Showroom Consultant Receptionist resume example with 8+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
I have a thirst to learn new things. I can work in a slow or fast paced environment. I can accurately type 88+ WPM. I am able to handle customer satisfaction and or complaints in a professional and kind manner. I am a creative writer so my oral and written communication is on par. Although I may not have much experience in certain fields, I am a very fast learner with a desire to succeed. I have a go-getter attitude and I have a tendency to perform more than required.
Skills
Computer proficient
Excellent verbal and written communication
Able to set client appointments
Great people skills
All word documents, proficient
Punctual
Detail-oriented
Organized
Can collaborate with others
Quick learner
Ambitious and goal driven
Creative writing
Time management
Team builder
Experience
Showroom Consultant/Receptionist, 01/2016 to Current First Republic – Scarsdale, NY,
Answer 100+ incoming calls daily
Transfer accordingly to the correct department or project manager
Set appointments for clients to come in to select countertops
Help clients select granite, marble, soapstone, quartz or solid surface material for their countertops
Help clients select a kitchen or vanity sink along with a finished edge profile
Show customers the material they have selected that will be installed for their job
Clean and label samples
Track data for the number of walk-in customers vs customers with appointments
Place material on hold for customers
Enter warranties on the provided websites for each completed job
Client Service Specialist, 06/2015 to 10/2015 Seaworld Parks – Chula Vista, CA,
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges,
and security practices.
Maintain records related to sales.
Demonstrate use or operation of merchandise.
Place special orders or call other stores to find desired items.
Prepare merchandise for purchase or rental.
Watch for and recognize security risks and thefts, and know how to prevent or handle these
situations.
Clean shelves, counters, and tables.
Inventory stock and requisition new stock.
Open and close cash registers, performing tasks such as counting money, separating charge slips,
coupons, and vouchers, balancing cash drawers, and making deposits.
Opening and closing the store.
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges,
and security practices.
Maintain records related to sales.
Place special orders or call other stores to find desired items.
Watch for and recognize security risks and thefts, and know how to prevent or handle these
situations.
Inventory stock and requisition new stock.
Exchange merchandise for customers and accept returns.
Clean shelves, counters, and tables.
Tanning Consultant, 03/2013 to 10/2014 Moneycorp – Orlando, FL,
Greet customers and ascertain what each customer wants or needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Prepare sales slips or sales contracts.
Resolve customer complaints regarding sales and service.
Ride Attendant, 07/2011 to 11/2011 KIDS KOUNTRY – City, STATE,
Provide information about facilities, entertainment options, and rules and regulations.
Direct patrons to rides, seats, or attractions.
Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal
of unruly patrons.
Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
Keep informed of shut-down and emergency evacuation procedures.
Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in
amusement parks, carnivals, or recreation areas.
Fasten safety devices for patrons, or provide them with directions for fastening devices.
Verify, collect, or punch tickets before admitting patrons to venues such as amusement parks and
rides.
Sales Associate, 01/2012 to 06/2014 RUE 21 – City, STATE,
Confer with customers by telephone or in person to provide information about products or
services, take or enter orders, cancel accounts, or obtain details of complaints.
Greet customers and ascertain what each customer wants or needs.
Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
Compute sales prices, total purchases and receive and process cash or credit payment.
Answer questions regarding the store and its merchandise.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges,
and security practices.
Place special orders or call other stores to find desired items.
Watch for and recognize security risks and thefts, and know how to prevent or handle these
situations.
Inventory stock and requisition new stock.
Ticket, arrange and display merchandise to promote sales.
Exchange merchandise for customers and accept returns.
Clean shelves, counters, and tables.
Help customers try on or fit merchandise.
Open and close cash registers, performing tasks such as counting money, separating charge slips,
coupons, and vouchers, balancing cash drawers, and making deposits.
Education and Training
High School Diploma: , Expected in Feb 2011 Raymore-Peculiar High School - Peculiar, MO GPA:
High School Diploma: , Expected in Oct 2014 Penn Foster High School - , GPA:
: , Expected in Online High School - , GPA:
Skills
cash registers, closing, contracts, credit, Resolve customer complaints, client, Detail-oriented, Inventory, mechanical, Exchange, money, word, people skills, policies, Quick learner, Maintain records, safety, sales, tables, telephone, written and oral communication, time management, creative writing, data collection and entry, appointment setting, sales
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