Shipping & Receiving/Sales Resume Example

Results-driven and detail oriented individual seeking to benefit an IT Department with complex technical information and strong leadership skills where my abilities can be utilized and there is potential for personal and career growth. Possess superior customer service skills with a talent in communicating effectively among those of various social levels as well as diverse cultures while interfacing successfully using tact, diplomacy, and discretion when dealing with unusual circumstances and sensitive or confidential matters. Competent at prioritizing daily work flow in a fast pace environment who performs superior work under the pressure of rigid deadlines. Proficient in html, virtual communication, social media and various software programs and such as Word, Excel, Access, PowerPoint and can type 50 Rpm.

Customer Assistance 

• Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
• Greeted customers upon entrance and handled all cash and credit transactions.
• Assisted customers over the phone regarding store operations, product, promotions and orders.

Database Maintenance 

• Assisted in the managing of the company database and verified, edited and modified members' information.Training
• Trained Nike personnel on safe and efficient handling of machines.
• Voted employee of the month by my peers seven times.

Analyst, cash handling, clerical client, customer service, data entry, delivery, faxing, forms, help desk, Information Systems, inventory, letters, loss prevention, Microsoft Excel, organizing, personnel, phone system, presentations, printer, Receiving, sales, Shipping, tech support, telephone, phones, phone, troubleshooting.