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Shift Monitor Resume Example

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SHIFT MONITOR
Summary
Dedicated Shift Monitor with strong background in the mental health, social services and Alcohol and Drug Dependency fields. Extensively trained in addictive, behavioral and psychological issues. Seeking employment which will allow me to grow professionally. Solid communication, negotiation and problem solving skills serve as a foundation to effectively network, collaborate and maintain positive relationships with individuals and clients at all levels.
Highlights
  • Case planning
  • Group behavior and dynamics
  • DSM-IV knowledge
  • Biopsychosocial assessments
  • Outreach programming specialist
  • 12 Steps programs
  • Compassionate
  • Exceptional problem solver
  • Community resources specialist
  • Conflict resolution training
  • DHMH License ADT1091
  • Schedule management
  • Problem resolution
  • Deadline-oriented
  • Report analysis
  • Patient charting and Documentation
  • Patient care advocacy
  • Multi-Task Management
  • Current Procedural Terminology (CPT)  
Accomplishments
Research
  • Investigated and analyzed client complaints to identify and resolve issues.
Customer Service
  • Handled clients effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Reporting
  • Maintained status reports to provide management with updated information for client projects.
Administration
  • Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
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Experience
January 2013
to
Current
Right Turn Impact Residential Treatment CenterBaltimore , MDShift Monitor
  • Monitor, Educate and Assist residents in performance of activities of daily living in accordance with goals and problem area identified on individualized treatment plan
  • Participate in Continuing Education Activities, remaining knowledgeable in areas related to the focus of the residential program
  • Attend meetings as appropriate and meet regularly with supervisor and peers to exchange pertinent information and to receive supervision
  • Maintain client and program records in accordance with applicable standards and regulations
  • Interact appropriately with any and all visitors, family members, and care providers of residents
  • Carry out responsibilities pertaining to the efficient and therapeutic operation of the facility, including all events, activities and outings, utilizing safety management, emergency procedures and non-violent crisis intervention
  • Monitor client's self administration of medications, take medication orders from prescriptions, and enter orders in the Medication Administration Register
  • Interact with clients in a confidential, therapeutic, and responsible manner maintaining a high level of ethical conduct
  • Manage crisis and emergency situations involving residents
  • Transport residents to and from appointments, groups and other activities
October 2011
to
January 2013
Senior Solutions Baltimore, MarylandHome Health Care Aide
  • Provided professional and supportive home health care services to patient with Alzheimer's disease.
  • Supportive care included meal preparation, medication reminders, light housekeeping, shopping,.
  • transportation, companionship and monitoring of patients condition on a daily basis.
January 2010
to
January 2012
Greenspring EnergyTimonium, MarylandExecutive Administrator/Customer Service
  • Provided high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings.
  • Trained and supervised lower-level clerical staff.
  • Managed and maintained executives' schedules.
  • Prepared reports and financial statements and other documents using word processing, spreadsheet, database, and presentation software.
  • Opened, sorted, and distributed incoming correspondences, including faxes and e-mail.
January 2004
to
January 2010
RGS Title, LLC formerly The Fountainhead Title GroupWhite Marsh, MarylandCoordinator
  • Professional accountable for coordinating, organizing and balancing all settlement statements.
  • Responsible for reviewing and preparing all contracts, title work, packages and settlement statements for final closing.
  • Acted as liaison between Lenders, Attorneys, Borrowers, Sellers, Real Estate Agents and other professionals.
  • Accountable for multiple accounts with incoming and outgoing wires, checks and deposits.
  • Responsible for organizing and executing post closing lenders' packages and for recording all legal documents with accuracy.
  • Responsible for executive administrative functions, accounting procedures policy development.
January 2000
to
January 2003
Rock Glen Nursing and Rehabilitation CenterBaltimore, MarylandDirector of Human Resources
  • Responsible for all facets of Human Resource Department including recruiting, hiring, training, labor.
  • negotiations, benefits administration, employee counseling and progressive discipline plans, policy and.
  • procedure development and payroll processing.
January 1992
to
January 2000
General Electric Medical SystemsWhite Marsh, MarylandExecutive Administrator Vice President of Operations
  • Supported , Director of Human Resources, and Vice President of Sales and.
  • Marketing in all facets of company operations.
Education
2015
Dundalk Community CollegeBaltimore, MarylandAssociate of Applied Science: Chemical Dependency CounselingGPA: GPA: 3.87 Presidents List - Strayer University.
Chemical Dependency Counseling
3.87 GPA
Presidents List
National Honor Society
2004
Strayer UniversityBaltimore, MarylandHuman Resource ManagementGPA: GPA: 4.0 Presidents ListHuman Resource Management GPA: 4.0 Presidents List
Skills
  • Client Needs Assessment
  • Multi-Task Management
  • Public Speaking
  • Creative Problem Solving
  • Critical Thinking
  • Client Relations
Interests
Board of Directors for Right Turn Impact Residential Treatment Center Alumni
 
UNITE to FACE ADDICTION BUS CAPTAIN
 
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Resume Overview

Companies Worked For:

  • Right Turn Impact Residential Treatment Center
  • Senior Solutions
  • Greenspring Energy
  • RGS Title, LLC formerly The Fountainhead Title Group
  • Rock Glen Nursing and Rehabilitation Center
  • General Electric Medical Systems

School Attended

  • Dundalk Community College
  • Strayer University

Job Titles Held:

  • Shift Monitor
  • Home Health Care Aide
  • Executive Administrator/Customer Service
  • Coordinator
  • Director of Human Resources
  • Executive Administrator Vice President of Operations

Degrees

  • Associate of Applied Science : Chemical Dependency Counseling
    Human Resource Management

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