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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Multi-talented with Sales. Printing, and design and strong customer service. 15 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Skills
  • Point of sale systems
  • Employee management
  • Consultative sales
  • Customer service
  • Store growth planning
  • Creating marketing plans
  • Customer outreach
  • Leadership development
  • Driving business growth

Related Grip Work History SHOW PRODUCTION

  • “ The Player” Sony TV/ NBC Prep Grip
  • “ Venom Therapy” Short Film Steven Murashige Prod Best Boy Grip
  • “ I Never Knew You” Music Video Shia LaBeouf Prod Set Grip
Education and Training
Moorpark College Moorpark, CA Expected in Associate of Arts : Graphic Design - GPA :
Moorpark College Moorpark, CA Expected in 06/2012 Associate of Arts : Graphic Design - GPA :

60 Credits 2 Classes needed in order to transfer

  • 3.0 GPA
  • Major in Graphic Design and Arts
Experience
Dutch Bros. Coffee - Shop Manager
Longmont, CO, 08/2018 - Current
  • Checked inventory system to locate items at other stores, improving sales rates.
  • Scheduled, trained and coached 3 employees to maximize performance in customer service, revenue generation and daily tasks such as production and quality Control. Building signs, reclaiming signs, Designing, invoices, communication with clients and more.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Adding Products and maintaining Web Design Artisansprint.com
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained detailed and accurate accounting records by overseeing documentation of sales, purchases and requisitions.
  • Analyzed sales, labor and merchandise flow reports with Quickbooks.
  • Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
  • Saved costs, effectively negotiating vendor pricing contracts to increase savings.
  • Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift.
Campus Compact - Web Designer
Richardson, TX, 07/2017 - 08/2018
  • Drove alignment of business requirements, user-centered design methodology and technology factors to create successful UI/UX designs.
  • Worked closely with several cross-functional teams including business solution architects, customer operations, support and training teams and engineering to maximize product efficacy.
  • Developed company logos and unique, memorable websites, which bolstered brand and corporate identities.
  • Worked closely with product managers, visual designers and development team to appropriately evolve designs from concept to launch.
  • Designed and created weekly email campaigns.
  • Updated and improved existing website properties for Amazon, Ebay, Walmart, Rakuten, Goprocut.com, gearbargain.com, company increased product inventory from 15,000 to 144,000 International, resulting in $130,000 average Ebay $300,000 Amazon.
  • Excel editing CSV with Formulas, advanced adjustments and changes. Allowing 1000's of edits in seconds from years of experience.
Snider Fleet - Regional Sales Manager
Florence, SC, 02/2016 - 07/2017
  • Formalized sales process to enhance operations and promote acquisition of new customers.
  • Consistently achieved monthly quota
  • Half a million + in Sales less than a year.
  • Coordinated product acquisition and distribution processes.
  • Elevated customer satisfaction ratings by troubleshooting and resolving issues efficiently.
  • Grew customer base by aligning relevant product solutions with desired price points.
Monarch Casino Black Hawk - Poker Dealer
Black Hawk, CO, 02/2013 - 07/2017
  • Calculated and assessed players' cards against house and competition to quickly ascertain game results and determine winning hands, player bets, and correct rotation of gameplay.
  • Employed knowledge of game rules and regulations to deal appropriate amount of cards at specific intervals and facilitate fast-paced, congenial gameplay.
  • Engaged patrons in conversation to promote positive customer experience, explain house and game rules or facilitate dialogue between guests.
  • Maintained enjoyable environment by entertaining and engaging players at tables.
  • Explained rules, took bets, and delivered payouts to facilitate movement of games.
  • Calmed down angry guests or patrons using skills in active listening and positive engagement.
  • Observed casino floor and blackjack table for suspicious activity.
  • Provided gambling chips and coin money in exchange for legal currency for players to join in games.
  • Communicated with supervisors and managers about suspicious or unruly behavior from patrons.
  • Monitored behavior of players while dealing cards in various games, observing individuals for possible cheating.
  • Performed functional game duties quickly by efficiently handling money and chips.
  • Worked 3 Years in the Kitchen, trained to be. Dealer on the floor, worked tournaments Texas Hold'em Big O

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School Attended

  • Moorpark College
  • Moorpark College

Job Titles Held:

  • Shop Manager
  • Web Designer
  • Regional Sales Manager
  • Poker Dealer

Degrees

  • Associate of Arts
  • Associate of Arts

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