held:
- Silicone Fabricator
- Line Leader
- Customer Service
- Cashier
Degrees
- High School Diploma :
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