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Shift Operations Manager Resume Example

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SHIFT OPERATIONS MANAGER
Professional Summary

Core Qualifications Distribution Center Plant Manager/Shipping and receiving General Foreman with expertise in creating and implementing comprehensive business processes to improve operational efficiency. Understanding the importance of on-time delivery and striving to consistently reach the goal of 100% each week. Focus on making safety the number one priority by educating, learning and encouraging employees to participate with programs building a mentor like atmosphere for new and seasoned employees to find new ways to improve. Versatile and experienced in production supervision (Pork) along with supervising shipping, receiving Exports (Pork and Beef) and loading rail cars. Quality Assurance background help me understand and acknowledge the importance of getting customers quality product from a specification stand point along with shipping quality boxes for them to receive knowing that we care about the business partnership we are building with them. Responsible for three shifts leading and directing a team of 5 shipping and receiving/export and warehousing supervisors. Also six load planners and an export team as a General Foreman at JBS. With practicing company values everyday I plan on listening, learning and educating others to elevate the team and stand out above the rest. Strive for continual improvement and dedicated to customer satisfaction. Educate and implement safety as the number one priority. Dedication to product quality, on-time delivery and customer satisfaction. Knowledgeable, implementing and educating quality control and safety standards in day to day operations.

Skills
  • Continuous improvement
  • Clients
  • Delivery
  • Engineer
  • Focus
  • Goal setting
  • Hiring
  • Inventory
  • Team building
  • Leadership Development
  • Logistics
  • Managing
  • Meetings
  • Mentoring
  • Warehousing
  • Pick
  • Processes
  • Production management
  • Progress
  • Quality
  • Quality Assurance
  • Quality Control
  • Express
  • Receiving
  • Safety
  • Scheduling
  • Shipping
  • Supervision
  • Supervisor
  • Oct
Work History
Shift Operations Manager07/2019 to 07/2020
Company Name – City, State
  • Planned out and delegated work load to maximize productivity and overall efficiency in day to day operation. Built reports to evaluate performance, adjust strategies and maintain agile, sustainable operations.
  • Tracked receipts, employeehours and inventory movements.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained and mentored new employees to maximize team performance.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events by operating smoothly and set positive example for shift team.
Shipping Manager06/2018 to 07/2019
Company Name – City, State
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
  • Conducted training programs with employees to promote familiarity with company products and applications.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Distribution Center Plant Manager03/2016 to 07/2018
Company Name – City, State
  • Experienced supervision and production management, also have Quality Assurance background.
  • Attended management team building class at Marshalltown Community college through JBS.
  • I have completed broking and broker agent training Very familiar with load boards and carrier cost as well as building new business partnerships with new clients and continuing to maintain values with current clients.
  • The ability to educate employees,simplify solutions for everyday challenges and push for continual improvement, always preach and show growth by measuring success.
  • Consistent - handle issues according to company policy.
  • Ability to listen and be open to ideas given by others.
  • As the Distribution Center Plant Manager I am responsible for 2 General Foreman, twelve managers and management support employees (4 shipping and receiving supervisors, 1 Export supervisor, 6 load planners and 3 automated building controllers) throughout a 3 shift operation.
  • Maintain and enforce a safe and clean working environment.
  • Directed regular stand-up safety meetings in detail with the General Foreman on all shifts to educate our team on safety awareness across many different topics pertaining to day to day operation.
  • Encouraged and empowered employees to express their ideas to the management team helping maintain a safe work environment for all.
  • Managed and delegated work load according to shipping schedule (Goal setting) Pounds shipped per man hour/85% work load per person on a hourly basis managed by time studies performed by plant Industrial Engineer and myself.
  • Maintained 98.5% on-time delivery percentage striving to reach a goal of shipping 40,000 boxes a day at times working 6 to 7 days a week up to 12 hours a day.
  • Pending on certain situations (Plant break down) spending more than 12 hours.
  • In-bounding 40,000 plus boxes into the Distribution Center, store full pallet quantities into Cooler/Freezer to maintain high efficiency crane moves to eliminate double handling of boxes.
  • Exporting product to 28 different Countries understanding USDA standards and requirements for each country.
  • Managing applications signed off by USDA.
  • Shipping 10 full export truck loads at 40,000 lbs also 3 full 160,000 lbs each of product shipped inter-modal/railcars each day.
  • Coordinated preventive maintenance on existing and new equipment managing 130,000 sq ft automated Distribution Center with Plant Engineer by scheduling planed break downs for maintenance to maximize the best performance out of our equipment.
  • Improved efficiency and productivity by eliminating extra labor or adding manning to maintain control of processes.
  • Working with logistics, scheduling and claims team on a day to day basis to improve and coordinate processes.Teaming up with the USDA for exporting product.
  • Always looking for opportunities to grow and drive for continuous improvement with measurable goals.
  • Set supervisor and General Foreman expectations and goals giving quarterly evaluations to measure their performance.
  • Its important for me to touch on the strong areas they are succeeding at, then educate and build measurable goals for areas in need of improvement.
  • Building a team that trust me and knows that I will do what is best for the team every time.
Superintendent Facility Manager10/2015 to 03/2016
Company Name – City, State
  • Managing a team of two Ham Boning production supervisors.
  • Maintaining a safe and controlled work environment.
  • Help and manage 2nd and 3rd shift shipping by educating them with the knowledge I have learned throughout my time in shipping.
  • Educating and Implementing a new warehouse management system to gain further control of our processes and previous inventory issues Pine Ridge Farms has been struggling with for years.
  • Selected products for specific routes according to pick sheets.
  • Evaluated operational records and made scheduling adjustments to maximize efficiency.
  • Oversaw special orders and after-hours, urgent shipping jobs.
  • Reported inventory balances and cycle counts in WMS systems.
  • Oversaw hiring and training of new employees.
  • Resolved service issues in a timely manner, including coordinating and processing returns.
  • Unloaded, picked, staged and loaded products for shipping.
  • Implementing safety programs that I have learned throughout my career as a manager to help eliminate and improve safety injuries.
  • The most important task that I was assigned was mentoring struggling supervisors with how to manage at a higher level.
  • This is the highlight of what I have been able to accomplish on a personal level.
  • Though one supervisor was demoted due to the inability to gain control of the day to day operation, the other supervisor has improved tremendously and is ready to step up into a higher position.
Education
High School Diploma: General Education
GMG/Marshalltown － Garwin/Marshalltown, IA, USA Leadership Development Programs People First Training
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Resume Overview

Job Titles Held:

  • Shift Operations Manager
  • Shipping Manager
  • Distribution Center Plant Manager
  • Superintendent Facility Manager

Degrees

  • High School Diploma : General Education
    GMG/Marshalltown － Garwin/Marshalltown, IA, USA Leadership Development Programs People First Training

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