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Shop Manager Resume Example

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SHOP MANAGER
Summary

Hardworking and reliable employee with strong ability in multifunctional settings. Offering quick learning, proactive attitude and pre management experience. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Point of sale systems
  • Consultative sales
  • Employee management
  • Supervision and training
  • Cross-functional team management
  • Recruiting and hiring
  • Schedule management
  • Profit and loss accountability
  • Employee development
  • Performance improvements
  • Friendly, positive attitude
Experience
Shop Manager
San Antonio , TXParadise Auto Detail /Nov 2019 to Current
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Organized inventory 3x times per week to maintain product availability.
  • Engaged professionally with salesman, managers and customers to build rapport and nurture relationships.
  • Assessed each employee's individual strengths and delivered mentoring to improve upon weak skill levels.
  • Ensured prompt delivery of sold, stock, and detail vehicles to front line
  • Maintained shop cleanliness at all times to ensure professional appearance.
  • Completed, filed and sent off any work orders for company and employee payroll.
Assistant Manager
San Antonio, TXWingstop/May 2015 to Mar 2018
  • Planned and prepared workflow schedules, delegating tasks for 5 member team.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Delegated daily tasks to team members to optimize group productivity.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
Shift Leader
San Antonio, TXIFCO /Jun 2014 to May 2015
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Documented production levels, materials used and special incidents to keep management informed of daily activities.
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Reviewed applications and resumes and recommended top candidates for interviews.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Coordinated daily shift changes to facilitate tasks and handle special needs or requests.
  • Created training manual for all employees to use as reference guide.
  • Delegated tasks to employees and monitored activities and task completion.
  • Assisted with performance reviews to identify areas of improvement.
  • Maintained visually appealing and effective displays through use of lighting and signage.
  • Generated reports to assess performance and make adjustments.
Package Handler
San Antonio, TXFedex Ground/Feb 2011 to May 2015
  • Protected company inventory by maintaining and organizing storage areas.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Palletized boxes to streamline movement and shipment.
  • Created regular reports on packaging activities and posted in ERP system.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Assisted in loading delivery trucks with prepared packages.
  • Used scanners to track parcel information such as condition or receipt.
  • Coordinated shipments of local, regional, national and global nature.
  • Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
  • Braced, padded and supported shipments to prevent shifting and damage.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
  • Used hand tools and loading equipment, including pallet jacks and two-wheelers.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Loaded completed orders on pallets according to delivery numbers.
Education and Training
High School DiplomaBurbank High SchoolJun 2008San Antonio, TX
Private Security License : Law EnforcementGary Job CorpsJan 2010San Marcos, TX
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Resume Overview

Companies Worked For:

  • Paradise Auto Detail
  • Wingstop
  • IFCO
  • Fedex Ground

School Attended

  • Burbank High School
  • Gary Job Corps

Job Titles Held:

  • Shop Manager
  • Assistant Manager
  • Shift Leader
  • Package Handler

Degrees

  • High School Diploma
    Private Security License : Law Enforcement

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