Shop Manager Resume Example
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SHOP MANAGER
Summary
Hardworking individual with 16 years in the autobody industry. Experienced in repairing and refinishing vehicles to a pre collision condition with the customers needs and time taken highly into consideration
Skills
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Experience
05/2008 to Current
Shop ManagerOutdoor Voices － New York , NY
- Prioritized Auction cars and customer cars duties to meet deadlines and maintain quality standards.
- Mentored and coached junior staff members by giving positive feedback and constructive criticism.
- Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.
- Troubleshot problems with equipment to make repairs or report diagnostics.
- Examined final products to check conformance with quality and design standards.
- Inspected quality of finished products, making minor repairs to meet project expectations.
- Used hand and power tools, including grinders and drills to perform repetitive tasks such as quarter panel replacements.
- Trained new employees on proper use of power equipment to prevent accidents.
- Volunteered to take on additional shifts during peak periods to keep projects with tight deadlines moving forward.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Recognized and reported defective material and equipment.
- Inspected finished products for quality and adherence to customer specifications.
- Mentored employees and instructed on management of complex issues and difficult customers.
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
- Evaluated vehicle schematics to assess required parts and order accordingly.
- Replaced or repaired parts to complete daily work orders on vehicles.
- Inspected automotive repairs to match paint and maintain body appearance.
- Organized projects by delegating tasks to appropriate personnel and overseeing quality control duties.
- Followed work order as blueprint to remove, repair and replace damaged components.
- Communicated with parts department to obtain needed parts.
11/2017 to Current
Volunteer FirefighterCity Of Bellaire, Tx － Bellaire , TX
- Remained level-headed and proactive during emergency situations.
- Transported patients from accident scenes to hospitals in emergency vehicles.
- Assessed emergency situations and prioritized medical care for patients.
- Operated emergency vehicles with caution to keep patients, public and first responders safe.
- Completed emergency treatment procedures to stabilize individuals for transport.
- Operated ambulance to and from scenes and emergency facilities, responding to dispatch calls for emergent medical assistance.
- Demonstrated dedication to providing quality care through continued training and education.
- Provided direct patient care, including stabilizing patients and determining course of action based on triage.
- Evaluated patients' medical status and monitored vital signs during transit.
- Monitored patients from scene to hospital transfer while conducting in-transit care.
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Assessed incident scene upon arrival to determine level of safety for all first responders.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Documented all calls in reports detailing type of incident and course of treatment.
- Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
- Immobilized patients for transport using backboard or other spinal mobilization.
- Assessed scenes and prioritized care according to severity of injury or illness.
- Collaborated with team members and other first responders, ensuring consistent communication to maintain order and efficient care delivery.
- Delivered first aid or life support care to sick or injured individuals in pre-hospital settings.
- Ensured that hoses were laid out and properly connected to fire hydrants for fire suppression.
- Patrolled previously burned areas after fire containment to locate and eliminate dangerous hot spots.
- Assessed nature and extent of fire, condition of buildings, danger to adjacent buildings and water supply status to determine crew or company requirements.
- Stayed in close contact with dispatchers to obtain and relay current information about fire status, supplies and personnel.
- Answered emergency situations quickly and assessed conditions to contain fires, assist victims and prevent escalation.
- Used the jaws of life and stabilizing equipment to assist in rescue operations.
- Trained continuously to maintain required physical fitness for demanding work.
- Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
- Laid hose lines, operated nozzles, pumps, and hydrants and utilized fire extinguishers and operated hydraulic, pneumatic, manual and power tools.
- Responded to scenes of accidents or acute illness for which emergency medical care has been requested.
- Maintained tools and fire vehicles to ensure rapid response capability.
- Provided emergency treatment and medical care to people injured in accidents and fires.
- Responded to devastating wildfires, employing handtools for containment operations.
- Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
- Checked all equipment, including hoses and breathing masks after fire calls to determine proper functionality.
- Rehabilitated fire hoses, portable water tanks and other equipment.
- Transferred, lifted and moved patients while employing appropriate safety and lifting techniques.
- Prepared records and reports of responses to medical emergencies.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance work in upkeep of fire department property.
- Maintained discipline and insured that personnel followed department rules and regulations.
- Responded directly to approximately [Number] emergency situations in [Year].
09/2015 to 02/2018
Shop HandChampionx Corp. － Dallas , TX
- Recognized and reported defective material and equipment.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Wrapped items, placed in boxes and added proper labeling to prepare for shipment.
- Operated forklift.
- Unloaded incoming products off trucks, moved boxes to staging area, and sorted items per customer.
- Inspected finished products for quality and adherence to customer specifications.
- Cleaned electrostatic spray guns and spray booths to increase equipment longevity.
- Safely operated bake oven to accurately cure powder coats on products.
- Sprayed wide range of products, including aluminum extrusions, large flat surfaces, awkward profiles.
- Cleaned and maintained production equipment for optimal performance and durability.
- Read orders to assess specifications and accurately apply protective and decorative finishes to workpieces or products.
- Completed indoor and outdoor residential and commercial construction projects.
- Mentored junior team members, providing guidance on proper techniques and safety.
- Arranged and stored materials, machines, tools and equipment.
- Applied changes requested by designers, owners or inspectors to optimize work.
- Responsible for promoting safe and clean working environment.
- Kept supervisor informed of job progress and material requirements
- Addressed rough areas with sanding tools to provide smooth surfaces and edges.
- Troubleshot and repaired machines to increase productivity and decrease spending.
- Managed quality control and maintained high level of customer satisfaction.
- Troubleshooted problems with equipment, devices or products.
- Maintained clean and organized work areas.
- Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
- Loaded items in optimal manner to maximize work efficiency.
- Kept forklifts functional by following operating instructions, troubleshooting breakdowns and performing preventive maintenance.
- Acted as spotter to alert forklift driver if products were slipping or falling.
- Completed routine post and pre-operation inspections of forklift.
- Followed duties outlined in daily inbound and outbound schedules.
- Ensured compliance with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
- Operated equipment with focus on safety and efficiency.
11/2011 to 07/2015
Counter Sales/ Door BuyerPacific Steel & Recycling － City , STATE
- Processed order transactions, including debit and cash operations.
- Recorded accurate customer orders utilizing company computer system.
- Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.
- Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
- Directed materials routing by preparing accurate shipping orders and bills of lading.
- Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
- Obtained required documentation for onward movement of cargo.
- Added tags and stored inventory in correct locations.
- Prepared shipments for postage through careful packing, sealing and labeling of materials.
- Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Determined best shipping method for materials, considering shipping procedures, routes and rates.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
- Provided full spanish to english translation services.
- Delivered real-time, accurate oral translations and interpretations for clients.
- Provided appropriate contextual information to increase clients understanding of translations.
- Compressed collected items to maintain storage efficiency.
- Refueled vehicle and checked fluid levels at completion of each shift.
- Attended conferences, vendor events and workshops to meet and network with potential new clients.
- Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
- Warmly greeted patrons upon entrance to store and offered assistance with finding needed items.
- Cut new steel to customers custom orders.
- Followed industry standards and manufacturer instructions to calibrate measurement tools.
Education and Training
05/2005
High School DiplomaMagic Valley Alternitive High School － City, State
03/2019
EMT: EMTRock Creek District － City
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Resume Overview
School Attended
- Magic Valley Alternitive High School
- Rock Creek District
Job Titles Held:
- Shop Manager
- Volunteer Firefighter
- Shop Hand
- Counter Sales/ Door Buyer
Degrees
- High School Diploma
EMT :
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