Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Resourceful Electronics Technician with 20 years of experience with increasing responsibility as career as progressed. Advanced expertise in component-level circuit analysis and fault diagnosis skills. Team player who is adept in working with others to ensure a smooth, efficient working environment. Seeking career change into cross country logistics and transportation

  • Extremely quick learner
  • Production procedures
  • Strong verbal communication
  • Self-motivated
  • Working knowledge of Microsoft applications
  • Ability to read, interpret and implement all procedures, including, but not limited to, maintenance, safety, and quality production.
  • Always looking to improve production standards
Work History
Fire Alarm Technician, 06/2022 - Current
Yrc Worldwide Kearny, NJ,

Primary job role was performing annual testing of commercial grade fire alarm systems to ensure the system was within the standard set forth by the NFPA 72. Maintained a inventory control system and ordered new parts as needed. Maintained a consistent professional ongoing relationship with well over 400 customers in the assigned operational area.

  • Installed, tested and serviced alarm and associated systems for commercial and residential customers.
  • Communicated effectively with customers, answering questions and concerns regarding systems.
  • Maintained accurate records of customer service calls and inputted all information into the company's database.
  • Demonstrated the features and functionality of alarm systems to customers.
  • Accurately completed service reports and warranty forms.
Shift Operations Manager, 01/2021 - 06/2022
Cree Inc. Mesa, AZ,

Assumed role of Shift Operations Manager for Fab 32 Dry Etch production team. Ensured preventive maintenance schedules were conducive to factory output requirements. Actively engaged with senior shift management and SOMs in other areas to correct bottlenecks and open paths for production flow. Continued to train junior technicians in process and operations.

  • Trained and mentored employees to maximize team performance and flexibility.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Actively managed preventive maintenance schedule for all shifts to ensure that work performed also met factory output demands
  • Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
Process Technician, 05/2012 - 06/2022
Techflow Inc Detroit, MI,

Primary job role was to rapidly respond to any and all quality issues that arose during a 12 hour shift. These issues included troubleshooting equipment, interpreting testing results for quality standards, basic engineering decisions and coordinating equipment repairs with team members and other areas as needed. Performed over 1,000 PM/CM of varying of degrees complexity with zero defects.

  • Ensured compliance with all safety rules and standards and prepared plans for budgets.
  • Monitored all objectives and communicated with various teams regarding performance.
  • Set and monitored product standards, examining samples of raw products and processing tests, to ensure the quality of all finished products.
  • Trained staff of 10 direct labor employees to perform assembly and manufacture of product.
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Read and followed standard operating procedures.
  • Organized work to meet demanding production goals.
  • Monitored machine operation and diagnosed malfunctions.
  • Maintained necessary level of communications between shifts.
  • Calibrated machines to keep them running at peak performance.
  • Ensured that all health and safety guidelines were followed.
  • Monitored product standards and quality-control programs.
  • Responsible for achieving production requirements.
  • Provided technical support to all projects and provided research for all developmental teams.
Submarine SONAR Technician, 06/2004 - 05/2012
SimplexGrinnell LP City, STATE,

Primary job role was to ensure the safe navigation and collision avoidance of a $300 million dollar submerged vessel and 150 crew members using various sound ranging equipment to detect and tract other naval vessels in the operating area. Also, became a damage control expert through the rigorous submarine warfare qualification program.

  • Consistently noted for technical aptitude while stationed at Strategic Weapons Facility in Kings Bay, Georgia.
  • Conducted semi-routine electronic testing, chronicled data and provided detailed reports to command leadership.
  • Mentored junior enlisted and officer personnel to better improve the competency and efficiency of all staff.
  • Performed acceptance testing and measurements on electronic components and assemblies to verify system compliance.
MBA: Human Resource Management , Expected in
Excelsior College - Albany, NY

Have completed 28 of the 36 credit hours needed to finish Master's program. Estimated completion date- Summer of 2023

Bachelor of Science: Liberal Arts, Expected in 2014
Excelsior College - Albany, NY
  • Minored in History
  • Graduated with 3.0 GPA
  • Awarded Admiral's Letter of Commendation for exemplary efforts in the 2010 Nuclear Weapons Security Inspection of the Strategic Weapons Facility in King's Bay, Georgia.
  • -Earned three Navy Achievement Medals while serving in the United States Navy, commonly cited for technical expertise.
  • Worked directly with Intel's Hitachi Dry Etch Department to correct, simplify and fully document new procedural requirements for multiple preventive maintenance items, including writing entirely new procedures.

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School Attended

  • Excelsior College
  • Excelsior College

Job Titles Held:

  • Fire Alarm Technician
  • Shift Operations Manager
  • Process Technician
  • Submarine SONAR Technician


  • MBA
  • Bachelor of Science

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