Multi-talented with Sales. Printing, and design and strong customer service. 15 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.
Skills
Point of sale systems
Employee management
Consultative sales
Customer service
Store growth planning
Creating marketing plans
Customer outreach
Leadership development
Driving business growth
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Education and Training
Moorpark CollegeMoorpark, CAExpected in ā āAssociate of Arts:Graphic Design - GPA:
Moorpark CollegeMoorpark, CAExpected in 06/2012 ā āAssociate of Arts:Graphic Design - GPA:
Checked inventory system to locate items at other stores, improving sales rates.
Scheduled, trained and coached 3 employees to maximize performance in customer service, revenue generation and daily tasks such as production and quality Control. Building signs, reclaiming signs, Designing, invoices, communication with clients and more.
Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Adding Products and maintaining Web Design Artisansprint.com
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
Analyzed sales, labor and merchandise flow reports with Quickbooks.
Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
Saved costs, effectively negotiating vendor pricing contracts to increase savings.
Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
Campus Compact - Web Designer Richardson, TX, 07/2017 - 08/2018
Drove alignment of business requirements, user-centered design methodology and technology factors to create successful UI/UX designs.
Worked closely with several cross-functional teams including business solution architects, customer operations, support and training teams and engineering to maximize product efficacy.
Developed company logos and unique, memorable websites, which bolstered brand and corporate identities.
Worked closely with product managers, visual designers and development team to appropriately evolve designs from concept to launch.
Designed and created weekly email campaigns.
Updated and improved existing website properties for Amazon, Ebay, Walmart, Rakuten, Goprocut.com, gearbargain.com, company increased product inventory from 15,000 to 144,000 International, resulting in $130,000 average Ebay $300,000 Amazon.
Excel editing CSV with Formulas, advanced adjustments and changes. Allowing 1000's of edits in seconds from years of experience.
Formalized sales process to enhance operations and promote acquisition of new customers.
Consistently achieved monthly quota
Half a million + in Sales less than a year.
Coordinated product acquisition and distribution processes.
Elevated customer satisfaction ratings by troubleshooting and resolving issues efficiently.
Grew customer base by aligning relevant product solutions with desired price points.
Monarch Casino Black Hawk - Poker Dealer Black Hawk, CO, 02/2013 - 07/2017
Calculated and assessed players' cards against house and competition to quickly ascertain game results and determine winning hands, player bets, and correct rotation of gameplay.
Employed knowledge of game rules and regulations to deal appropriate amount of cards at specific intervals and facilitate fast-paced, congenial gameplay.
Engaged patrons in conversation to promote positive customer experience, explain house and game rules or facilitate dialogue between guests.
Maintained enjoyable environment by entertaining and engaging players at tables.
Explained rules, took bets, and delivered payouts to facilitate movement of games.
Calmed down angry guests or patrons using skills in active listening and positive engagement.
Observed casino floor and blackjack table for suspicious activity.
Provided gambling chips and coin money in exchange for legal currency for players to join in games.
Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
Performed functional game duties quickly by efficiently handling money and chips.
Worked 3 Years in the Kitchen, trained to be. Dealer on the floor, worked tournaments Texas Hold'em Big O
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